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Hellenic Seaways

Hellenic Seaways has been an active member of the Greek Shipping Industry since 1999 and nowadays it has become one of the major companies in the field of Merchant Marine. The vessels of Hellenic Seaways travel to the majority of the islands throughout the Aegean Sea, affecting positively Greek tourism and providing a better life quality to the permanent residents.

Hellenic Seaways ensures that its vessels offer luxury and convenience to the passengers as well as fast and regular itineraries. Its fleet includes normal conventional ferries, high-speed ferries, flying cats and flying dolphins which are newly constructed and able to offer all modern facilities.

Since May 2018, Hellenic Seaways has become part of the Attica Group (Blue Star Ferries, etc).

Photos

General Information

Hellenic Seaways Central Office

6 Astiggos, Karaiskaki square

Post Code: 185 31

Fax: +30 2104131111

E-mail: customerservice@hsw.gr

Website: https://www.hellenicseaways.gr

View on map

ATHENS, PIRAEUS
HELLENIC SEAWAYS MARITIME S.A

Piraeus, 6, Astiggos str., Karaiskaki square, Greece

Post Code: 185 31

Phone: 0030 210 4199000

Fax: 0030 210 4131111

HELLENIC SEAWAYS PORT KIOSK 1

Piraeus, Inside Gate E07 of Piraeus port, Greece

Post Code: 18531

Phone: 0030 210 4199000

HELLENIC SEAWAYS PORT KIOSK 2

Piraeus, Kiosk inside port of Piraeus Gate E08, Greece

Post Code: 185 31

Phone: 0030 210 4121830

Fax: 0030 210 4121832

ATHENS, RAFINA
MAMALIS TRAVEL

Rafina, Akti Papandreou (at the centre of Rafina Port, near the port police), Greece

