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Minor problems in wonderful holiday |
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In July, we went from Cesme to Chios and return with Vessel Erturk I. The trip was fine, despite a delay of 40 minutes. On the return trip from Chios to Cesme, there was no available space for our car, so we were moved to another vessel which was better, larger and faster. But unfortunately, this change of vessels created problems in Cesme in customs, where we had to wait for one hour to be solved. Minor problems to a wonderful holiday! I was very satisfied with your service, too. The ferry tickets were sent very quickly and arrived in two days in Romania! Thank you! |
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Γράφτηκε από: cuculici |
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Like a cruise ship |
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Blue Star 2 was very pleasant and had nice facilities, so much so that my wife has decided that she can go on a cruise (she was unsure). We almost didn't get off the boat, however, because we didn't realize how quickly the boat would depart again for its next port! Second, I was disappointed that we chose the sea view room because the porthole was so small and there was no way to know that from the website. We were glad to have a room but paying extra for the sea view was silly (since the views from the deck were so much better). |
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Γράφτηκε από: Ajitkatha |
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Good to have tickets beforehand |
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The trip with Speedrunner 2 to Mykonos was great! No delay, very helpful staff, lovely facilities. Your serivce was excellent, it was good to have the tickets before we left the USA. |
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Γράφτηκε από: alex_in |
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Print tickets online |
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The trip with Blur Star was excellent. No delays, ferry clean and spacious and well equipped. I also had no problem with your service, but I think it would be best if tickets could be printed online, rather than having to visit the ticket office to collect them. |
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Γράφτηκε από: davidlech |
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Had no idea about class selection |
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We did enjoy the trip very much. The vessel was clean, the personnel was very friendly and helpful. The food was also very good and the prices reaasonable. When booking on the internet, the cabn selection section was very confusing. It did not give us examples of what the different cabin or seat selection meant. For example: I booked business class. But I had no idea what business class truly is. Furthermore, I did not know before hand where business class was situated on the vessel and what was the difference between business class and regular class. It would have been helpfull if we had a full description of the seat/cabin selection in order to make a better decision as to what my husband and I wanted to choose. |
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Γράφτηκε από: marianassios |
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Leave entertainment to English channels |
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I booked 2 tickets from Mykonos to Athens (Piraeus) and we travelled on the Blue Star Ferries (the Blue Star Ithaki). The trip was excellent but inconsiderate passengers spoilt the experience. The staff was delightful and even had to put up with the unruly passengers without comment. I felt sorry for them. My only suggestion is that the on-board entertainment should have been left to an English speaking channel, as there is not much to do for 5.5 hours if you don't understand Greek! |
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Γράφτηκε από: alvingov |
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Control over the abusers |
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The trip from Piraeus to Syros was OK. There was no delay. The staff on the ship was not helpful. We showed our tickets to a stuart who not only told us that we could seat anywhere but also directed us to the area of numbered seats only to find out later that we had to move. The facilities were OK but sitting places for economy class were terrible and the main reason is because Staff allow people to sleep on the lounge seats even on benches on the deck. Nobody bothers to achieve anycontrol over the abusers. |
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Γράφτηκε από: alexral |
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Satisfactory trip |
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I took the Hellenic Seaways Flying Cat from Mykonos to Santorini a couple of weeks ago. The trip was comfortable and facilities were satisfactory, although there was a 45 minutes delay. Staff on board was kind of rude. Ferry trip was enjoyable passing other islands, so we had the chance to see a few more Greek islands. As for your service, it was excellent. Tickets arrived in my house in a timely manner and everything went great. Thanks for all! |
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Γράφτηκε από: poulil |
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Make escalators work |
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The boat from Piraeus to Santorini left on time, but it arrived almost one hour late to the destination. The staff did not give any information about the delay. The thing I disliked the most was to have to carry my suitcase down the stairs on the way out. The escalators only worked on the way up! Not very nice and it took a long time to desembark. |
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Γράφτηκε από: werlion |
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Excellent conditions |
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Generally the trip from Piraeus to Santorini was lovely with no delay. It is amazing how ships in Greece are not delayed at all in low season. The staff were very helpful and the First Class section on which we travelled was marvellous. I would recommend paying the extra for First Class as there were not many people and the conditions were excellent. |
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Γράφτηκε από: sylvet |
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Quick answers |
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We travelled with Knossos Palace from Piraeus to Heraklion last month. The trip was fine and the vessel was very modern. My only complain was that there was unsuffiecient light to read when it got dark. Also we were moved to another cabin where we didn't have a window seat. The rest were perfect and your service also good. It was good that I got so quick e-mail answers from your staff. |
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Γράφτηκε από: auytre |
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Great fun |
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Trip was super and intersting. Loved watching the turnaround at the stops- very professional. No delay at all. Staff were helpful but not very friendly. The ferry was clean and the trip was great fun. As a suggestion: the airseats are obviously very sought after and comfortable but too many people sat (or tried to sit) in this seats which they hadn't paid for. This doesn't make the paying passenger feel they got a fair deal. |
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Γράφτηκε από: armostr |
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Put information boards |
