Read reviews about our Greek ferry services - Page 4
This section proposes reviews about our ferry services.
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Is the second year that I buy ferry tickets through FerriesinGreece.com and in both cases I was very satisfied. In particular, I liked the fact of being followed even after the purchase of tickets. For example this year I received from FerriesinGreece.com, one day in advance of the departure, two SMS saying that, due to bad sea conditions, my ship could be delayed or be canceled. And this when the local office of the shipping company did not know anything yet. Thank you for your service. No doubt that I will use it again next year if I can come again in Greece.
Written by: marchello on: 13-10-2013
We are delighted with the service we received, especially when we received credits for unused ferry trips when we had to shorten our holiday because of ill-health.
Written by: patrick_white on: 12-10-2013
We ordered ferry tickets (between Samos and Ikaria Islands) from home in Canada and they were waiting for us at our hotel in Samos. So easy, efficient and appreciated!
Written by: bernadette on: 11-10-2013
We book our ferry tickets with FerriesinGreece.com, for a trip to Naxos island. Everything was great, I received a confirmation email, and on departure day we pick up the tickets from the port, smooth and easy. Best services and best reservation system. Thank you for your support. See you next year in Greece.
Written by: raluca on: 10-10-2013
We booked our tickets with Ferries in Greece. We found the service satisfactory in terms of booking and when we showed up at Piraeus we presented our tickets and the process was seamless. Keep up the great work, people, and always look at improving your exceptional service.
Written by: peter_dedes on: 07-10-2013
I travelled from Piraeus to Santorini and back in September. I bought tickets via internet and came to the port evening before trip. No problem to find the boat and ticket office. At the morning i got the tickets and it took just couple of minutes. I was really surprized... also reminder about trip... And some problems i found (it is not so critical but if it will be improved it becomes service better). But general is OK, if i will back i will use this service again.
Written by: Sergey Trofimov on: 30-09-2013
We travelled from Santorini to Ios to Paros to Naxos and back to Santorini in August/September 2013. Faultless service, collection of tickets from ports was easy, and the SMS reminders for each trip were an added bonus. We would not hesitate to use this company again when we return to the Cyclades in 2014 or 2015. Would strongly recommend Ferries in Greece.
Written by: Mike Shurmer on: 23-09-2013
Thank you to all at Ferries in Greece. Everything you did for us was great! If you could text us and let us know if a ferry booked is going to be late and by how long, it would be perfect. Thanks again.
Answer from FerriesinGreece.com
Thank you for your feedback. We always send an SMS to our clients for any delays or cancellations, when we are notified by the ferry company for these delays/cancellations. If there is a last-minute delay, the ferry company usually does not inform us, therefore we can't inform our clients either. We appreciate your understanding.
Written by: Ann on: 22-09-2013
We booked everything over the Internet from Australia and didn' know what to expect. Our last experience was 15yrs ago and that was ordinary. This was great, no hassles, staff were friendly and helpful and all the ferries were clean and well presented. We had 4kids with us and they loved it. We did Athens to Mykonos, Mykonos to Santorini and Santorini to Crete, no problems with any of them. Highly recommend the service. Excellent!!
Written by: Denise on: 18-09-2013
Before aboarding the ferry from Santorini to Paros we got an sms from your ferry services wishing us a good trip and interest in feedback afterwards. That was service-oriented. Trip was excellent both ways! Thanks for everything.
Written by: Joanna on: 17-09-2013
Everything was very good. In future I will use your services again. Thank you!
Written by: dany on: 16-09-2013
We are fully satisfied with the service! Everything was perfect! It is very convenient that you can get tickets for all legs at just one office before the first trip. We will definitely recommend this service to everyone and will buy here tickets next time. There is just one thing which would be mostly appreciated: it is SMS on the day before the trip if the departure time has been changed.
Answer from FerriesinGreece.com
Thank you for your feedback. This is to inform you that we always send an SMS for possible delays or cancellations when the ferry companies inform us about them.
Written by: Elena on: 15-09-2013
Sofia, thank you so much for your prompt explanations! Your services have been exceptional overall, and as I mentioned in my e-mail to you, very efficient. We look forward to reserving our tickets with you again very soon.
Written by: cath_drak on: 10-09-2013
Booked tickets Athens-Hydra and Killini-Zakynthos. Everything was just perfect! I was able to grab tickets in 1 place that saved me 27 euro of postal delivery! Amazing service, amazing customer support!! I will book here again!
Written by: Igor on: 08-09-2013
This is the second year that I have used your services and have been very satisfied. I particularly find the DHL Courier Service extremely efficient and enjoy receiving my actual tickets on my doorstep before departure. However, when we commuted from Piraeus to Hydra on the Cat this year, my daughter's seat was not next to mine and when we asked why that was the case, we were told that when you reserve your ferry tickets online, you are not guaranteed to be sitting together. We thought this to be very unusual and had not experienced it before but we were eventually accommodated by the ferry personnel on board. Plan to continue to reserve with you again but would like to be assured that once a reservation has been made, that automatically 2 people will be seated next to one another. By the way, this only happened on the Cat and not on the other longer ferry boat ride from Milos to Piraeus. Would love your feedback on this.
Answer from FerriesinGreece.com
Unfortunately all online ferry booking systems in Greece do not permit selecting numbered seats at the time of booking, so occasionally it may happen that booked seats are not together. This may happen for example in case one seat is the last on one row and the other seat is the first on another row. We are really sorry for this inconvenience, but have in mind the same system is used by all online travel agencies in Greece.
Written by: Catherine on: 05-09-2013
With our user-friendly online booking system, you can reserve your ferry tickets to Greece and the Greek islands. All payments are done through a secured server...
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