Erturk Lines
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Erturk Lines

Since its foundation in 1960 Erturk Travel has developed rapidly. It is a Turkish company with base in Izmir, Turkey, which is eager to offer safe trips to its passengers.

Its fleet consists of two vessels and during the summer, they offer regular routes between Chios in Greece and Cesme in Turkey.

Nowadays the company has expanded its activities in hotel reservations, air tickets, groups, conferences and excursions.  Furthermore it is member of the IATA (International Air Transport Association) and TURSAB (Association of the Turkish Travel Agencies).

Discover more: General Information |  Fleet live on map |  Fleet |  Reviews (1)

General Information

Erturk Lines Central Office

Beyazıt Cad. No 6-7

Fax: +90.232 712 6223

E-mail: info@erturk.com.tr

Website: http://www.erturk.com.tr

CHIOS, PORT
ERTURK CHIOS

Chios, No port kiosk available. Please go directly with the reservation document to the Erturk vessel on Chios port., No port kiosk available. Please go directly with the reservation document to the Erturk vessel on Chios port.

Phone: 0090 23271 26768

Fax: 0090 23271 26223

TURKEY, CESME
ERTURK TRAVEL & SHIPPING CO.

Cesme, Beyazit Cad. No:6-7 Cesme-Izmir/Turkey (Plan), Beyazit Cad. No:6-7 Cesme-Izmir/Turkey (Plan)

Phone: 0090 23271 26768

Fax: 0090 23271 26223

Policy of the company

Passengers Ticket Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
The fare does not include catering.
Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare. In case of cancellation, passengers are entitled 50% refund if they cancel their reservation before departure.
Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

Vehicle Transport Receipt Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The drivers are obligated to load and unload their vehicle.
The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
In case of loss of vehicle transport receipt, the fare is not refunded.
The vehicles passengers have to get out of them before their shipment aboard.
The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.

Documentation for cars from/to Turkey

Passengers who want to travel with their car from Turkey to Greece or from Greece to Turkey must have, upon boarding control, the car license with their name on it and international car insurance that includes Turkey/Greece. If the vehicle does not belong to the driver, then the driver needs a legal authorization, stamped by notary or the police and signed by the car owner. If they do not have the above documentation, they will not be able to travel with their car to Turkey/Greece.

Cancellation Policy

Alternations can be made at the Port Agencies, or Erturk Travel offices that reservation and payment have taken place. Tickets of Erturk Lines are non-refundable After buying the tickets, the passenger has no right of withdrawal. However, the tickets can be turned to open, or the travel date can change, until 12 hours before the ferry departure.

 

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  • Offices

    Erturk Lines Central Office

    Beyazıt Cad. No 6-7

    Fax: +90.232 712 6223

    E-mail: info@erturk.com.tr

    Website: http://www.erturk.com.tr

    CHIOS, PORT
    ERTURK CHIOS

    Chios, No port kiosk available. Please go directly with the reservation document to the Erturk vessel on Chios port., No port kiosk available. Please go directly with the reservation document to the Erturk vessel on Chios port.

    Phone: 0090 23271 26768

    Fax: 0090 23271 26223

    TURKEY, CESME
    ERTURK TRAVEL & SHIPPING CO.

    Cesme, Beyazit Cad. No:6-7 Cesme-Izmir/Turkey (Plan), Beyazit Cad. No:6-7 Cesme-Izmir/Turkey (Plan)

    Phone: 0090 23271 26768

    Fax: 0090 23271 26223

  • Policies

    Policy of the company

    Passengers Ticket Conditions

    Approved by the Hellenic Ministry of Mercantile Marine
    The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
    The fare does not include catering.
    Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare. In case of cancellation, passengers are entitled 50% refund if they cancel their reservation before departure.
    Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
    The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
    In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
    Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
    The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
    It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
    The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
    The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
    If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
    The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

    Vehicle Transport Receipt Conditions

    Approved by the Hellenic Ministry of Mercantile Marine
    The drivers are obligated to load and unload their vehicle.
    The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
    The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
    In case of loss of vehicle transport receipt, the fare is not refunded.
    The vehicles passengers have to get out of them before their shipment aboard.
    The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
    The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.

    Documentation for cars from/to Turkey

    Passengers who want to travel with their car from Turkey to Greece or from Greece to Turkey must have, upon boarding control, the car license with their name on it and international car insurance that includes Turkey/Greece. If the vehicle does not belong to the driver, then the driver needs a legal authorization, stamped by notary or the police and signed by the car owner. If they do not have the above documentation, they will not be able to travel with their car to Turkey/Greece.

    Cancellation Policy

    Alternations can be made at the Port Agencies, or Erturk Travel offices that reservation and payment have taken place. Tickets of Erturk Lines are non-refundable After buying the tickets, the passenger has no right of withdrawal. However, the tickets can be turned to open, or the travel date can change, until 12 hours before the ferry departure.

Vessels live on map

Erturk Lines Fleet

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Erturk Lines reviews

Erturk Lines is rated 5 stars based on 1 users reviews.
  • I am a traveler who frequently takes solo trips and I could easily say that Erturk Lines staff have perfected the system of getting passengers on and off the ship. With only about 300 passengers there is little down time. While as an independent traveler I am used to my freedom, I did not feel penned in by the regimentation necessary in moving this number of people on and off the ship.

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CUSTOMER SUPPORT

INFORMATION

Customer Support

Call us

+30 211 85 03 006 Available from 09:00 to 17:00

Frequently Asked Questions (FAQ)

Find all the necessary info regarding our engine's function, as well as our policies on cancellations and amendments.  View

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