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Th info services in Santorini port are bad, but at least there was a waitingroom to sit inside. Ferry was late for an hour. Mykonos Port is the worst ever. No proper seating lounge, 1 roof with few seats. weather was very windy and there were very little protection from that roofed area. Night Ferry was 3 hours late and no information whatsoever. If you cannot man a port, put at least an electronic screen up which would be navigated from the computer and it would inform all the delays. There were many passengers waiting and noone were sure whether the ferry will come or is cancelled. One girl who supposed to tracel with the same ferry like us, ended up in a wrong ferry due to lack of information. |
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Γράφτηκε από: planhyt |
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All went smoothly |
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Absolutely loved the G.A. ferry trip. The boat was empty and beautiful deck to sunbath on and relax. Probably wouldn't be good if it was cold outside though since no where inside for economy foot passengers. was nervous about collecting the tickets at the office on the day of departure in case anything was to have gone wrong i.e. no tickets there, but all worked out so smoothly and everything was fine. I arrived at the office 1hr before my ferry and my tickets were there waiting for me- great!:) Also I love your website, it was so so helpful and really nicely presented. |
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Γράφτηκε από: phillmo |
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Awful fast food restaurant |
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Our trip was fine although a little crowded on the return trip. What really upset and suprised me was the prescence of a fast food resturant when I always remember Greek ferries having excellent Greek food. It said that the ferries try to be enviromentallyfriendly but how can throwing away all of that rubbish be? Also the food on the ferry is the first taste of greece that many foreigners have. Where is the national pride? |
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Γράφτηκε από: phoen |
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Provide etickets |
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Everything was perfect with our trip from Athens to Hydra, however you should provide customers with the option of e-ticket. It is a bit old fashion to make us visit the agency to get our envelope while we had everything else fixed by e-mail. |
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Γράφτηκε από: vassioak |
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Troublesome delay |
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The ride was comfortable. The service was helpful and friendly. The facilities were nice (although the handdriers in the washroom did not work). The returning trip was delayed by 5 hours. We were not informed by any one at port of the status of the delay. We were also promised a partial refund by the ship's crew. This 5-hour delay was more than troublesome and the boarding process felt like an unorganized rabble that was confusing and stressful. |
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Γράφτηκε από: stevker |
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Streessful trip |
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After waiting over 2 hours in the port of Santorini, the boat finally arrived from Crete. At that time, we were told the boat was cancelled and to go to office to figure out next step. The boat the following day was already filled, so we were going to have to go to Paros for a night and hope to get ferry to Mykonos the following day (no guanatee). Instead we had to book a flight to Athens at 10:00 pm, but could not get a flight till the following morning, ending up sleeping on the floor at Athens airport. Everything resulted very tiring and stressful. A bad end to a wonderful vacation! |
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Γράφτηκε από: wendyrub |
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Diverse opinions |
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Athens (Piraeus)-Mykonos (New Port): Great boat, very clean and comfortable, 2 food bars avail, easy to access from Metro rail station Mykonos (Old Port)-Santorini: Very long, uncoordinated line, small boat, like riding aplane Santorini-Athens (Piraeus): Sat comfortable in business class. Only complaint is although most the cabin was empty, rep wouldn't let us move if we asked. We moved on our own and wish we did from the beginning. |
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Γράφτηκε από: joybo |
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Problem with child seats |
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Overall, it was fine the trip with Blue Star to Paros, fast and comfortable and well organised. We did have a problem coming back when summoned to the Captain's room to explain why we had "child" tickets for our children! I explained I'd booked online with greeka, put in the dates of birth, and child tickets were allocated. Children were 13, 12 & 11. After a while, we were allowed to return to our seats without being fined. It somewhat spoiled what was otherwise a great trip. |
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Γράφτηκε από: davidgr |
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Disaster and confusion |
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The trip was a disaster. The Flying Cat 3 was cancelled due to high winds (which had been blowing for approx 8 days) as we were advised. The only option that day was the ferry to Syros which MIGHT have a connecting ferry to Santorini (but might not - they couldn't say) and it departed in 10 minutes - we needed to go to the travel agent to purchase these tickets - and there were approximately 50-100 people doing the same thing with 2 agents avail to sell tickets and mass confusion with such limited information available. Oh - and when we got there, the travel agent didn't take credit cards. All this in about 35degrees heat on the wharf with a child with us.... Miraculously I got to the front of the line and got the tickets but a LOT of people, including friends of ours got stuck on Mykonos that day. We were advised JUST at the appointed departure time (i.e VERY last minute - despite having waited there for at least an hour). It wasn't handled well. There was then a mad rush over to the travel agent - who was swamped (and didn't take VISA) and the only information anybody could get was that there was ferry arriving in 10 minutes for Syros (?) and it MIGHT be possible to get a ferry from there to Santorini - then again it might not. The local representative MUST have known before the appointed departure time that the ferry hadn't left Piraeus. Either contact people via the contact details provided to advise this BEFORE we get to the wharf, or at a MINIMUM have somebody down at the dock early so that when people arrive they can be advised of the situation and have sufficient time to organise tickets for the other ferry. We had been waiting for at least an hour - why they advised us so last minute is bizarre. |
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Γράφτηκε από: trishbu |
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Appreciated the trip |
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We travelled with Ikaros Palace of Minoan Lines from Patras to Venice. We really appreciate this trip because it was comfortable and the staff very pleasant. The points that we could regret are:- no possibility to cut air conditionning in the cabin and we were cold- prices in the self-service are a little expensive- and so we had no possibility to pay with VISA card because it was not accepted by the card reader |
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Γράφτηκε από: milonje |
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Horrible experience |
