1508 reviews about our ferry services - Page 50

Easy booking

[Translated from German]
On the homepage, which is very clear, we have booked tickets for 3 ferry routes. The pick up in the respective offices near the harbor went very well. It was peak season, the pre-booking was very relaxing. Homepage is very uncomplicated. A question by mail would be answered quickly. We were very satisfied with Ferriesingreece and can only recommend.

Very convenient

[Translated from French]
The online booking was very simple as well as getting the tickets to the Heraklion agency. Very comfortable boat even without a cabin.

OK but not accurate

Our ticket was issued with timings from last year’s timetable, meaning the ferry we were actually booked onto was an hour later than advertised, paid for and planned around. Otherwise fine.

Answer by Ferriesingreece
Thank you for your feedback. We are sorry to hear about the delay that you faced on the specific date. We contacted the ferry company and they informed us that indeed there was a delay of 40 minutes in your trip.
This was not because our schedules were of last years’. In April when you made the booking the scheduled departure time for this trip was at 13:30 and this is automatically given from the central ferry booking system of Greece, ForthCrs. Later on the ferry company changed this departure to be 40 minutes later and due to miscommunication we were not correctly informed about this change in order to inform you on time.
We are very happy that despite this delay everything was fine with your trip.
Always at your disposal.

So and so

[Translated from French]
The trip went well. But the message sent the day before leaving to say you must go to terminal 10 at Atki Miaouli was completely FALSE: fortunately, we went check the day before the huge port of Piraeus and we would have missed the departure by relying on this message.

Answer by Ferriesingreece
Thank you for your feedback. We are happy that you found your gate of departure from the previous date.
Kindly note that your trip was for the 12th of July from Piraeus to Paros with Blue Star Delos. On the 8th of July we sent you an email informing you that that Blue Star Delos departs from gate E7 as follows: BLUE STAR DELOS > Point of ships' departure for Paros - Naxos - Ios - Santorini and Syros - Amorgos - Iraklia - Schinoussa - Koufonissi - Donoussa - Anafi - Astypalea > Port Gates Ε6 (passengers only) & Ε7 (passengers & vehicles).
We can just assume that you were confused by the signature of our email that states that our office is on Akti Miaouli.

Simple and efficient

[Translated from French]
Very simple and fast online booking.
No problem with each trip.

Very convenient

As every year, we booked our ferries through ferriesingreece.com, and we had the tickets sent to us in Sweden, by courier. Everything worked very well, One ferry was cancelled after our payment, and the refund was made within a couple of days. We are very satisfyed with ferriesingreece.com. Everything worked perfectly. Peter and Lasse

Pleasant and restful experience

Our short trips between Rafina and Andros were restful and pleasant. The ferry was clean and comfortable. The staff were helpful. Online booking was easy and we were allocated good seats automatically.

Great experience

Easy online booking, boarding was smooth, great service, helpful staff, ferries were on time, the vessel was clean and very comfortable, good variety of drinks and food at reasonable prices.

Great except for the strike!!

I booked 5 ferries for a 3 week vacation. 4 of them were great, 1 was cancelled due to a strike which caused many problems in my vacation. Fortunately I was able to book through a private line to get from Santorini to Paros. The strike could have thrown a major road block in my vacation (which is what I imagine the unions wanted to do), fortunately my hotel in Paros saved me with an alternative solution. Ferries work very well, when they work!!!!

Answer by Ferriesingreece
Thank you for your feedback. It is highly appreciated.
We are very sorry that one of your trips was affected by the strike of the Greek Seamen Organization (PNO) on the 3rd of July. Kindly note that on our behalf the best we can do in such cases is to notify you by email and sms on time in order to help you make other arrangements. Therefore we firstly sent you an email alert on the 27th of June in order to alert you and we also notified you a second time on the 1st of July when it was set that your specific trip was affected by the strike, both via email and sms. You replied on the same day that you wished to get refunded for the specific trip in order to make other arrangements and this is what we did on the same day.
We are happy to hear that everything worked out fine and that you booked locally with a private line.
Always at your disposal.

Everything was perfect

Everything was perfect. We took the ferry from Athens to Mykonos and then Santorini. The booking was easy and the boats were great. The weather was amazing and we enjoyed our rides.

Not at the level expected

[Translated from French]
We booked our tickets online, and unfortunately, we had problems on our two ferry trips. Bad indication to Mykonos, we get in the wrong ferry that went to the same place as ours and we had to purchase a full fare ticket again. Our second ferry to Naxos was canceled in the middle of the afternoon, no one told us, and we had to wait for the next one at midnight!

Answer of Ferriesingreece
Thank you for your feedback. It is highly appreciated.
We are sorry to hear that you faced difficulties concerning your ferry trips. As far as your first trip from Mykonos to Naxos is concerned, we contacted the ferry company Fast Ferries and were informed that your vessel Hellenic Highspeed normally departed at 11:10 from the new port of Mykonos as instructed in your booking confirmation. Kindly let us know who gave you other wrong instructions and made you miss this ferry.
Concerning your trip Naxos to Thira with Golden Star ferries we contacted them and were informed that the trip was cancelled one hour before scheduled departure time from the port authorities due to high winds for your safety. In such late cancellations, as they explained, there is no time to notify all the travel agencies and passengers. The ticket rate is of course fully refundable and this rate was used for issuing your new tickets on the later ferry connection that you took.
Always at your disposal.

Mykonos, Syros, Tinos et Andros

[Translated from French]
Excellent trips!

No seat reservation

Booking and receiving tickets was easy. However, one cannot chose seats during the online booking process. I have learned later that local travel agencies can.
Ferries were ok.

Answer by Ferriesingreece
Thank you for your feedback. It is highly appreciated.
Kindly note that we, ferriesingreece.com, like all the other online travel agencies, use the central ferry booking system of Liknoss (ex. Forth crs) which does not permit booking specific seats on a vessel via their web services. This is the same for all online travel agencies in Greece. The booking system automatically gives consequent seats to the passengers of the same booking and as we can see in your booking this was also done in your case. We hope you had a great trip.
Always at your disposal.

Santorini to Mykonos

Excellent experience! The ferry was fast, efficient, the staff was friendly, and everything was on time. Would recommend to anyone traveling the islands of Greece!

Perfect

Easily reservation, helpful and professional booking team. Good timing. Everything was very good.