Post Code: 19009

Phone: 0030 22940 22292

Fax: 0030 22940 26240

ATHENS, LAVRIO
OSTRIA TRAVEL

Lavrio, New Port of Lavrio, Greece

Post Code: 19500

Phone: 0030 22920 26777

Fax: 0030 22920 26303

AEGINA, PORT
AEGINA ISLAND HOLIDAYS

Aegina, 47, Dimokratias Avenue, Quay of Aegina, Greece

Post Code: 18010

Phone: 0030 22970 26430

Fax: 0030 22970 25860

TSIFLIDOU VASILIKI

Aegina, Quay of Aegina, Greece

Post Code: 18010

Phone: 0030 22970 22945

Fax: 0030 22970 25860

TZITZIS NEKTARIOS

Aegina, Quay of Aegina, Greece

Post Code: 18010

Phone: 0030 22970 26777

Fax: 0030 22970 25860

AG.CONSTANTINOS
ALKYON RENT A CAR

Agios Constantinos, Evoikou 1 and Riga Fereou (opposite of the port), Greece

Post Code: 35006

Phone: 0030 22350 31920

Fax: 0030 22350 32234

AGISTRI, PORT
AEGINA ISLAND HOLIDAYS

Agistri, Agistri, Greece

Phone: 0030 22970 91171

Fax: 0030 22970 25860

ALONISSOS
VLAIKOS TRAVEL

Alonissos, Patitiri Alonnisos, Greece

Post Code: 37005

Phone: 0030 24240 65450

Fax: 0030 24240 65195

AMORGOS, KATAPOLA
THEOLOGITOU ZOI

Katapola, Katapola, Amorgos , Greece

Post Code: 84008

Phone: 0030 22850 71256

Fax: 0030 22850 74119

ANDROS
ANNA STYLIANOU-PORTO ANDROS

Andros, Gavrio, Greece

Post Code: 84500

Phone: 0030 22820 71542

Fax: 0030 22820 29277

CHIOS, PORT
MICHALAKIS TRAVEL

Chios, 9, Kanari Str., Greece

Post Code: 82100

Phone: 0030 22710 40070

Fax: 0030 22710 23284

CHIOS, MESTA
MICHALAKIS TRAVEL MESTA PORT KIOSK

Mesta Chios, Inside the port of Mesta, Greece

Post Code: 82102

Phone: 0030 22710 40070

Fax: 0030 22710 23284

CORFU
MANCAN TRAVEL

Corfu, 6, Ethn. Antistaseos Str., New Port, Greece

Post Code: 49100

Phone: 0030 26610 24503-4

Fax: 0030 26610 36935

CRETE, HERAKLION
PALEOLOGOS TRAVEL

Heraklio, 5, 25th Avgoustou Str., Greece

Post Code: 71202

Phone: 0030 28103 46185

Fax: 0030 28103 46208

PALEOLOGOS TRAVEL PORT KIOSK

Heraklion, Inside the passenger station on the port of Heraklion, Greece

Post Code: 71202

Phone: 0030 2810 301404

FOLEGANDROS
FOLEGANDROS TRAVEL

Folegandros, Folegandros, Greece

Post Code: 84011

Phone: 0030 22860 41273

Fax: 0030 22860 41149

FOURNI
KARLA IRENE

Fourni, Fourni, Greece

Post Code: 83400

Phone: 0030 22750 51481

Fax: 0030 22750 51481

HERMIONI
FUN IN THE SUN

Hermioni, Central Square on Hermioni port, Greece

Post Code: 21051

Phone: 0030 27540 31514

Fax: 0030 27540 31881

HYDRA
HYDREONIKI TRAVEL

Hydra, Quay of Hydra, Greece

Post Code: 18040

Phone: 0030 22980 54007

Fax: 0030 22980 52157

IGOUMENITSA
STAVROS BAKOLIAS & CO L.T.D.- EUROLINE

Igoumenitsa, Ioniou Pelagous Str., New Port, Greece

Post Code: 46100

Phone: 0030 26650 29063

Fax: 0030 26650 28705

IKARIA, AG.KIRIKOS
IKARIADA TRAVEL -TSAKALOFAS EVAGELOS

Ag. Kirikos, On the central square of Agios Kirikos, Greece

Post Code: 83300

Phone: 0030 22750 23322

Fax: 0030 22750 23708

IOS
ACTEON TRAVEL

Ios, Port of Ios, Greece

Post Code: 84001

Phone: 0030 22860 91343

Fax: 0030 22860 91088

IRAKLIA
GAVALAS EVANGELOS

Iraklia, Port of Iraklia, Greece

Post Code: 84300

Phone: 0030 22850 71539

Fax: 0030 22850 71561

KAVALA
Seaways Maritime Agency

Kavala, 32, Karaoli Dimitriou sqr. (Inside Kavala port Terminal), Greece

Post Code: 65201

Phone: 0030 25102 20067

Fax: 0030 20510 230231