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My return trip was simply a nightmare. The ferryboat broke down and we have been waiting 2 or more hours for a bus that took 3 hours to bring us to the airport. As a consequence I have missed not only my flight, but as well the flight after. Moreover I have been speaking with people of Hellenic Seaways company trying to find a way to go back home and I have been told that all they could do for me was to give me back 25% of the cost of the ticket (around 10 euros), while I paid 280 euros for the flight ticket that I missed. It was really a horrible experience. |
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Γράφτηκε από: katiuts |
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Cancelled boat |
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The first trip was ok BUT the second was cancelled. We learnt about the cancellation at the port. There was no notification, hopefully the representative (local agency of Santorini) was helpful and we travelled by plane. Why the ship company doesn't send an sms when a boat is cancelled? |
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Γράφτηκε από: sayerica |
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More luggage stores |
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Trip from Athens to Mykonos with GA Ferries was a nightmare. Luggage was overflowing and left in aisles. If there was a need to abandon ship, I have no doubt the luggage in the aisles would have created massive safety problems. |
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Γράφτηκε από: alistawa |
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Better buy seats |
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Everything with the trp was fine. However we didn't realize it would take 8 hours from Piraeus to Santorini, so we did not book any seat and had to stay at the cafeteria. This was our fault relly. Now we know it and we will do it better next time. |
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Γράφτηκε από: chrismil |
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Late schedules |
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We booked tickets with SeaJets and travelled to Piraeus- Santorini- Piraeus. The indications on the port simple do not exist! Even the police couldn't tell us where the gates are, the boat was very dirty and of course the schedules are not real. The boat leaves late and arrives even later, and it never was 5h. The trip is always more time. In the route Santorini-Piraeus, the boat arrived 2 hours late with no explanation or regreting from the company. About the staff, on the route Piraeus-Santorini they were very nice, not on the coming route. |
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Γράφτηκε από: terefil |
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Broken ship |
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I had booked tickets from Folegandros to Milos, but the trip was a distaster. The boat on the 27 of july had been broken, so we had to travel by Athens. Arriving in Athens the 27 at 3 in the morning. We wanted to sleep the 27 in Milos and we booked a boat from Milos to Athens on the 28 of july to be in the evening at the airport. The ship company gave us back only 50% of the ticket, so we lost 50 euros and 50 euros for the hotel reserved in Milos. |
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Γράφτηκε από: morin |
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Good booking service |
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On the way TO Santorini the boat didn't work, so it took us 6 hours to get there, instead of 4 and they didn't gave us anything in return, not even an excuse. Also, I don't like the fact that if you buy 3 tickets together, you are not assured to be seated toghether! That's not right! And the staff aren't particularly friendly! The booking service was good. I like that you can deliver the tickets to a Hotel in Athens! Find a way for us customers to print the tickets after buying them online. Like an airline with airplane tickets! |
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Γράφτηκε από: fernad |
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Make locations clearer |
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The location from where I had to pick up the tickets was hard to find for a tourist. Better give a more detailed map and route, although your effort was very helpful with the photos of the agency (that is how we eventually recognized the agency!!). All the rest was excellent, no other complain from your company! |
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Γράφτηκε από: eddyba |
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Change tickets on board |
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I bought a deck ticket from Mykonos to Chios but I wanted to upgrade it to a economy one, but in the ferry reception they told me that they can't give any service like that. It should be better if we can change our ticket from the reception, if we are not satisfied with our seat. Cause it was the first time I use ferry for such kind of travel, and deck was very uncomfortable. |
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Γράφτηκε από: fidanka |
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Inform on cancellations |
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I am not satisfed because my ferry to Rethymnon was cancelled, and I paid more to go to Heraklion. My hotel was at Rethymnon and I should paid taxi from Heraklion to my hotel (80 euros) because at our arrival, bus service was finished. I understand it is not your work to inform passengers, but the ship company should do that when a boat is cancelled and find solution to reach the final destination. |
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Γράφτηκε από: tauqui |
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Greek soap operas in tv |
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Trip with Aegean Speed was excellent and the facilities on board ok. TV sets in all rooms with idiotic soap operas in Greek are intolerable. Also offer more vegetarian snacks on the ferries. Your system is very good actually. The tickets arrived in England very quickly by courier. I will use your services again. |
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Γράφτηκε από: vallmart |
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Ferries cancelled twice |
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I had booked tickets with Sea Jets and Mega Jet from Piraeus to Santorini but in both ends ferries were canceled. One way they changed us the ticket to the plane +2 points. On the way back, just gave us money back. So, we had flights to both ends. |
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Γράφτηκε από: tigeran |
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Give electronic tickets |
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We had only a small delay when we went from Santorini to Paros of 1 hour and 10 minutes (on 7th August). On the three boat trips we had booked, it was not possible to find chairs (we were with 2 children) so we had to sit somewhere on the ground. We only found nice chairs from Paros to Santorini. Also I think it would be more convenient to give your customers an electronic ticket by email. |
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Γράφτηκε από: marike |
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Not granted seats |
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The trip was regular. There was not much delay. The staff was not very helpful nor kind. The Vessel was well equipped, there were several bars, the toilets were clean, there were ATM. However, I was not aware that the Economic Class meant that I won't have a granted seat. Indeed, we were six person, including two small kids and we only manage to stay together a long time after the vessel has left the port, and only under the external stairs. |
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Γράφτηκε από: mariabar |
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Sea sick |
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There were 2 delays which I was not notified about via email. The vessel facilites were fine, but there was some "rocky" water, where I felt a little sea sick. The bathrooms were disgusting because people actually got sea sick. |
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Γράφτηκε από: marisa |
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Check the seating plan |
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I booked TWO seats in the VIP class. When we got on the boat, the seats were at DIFFERENT tables. This happened both on the outbound and return journeys. This was very disturbing. The ship company should provide you with seating plans! |
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Γράφτηκε από: mcnama |
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Serious smoking problem |
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Boat had 45 minute delay. Much rushing and some confusion about where to go when it got there. Slightly rough waters but OK. Staff was OK but didn't go out of the way to be helpful. Serious cigarette smoke problem, it came from staff smoking areas. Name of the boat (Express) was misleading since it seemed to be very slow. |
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Γράφτηκε από: patwag |
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Bad experience |
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We never actually boarded the boat, arrived at the port two hours prior to departure to pick up our tickets and were informed it wasn't sailing due to breakdown. Seajet did provide us with a flight to Santorini that night, however it meant we arrived later than 10pm when the bus service finishes and had to catch an expensive taxi. It also meant we had to bus back from the port to the airport, where we had just come from! All in all, a not very nice experience. |
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Γράφτηκε από: rachsate |
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Terrible ferry service |
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I wouldn't know how the trip was as the boat was cancelled. I don't have a problem with the ferry being cancelled but it would have been nice to be informed that it was going to be cancelled by the ferry company and not have to run all over the place to find out why it didn't turn up, and I was not the only one this happened to. They ask for a mobile number so could have easily sent an sms to advise people it was cancelled and to make other arrangements.I missed my flight back to London from Mykonos as by the time I found out the boat was cancelled it was too late to get the next ferry and in turn arrived in Mykonos too late to get on the plane. No point asking for a mobile number or e mail address if they aren't going to be used to communicate with passengers!!!!Booking service was fine, but after booking service was terrible. |
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Γράφτηκε από: leej |
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Mix up with reserved seats |
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The trip with Aegean Speedline was good, however, there was a mix up with reserved seats on both the outward and return journeys, but this was resolved without any problem. I also thought the cost of drinks on board were extortionate, we therefore did not have drinks on the return journey. |
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Γράφτηκε από: jone |
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More variety of food |
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I travelled with Highspeed 3,4,5 and Flying Cat 4 in Cyclades this summer. The trip was great. No delays. The staff of the ferries were helpful and the vessels were very well equipped, comfortable and fast. Perhaps the only thing to mention is that there must be more variety of food available to purchase. |
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Γράφτηκε από: fionaca |
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Tickets mailed to us |
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I booked flying cat 5 from Thessaloniki to Skiathos and Flying Cat 6 from Skiathos to Thessaloniki. All bookings were made through your website. The trip was excellent. The boat was on time, the service was good, the crew was polite. The tickets were mailed to my house in advance so everything was ready. The only confusion was that I did not know from where exactly the boat was leaving but the hotel staff helped me. This is our second visit and we plan to return next year again. |
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Γράφτηκε από: jeliczo |
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Small delay |
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SeaJet 2 had a little delay but the staff was very helpful and professional with everything. All in all a very pleasant trip from Rafina to Mykonos and back. |
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Γράφτηκε από: cosmin |
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Chaotic and packed |
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A bit chaotic embarking the ship, not much information. The ferry was packed, I did not know that it would be a good idea to book a flight seat. It was impossible to find a place for a family of 4 to sit. Even outdoors. And in the roofed area outside there was so many people smoking I would not let my children sit there. You could hardly breathe!! Also I forgot two books on the ferry going there and I tried to contact the ferry company but couldn't get any reply. I think there should be better facilities, such as seating areas on a ferrytrip that takes 6 hours. |
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Γράφτηκε από: hellem |
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Have seats together |
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I had purchased 2 tickets, for me and my wife, with HighSpeed 3 to Santorini but the seats weren't together. Just make sure whenever someone gets two tickets, have them together. All the rest was just fine. |
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Γράφτηκε από: gracopo |
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Announce the schedule earlier |
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The ferry from Agios Konstantinos to Alonissos was the only to take cars. The ferry left on time but arrived to location with 30 minutes delay. Everything else was fine. Only that the ferry schedule should be announced earlier. |
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Γράφτηκε από: marast |
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Supervise luggage collecting |
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The trip was fine, no delay. There were 4 of us but our seats were separated. The staff on board were helpful to put us together but the seats should really be together in the first place to avoid unnecessary problems, especially because we had kids travelling together. Collecting the luggages upon arrival at Santorini was also a real pain. Everyone was rushing and jammed up the luggage area. No supervision leaving it unsafe as people may hurt themselves pushing each other with heavy luggages. Supervision must be provided and staff to help unload luggages safely. |
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Γράφτηκε από: malai |
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Get hydroplanes than normal ferries |
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The Fast Cat 6 from Skiathos to Skopelos was indeed fast. No delays and the stuff was very nice to us. Good facilities, but the bar is overpriced. The trip back was delayed about 20 minutes and we took a different ferry (much bigger). I must say that thetrip back was NOT organized at all... especially how they boarded the passengers... Prefer hydroplanes than normal ferries. |
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Γράφτηκε από: claud |
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Many thanks |
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All the bookings we did through your site were excellent. We had a great time and will be using your services again. Many thanks and congratulations :)) |
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Γράφτηκε από: johnzou |
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Tickets available at ticket office |
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The ticket were available at the ticket office and we got them two hours before departing. Everything went fine. Some foreigners might find it stressful (like my daughter who was travelling the next day) but I found it quite easy. |
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Γράφτηκε από: lilli |
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Pick up and courrier system |
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We used Blue Star Ferries and Nissos Chios Ferries to get between mainland Greece and the islands of Mykonos and Lesvos. Our trip was great, the ferries were very cold though for so long journeys, especially the overnight ones were very uncomfortable. As for the agent service, for the most part, picking up our tickets at the central office wasvery easy. For one of our tickets we were forced to use a courier but all worked fine eventually. Not that stressful as I thought. |
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Γράφτηκε από: lisawall |
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Nice trip and facilities |
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We booked a Hellenic Seaways boat in June and we went to Santorini. The trip was very enjoyable and there was no delay at all. The staff was very helpful and friendly. The facilities of the vessel were very nice. If we had known how nice a travel it was, we would have ferried back also. |
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Γράφτηκε από: cassier |
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Book tickets in pairs |
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Everything was great but when we ordered our tickets online we thought we had booked the tickets for my wife and I next to each other. When we got on the boat, we realized we were sitting apart from each other. When you book, make sure the seating is clear so that tickets are booked in pairs or groups when needed. There were several people around up that were split up from partners and family members. |
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Γράφτηκε από: chadv |
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Nice system with tickets |
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Trip was superb (from Santorini to Naxos with return, Blue Star). Ferry was on time and departed on time arriving ahead of time. The staff was very helpful and made for an enjoyable holiday. I ordered the tickets from England and arrived well beforedeparture. Nice system, guys! |
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Γράφτηκε από: lauramn |
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Have more entertaints on board |
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Trip from Athens to Mykonos was nice and comfortable, but can't find many helpfulstaffs. Still satisfied with other facilities and feelings of the boat. Next time I come to Greece, I hope you have more entertaints for visitors on board. |
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Γράφτηκε από: jassoen |
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More instructions on disposal |
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I travelled with Dodecanisos Catamaran from Kos to Kalymnos. I was very happy with the trip. No delay and staff gave clear instructions and vessel was comfortable. My granddaughter travelled on the same catameran 3 days later when the sea was not so calm. She felt sea sick and said that she would have liked some instructions for disposal if she needed to use a sick bag. Fortunately she was not sick. |
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Γράφτηκε από: iernon |
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Put number on the seats |
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I would be nice to have an online seating plan for customers so that they can book themselves the seats they like. This way, we can book seats together or apart, window or not, alley or middleway, etc, to be better prepared for the trip and avoid any bad surprises. |
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Γράφτηκε από: 0034iuo |
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Uncomfortable seats |
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The ferry left on time but arrived a little bit late. Helpful staff, not much to do on board. It was irritating that the TVs were all on in the airline seats that we had booked so it was not easy to sleep (we have a 9 year old daughter who was not well). It would be nice to have more peaceful areas and more comfortable seats. Also, the food in the cafe was not good, all greasy pies, nothing healthy. |
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Γράφτηκε από: lindabrty |
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Give maps of travel offices |
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I travelled from Kos to Rhodes with Express Dodekanisos. Fine trip, no problem with that, just that it would be nice if you could provide a small map where to find the central travel office of Dodekanisos in Kos (Exas Travel). It was difficult to find it and we had to ask a lot of people who couldn't help us. We fould it by chance after about an hour of searching. |
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Γράφτηκε από: leisw |
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Put panels in harbours |
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I booked a trip from Kos to Nisyros by the ferry boat Diagoras. There was a two hour delay which was regrettable (8:30 am instead of 6:30). No information about the delay was given to the passengers till we found out by ourselves, as we were told that the ferry boat we were about to board on due time was the wrong one. The port authority should provide information to passengers on the harbours by means of panels for example for due times of departures and arrivals. |
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Γράφτηκε από: osokofer |
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Very pleased with everything |
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We took the ferry from Athens to Samos (Vathi) two weeks ago. Excellent cabin and ensuite, we were very pleased. Very clean and very quiet. The amount of indoor smoking made everywhere else uninhabitable for us but the outdoor deck was apleasant place to sit before the voyage began. Smoking was really bad on board, fortunately I heard that it will be banned from July 1st. Good thing! The map, photos and directions you sent us made picking up the ticket very easy. The driver of the X96 bus from the airport to the port in Athens dropped us very near your agent's office. Thanks for everything! |
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Γράφτηκε από: alaustr |
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Better use normal post |
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I took the Blue Star Ferry from Athens to Santorini and Highspeed 5 from Santorini to Athens. The trip on the Blue Star Ferry took more than 8 hours. I think there have been some delays and it was really uncomfortable. It was really worth paying more for the Highspeed 1, to have comfortable and already assigned seats, and it took only 4,5 hours. As for your service, it was fine but I still think that you don't need to use courrier, the normal one would have been appropriate and more affordable! |
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Γράφτηκε από: fergermn |
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Clearer info when you land |
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I travelled with Blue Star 2 to Syros on June 1st. Good trip, clean, tody and comfortable journey. We had no problems at all. Once you get to Syros, there should be clearer information about bus stops. The staff kept giving us different information which made it a bit confusing. Your organization was excellent though, very good information sent along with maps from the port of Piraeus. |
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Γράφτηκε από: kathltr |
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Hated smoking inside |
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I travelled with Superfast Ferries (I think) only to Santorini and back. The trip was great and quicker than I thought. The only thing I hated was smoking on board. I didn't like that there was smoking inside and in fact right next to sleeping quarters. |
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Γράφτηκε από: eleangr |
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Staff tried to cheat me |
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I travelled by Alpha Ferries from the port of Rafina to Tinos island. The boat ride was great, I cannot recall any delays and the ferry itself was great. The man working at the Everest lied to me telling that a soda costs 1,70 euros and when I paused to translate it in dollars, he tod me five! It seems that some people generally try to cheat tourists, so I was used to it and became no problem. Just be careful with prices. |
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Γράφτηκε από: ericdon |
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Annoying girls at stairs |
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We traveled from Piraeus to Santorini by ferry. We traveled business class but could not resist moving outside when we began to stop in the ports. The Greek Islands are very beautiful, even from a distance cruising through them. At some point, we were a bit confused since our ship was supposed to pass through Naxos and ended up on Paros. The only annoying part of the trip was a group of teen girls that congregated at the foot of the stairs. This made getting up and down the stairs difficult and appeared to be a safety hazard as well. |
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Γράφτηκε από: brenbla |
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Exactly on time |
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I travelled to the Greek islands with Blue Star Ithaki 4. This is the cleanest ferry, with the best services and staff. It left excatly on time, which is not very usualy for Greek ferries. They usually leave with at least 10 minutes delay. |
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Γράφτηκε από: inakof |
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Allocate seats in tickets |
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The trip with Blue Star Ferries to Santorini was good, staff were friendly, no delays and the facilites are ok. Smoking and non smoking should be seperated, although I heard that in July smoking will be strictly banned in Greece. Also it should be clear when you book a ticket about the allocating seats. I wasn't aware that there weren't seat numbers when I booked a ticket and when I got on the boat the stewards did not tell me about it. |
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Γράφτηκε από: lucyth |
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Frustrating embarkation |
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I took the slow ferry to Paros a couple of weeks ago. It left on time but facilities on board were a bit limited. Restaurant had few choices but fortunately the ship was not crowded, although on embarkation it was a bit frustrating. Make better signs in Piraeus port to find the deck easier. |
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Γράφτηκε από: paulbrr |
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More places needed in bar |
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Trip with Blue Star Ferries to Naxos was good, a bit slow since we did not choose the express ferry. Staff was helpful. It could have been more places where they served drinks and food. Prices a bit up, but this was expected. |
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Γράφτηκε από: sloev |
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We have not seen it better |
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We travelled with Hellenic Seaways, Highspeed 4, to Syros. It was a lovely trip with helpful staff. The facilities were of high quality, we have not seen it better! Only perharps better food should be available on board. Thank you for everything, we look forward to use your comapny next time in Greece. |
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Γράφτηκε από: karstenha |
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Ticket charges slightly unclear |
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I travelled with Hellenic Seaways, Flying Cat 1 to Poros and back. From there, I went sailing for two weeks. Both trips were fine, no delays. Dolphins are getting a bit old though. Toilets were a bit unpleasant. That for the ferry. Your company is excellent. I have been needing your service for years! Absolutely super, I will use you again. Only courier charges for tickets are slightly unclear in your website, but no big deal. |
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Γράφτηκε από: chrisbl |
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Efficient booking system |
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This July, I took the Flying Cat from Volos to Skiathos and back. The trip was very good. On time with very helpful, friendly staff. Everywhere wasclean and well looked after. Your booking system was also very efficient.The ticket delivery to our home was a true help. |
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Γράφτηκε από: cah |
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Long trip but not bad |
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I travelled with the ferry Anthi Marine by G.A. Ferries from Piraeus to Patmos. The trip was long but not bad. I bought a very inexpensive ticket so the facilities were limited (I slept on the floor) but that's not unexpected. I didn't see many staff members on board, but they were helpful in getting us on and off the boat. Making our reservation online was easy, though there was some confusion in where we had to go to pick up our tickets. However, the overall service was very good and your staff very quick and helpful. Congratulations! |
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Γράφτηκε από: michael_W |
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Thank you for your good advice |
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I travelled to Sporades with Natalia twice, once with flying dolphin and another one between Skopelos and Volos (I think this last was Hellenic Seaways). Natalia ship was slow and kind of old fashion, but the staff was very friendly. More facilites should be improved. The flying dolphin was more comfortable. However, shipping is still a trip... and sea in Greece is such a wonder world! I insist to thank you for your service and good advice when my reservation date was wrong. I get ready to advice it to friends. |
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Γράφτηκε από: naturel |
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Some delays |
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The trip with Blue Star Naxos from Santorini to Naxos and return was good. The facilities were fine, but the boat had a delay of about 45 minutes in each direction. Without the delays, it would have been perfect. |
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Γράφτηκε από: laurantB |
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All went fine |
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We used your service to go to Skiathos and all went fine. The ship was fine, no delays and very helpful staff. Only the service in the cafeteria was very slow, they need more staff there. |
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Γράφτηκε από: nadiac |
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Great service |
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Before travelling, your staff was very helpful whenanswering our questions. I liked very much the email on directions to get tickets and departure from Piraeus. At agency, it went OK. We also enjoyed the boat Blue Star Ithaca very much. Departure on Mykonos was a bit confusing for a first time traveller to Mykonos, but the whole service was great. |
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Γράφτηκε από: francois_t |
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Very professional service |
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The trip with Blue Star Ferries was excellent but the cabins we took on the boat were too expensive. Patmos was also like paradise, very relaxing island. As for your service, it was very professional and we had no problems at all. We received thetickets in our mailboxes. |
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Γράφτηκε από: David_S |
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A seating structure would help |
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I travelled with Blue Star ferries to Mykonos. The ship was on time, although I was surprised to see where my seat was. It would have been better if I could see the seating structure when booking. Also the Internet was down during the trip and there were no power points easily accessible to work on my laptop. |
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Γράφτηκε από: al_saqva |
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The ship should be out of service |
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My experience with Romilda of GA Ferries from Piraeus to Santorini was awful. High price, low quality. The cabins are absolutely horrible. Reject the first two A class top grade cabins offered. The third one was filth. The ship should be taken out of service immediately. I appreciate you want to provide access to all ferries, but this GA ferry "ROMILDA" is beyond a joke. |
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Γράφτηκε από: MikeMK |
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Overall happy with the experience |
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We took Blue Star Ferries (Ithaki) from Piraeus to Mykonos and then Blue Star Naxos from Paros to Naxos. We also took Blue Star Naxos from Naxos to Piraeus. The trip was lovely - calm, sunny seas. Staff were fine, though not by nature very friendly/smiling. Overall happy with the experience. The maps you gave us was an excellent guide. Just put a little warning on tickets (or at collection point) that organised thieves operate at the port of Piraeus! My handbag was stolen from my rucksack on my back, as I was on the viaduct! |
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Γράφτηκε από: reid |
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More organization in embarkation |
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The trip by Blue Star Ferry to Paros was so nice, except for the toilet which needed cleaning. The only thing to pay attention is that more organization is needed to go and leave the boat, because there is a lot of people and sometimes this is dangerous. |
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Γράφτηκε από: assor |
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A marvelous convenience |
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We pretty enjoyed our trip with Blue Star and Flying Dolphin to Santorini, Naxos, Paros and Mykonos. Trip was great. Just one point for you: maybe you should combine all the ticket orders together so that there are not two delivery charges. Otherwise, it is a marvelous convenience to be able to book from the States directly... We totally enjoyed our whole experience... and there were six of us travelling together.... Thank you. |
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Γράφτηκε από: LindaS |
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Improve the facilities of the vessel |
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We went to Santoini with Hellenic Seaways. From Pireaus to Santorini, we travelled on the High Speed 5 and then from Santorini to Piraeus we travelled on the Flying Cat 3. The outgoing trip to Santorini was very enjoyable. However, the return trip was less pleasant as it was not only in a much smaller vessel but also the vessel was not cleaned (especially the toilets) before we were allowed to board. The boarding procedure at Santorini was unorganised and people began pushing onto the boat before all the other passengers had got off. Improve the cleanliness of the vessels.Perhaps port authorities should control the passengers that are boarding and make them wait until the vessel has been cleaned before they are allowed to board. |
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Γράφτηκε από: LeesaB |
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No problem |
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Everything went fine on our trip for Athens to Folegandros with Romilda ferry. No problem. |
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Γράφτηκε από: francoisCS |
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On time and fast |
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On August, I travelled from Athens to Santorini with the Highspeed 5 of Hellenic Seaways. Our trip was on time and fast, all went very well. The only problem was that I could not wait to reach Santorini. I've been there before and came back because we loved it so much! |
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Γράφτηκε από: ShawnaW |
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We will book again |
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Last June, we travelled with Blue Star of Hellenic Seaways to Syros. The trip was great: no dealy, very helpful staff and quite comfortable vessel.Everything was OK, even the sea was OK. We intent to book again for our holidays next summer. |
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Γράφτηκε από: warin |
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Fast trip and good service |
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The SeaCat from Piraeus to Spetses was fine. Fast trip, good service, no trouble. Spetses was also great, a lovely island to go. |
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Γράφτηκε από: JuliaG |
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A few problems |
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The trip from Volos to Skiathos with Express Skiathos (Hellenic Seaways) was pretty fine. On our way back from Skiathos to Volos, Express Skiathos boat did not depart due to a technical problem. We were transported to Volos by boat called Milena with 5 or 6 hours delay. But what extremely impressed me was the total lack of organization when the passengers had to get out from the boat on Volosport - absolute jostling and chaos. I wonder how there were not injures and victims!Your booking service, however, was perfect. I would just like to recommend you to add some elucidation for the different accommodation classes that youoffer on the boats. This was my first ferry trip ever, and if I knew what is exactly DECK class, I would surely buy higher one. |
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Γράφτηκε από: Alex_P |
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Modernize the vessels |
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The Hellenic Seaway ferry to Skiathos was a bit delayed. I was not also satisfied with the entrance/ exit organization, it was confusing. I think the vessels and the system have to be modernized. Needless to say, the price was not cheap. |
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Γράφτηκε από: TamaraV |
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Minor difficulties |
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The trip with the G.A. night ferry from Athens to Santorini was nice and the cabins were clean. We just had some difficulties to understand where tocollect the ferry tickets in Athens. |
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Γράφτηκε από: erice |
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Show seats on a diagram |
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The trip with the Hellenic Seaways from Karlovasi (Samos) to Mykonos was good and there was no delay. The staff was helpful but lots of seats had no number, so it was hard to find your place. |
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Γράφτηκε από: MuratD |
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Much delay |
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There was much delay with the G.A. Ferries Dimitroula on our trip from Piraeus to Patmos and back. This was really annoying on the return trip,because we almost missed our flight back to Germany. On the ferry, the staff was quite OK, they seemedvery stressed. The ferries themselves were very old and quite dirty. The price was also a bit too much, but this is not your fault. |
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Γράφτηκε από: alP |
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All good |
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We booked the Hellenic Seaways return trip from Santorini to Piraeus (HighSpeed 5) from you. The trip was fine, only a small delay but nothingtoo serious. Neither did we have a problem with any staff member or the facilities on board, all good. |
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Γράφτηκε από: ChrisG |
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Give boarding information |
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All was good with the trip from Piraeus to Santorini with Blue Star Naxos.Except one thing: we arrived at Pireus port early and couldn't board the boat. We would like to have gone to our cabin as soon as possible but didn't know when the boat would begin boarding. This information would have been useful to know. |
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Γράφτηκε από: BrendaM |
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Nice and quick trip |
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I booked the boat from Agios Costantinos, going to Skiathos. There was no delay and the trip was very nice and quick. The island was also gorgeous. |
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Γράφτηκε από: EmmaJ |
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Very satisfied |
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We booked through your site a few tickets for the Flying Cat from Skiathos to Skopelos and back. Very efficient service, no delays. We are very satisfied from you. I will definitely use again your site if I visit Greek islands and will recommend to my friends and family. |
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Γράφτηκε από: RachelH |
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Impressed by your service |
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We booked tickets with Blue Star Naxos from Piraeus to Naxos. The trip was very comfortable, good facilites and no delays. We particularly appreciatedthe delivery of our tickets to our hotel in Piraeus. We recommended your site to Canadian friends who joined us on Naxos and they were equally impressed. |
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Γράφτηκε από: richardS |
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Enjoyed the trip |
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We had a fantastic holiday experience in Greece (Rhodes Island). We thoroughly enjoyed the ferry trip from Athens to Rhodes. We would recommend it to anyone who wants to go to Greece. |
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Γράφτηκε από: aubrayJ |
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Fine trip |
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The trip from Piraeus to Milos was OK. There was no dealy and the boat clean and fine. Excellent service from your part, too. |
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Γράφτηκε από: SherriR |
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Excellent trip |
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I took the hydrofoil from Piraeus to Poros. Excellent trip, very helpful staff, great location. |
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Γράφτηκε από: OlivM |
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Prohibit smoking |
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The trip from Athens to Mykonos with Blue Star Ithaki was great. My only complaint is that smoking is allowed onboard the ship. Second hand smoke isdangerous to the non smoking passengers. I will not take another Greek Ferry until a non smoking policyonboard the ship is implemented. |
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Γράφτηκε από: RandyT |
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Some things to mention |
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The trip with HighSpeed 5 from Athens to Santorini was great. The return ferry was a late departing, but otherwise no real complaints. Just thatnon-smoking areas were not very separate from areas where smoking was permitted. As a non-smoker, I did not really appreciate having no where to escape the smoke. Another thing to mention for your service is that when we booked it was not clear that there were reserved seats and that the seats wehad booked were not together. I wish we would have known that the 4 of us coudn't sit together. |
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Γράφτηκε από: alison_k |
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Professional and polite staff |
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We travelled to Tinos with Blue Star Ithaki from Piraeus. The trip to the island was excellent and the staff in Club Class very polite and professional. The disembarking staff helped us a lot as escalator stairs were not working and we had 2 heavy suitcases, so one of the staff carried the other down for us. The only downside I felt was that there was not enough time to disembark the ferry before people were coming on for the next journey. The service from your company was also very prompt, excellent attitude. |
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Γράφτηκε από: KeithK |
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All perfect |
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We took the HighSpeed Ferry from Piraeus to Mykonos. All was perfect. No delays, no problems, good service. Needless to say, Mykonos was also awonderful island. |
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Γράφτηκε από: sba |
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According to schedule |
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We travelled with Star Lines to Santorini and Naxos. No particular problem with the trip, all went according to the schedule. Just one remark for you: better have the site in both english and french. |
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Γράφτηκε από: PaulS |
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