KEA
MOUZAKI AIKATERINI

Kea, Kea port, Greece

Post Code: 84002

Phone: 0030 22880 21920

Fax: 0030 22880 21920

KIMOLOS
MAGANIOTIS TRAVEL

Kimolos, Chora Kimolos, Greece

Post Code: 84004

Phone: 0030 22870 51000

Fax: 0030 22870 51600

KOUFONISIA
PRASINOS TRAVEL

Koufonissi, Koufonissi, Greece

Post Code: 84300

Phone: 0030 22850 71438

Fax: 0030 22850 74249

KYTHNOS
GONIDAKIS ANTONIOS

Kythnos, Merihas, Greece

Post Code: 84006

Phone: 0030 22810 32345

Fax: 0030 22810 32245

LESVOS (MITILINI)
DIMAKIS TOURS

Mytilini, P Kountouriotou 73, Greece

Post Code: 81100

Phone: 0030 22510 20716

Fax: 0030 22510 43603

LIMNOS
ATZAMIS TRAVEL

Lemnos, Mirina, Greece

Post Code: 81400

Phone: 0030 22540 25690

Fax: 0030 22540 25691

METHANA
KOLLIAS DIMITRIOS

Methana, 58, Saronic Coast, Greece

Post Code: 18030

Phone: 0030 22980 92580

Fax: 0030 22980 92175

MILOS
RIVA TRAVEL

Milos, Adamas, Greece

Post Code: 84801

Phone: 0030 22870 24024

Fax: 0030 22870 28005

MYKONOS
DELIA TRAVEL LTD

Mykonos, Akti Mavrogenous, Mykonos Port, Greece

Post Code: 84600

Phone: 0030 22890 22322

Fax: 0030 22890 24400

NAXOS
NAXOS TOURS

Naxos, Protopapadaki str.- (waterfront), Chora, Greece

Post Code: 84300

Phone: 0030 22850 24000

Fax: 0030 22850 23951

PAROS
POLOS TOURS

Paros, Parikia, Greece

Post Code: 84400

Phone: 0030 22840 22093

Fax: 0030 22840 21983

PATMOS
ASTORIA TRAVEL

Patmos, Skala, Greece

Post Code: 85500

Phone: 0030 22470 31205

Fax: .

POROS
MARINOS TOURS

Poros, 4. Heroon Sqr. Poros port, Greece

Post Code: 18020

Phone: 0030 22980 22977

Fax: 0030 22980 25325

PORTO HELI
HELLENIC VISION SHIPPING

Porto Heli, Port of Porto Heli, Greece

Post Code: 21300

Phone: 0030 27540 51543

Fax: 0030 27540 51444

PATRA
AQUA SHIPPING

Patra, 4, Athinon Str, Greece

Post Code: 262 23

Phone: 0030 2610 427100

Fax: 0030 2610 420800, 42

SAMOS, KARLOVASSI
DIAKOGEORGIOU DIMITRIOS

Karlovasi, Port of Karlovasi, Greece

Post Code: 83200

Phone: 0030 22730 38031

Fax: 0030 22730 33695

SAMOS, VATHI
BY SHIP TRAVEL

Samos, Themistokli Sofouli 5, Vathy, Greece

Post Code: 83100

Phone: 0030 22730 22118

Fax: 0030 22730 80447

SANTORINI (THIRA)
PELICAN TRAVEL

Santorini, Main square of Fira, Greece

Post Code: 84700

Phone: 0030 22860 22220

Fax: 0030 22860 22570

PELICAN TRAVEL - HELLENIC SEAWAYS PORT KIOSK

Santorini, Port of Athinios (opposite of the ferry\'s departure point), Greece

Post Code: 84700

Phone: 0030 22860 22220

Fax: 0030 22860 22570

SCHINOUSSA
PARALOS TRAVEL

Schinoussa, Port of Schinoussa, Greece

Post Code: 84300

Phone: 0030 22850 71160

Fax: 0030 22850 71957

SERIFOS
APILIOTIS TRAVEL

Serifos, Livadi, Greece

Post Code: 84005

Phone: 0030 22810 51115

Fax: 0030 22810 51115

SIFNOS
KATSOULAKIS TRAVEL

Sifnos, Apollonia, Greece

Post Code: 84003

Phone: 0030 22840 31004

Fax: 0030 22840 31213

SIKINOS
KOUNTOURIS TRAVEL

Sikinos, Alopronoia, on the port of Sikinos , Greece

Post Code: 84010

Phone: 0030 22860 51232

Fax: 0030 22860 51168

SKIATHOS
SKIATHOS O.E

Skiathos, Syntagmatarhou Riga & Papadiamanti, Greece

Post Code: 37002

Phone: 0030 24270 22209

Fax: 0030 24270 22750

SKOPELOS, GLOSSA
TRIANTAFYLLOU NIKOLAOS

Glossa Skopelos, Glossa Skopelos, Greece

Post Code: 37003

Phone: 0030 24240 33435

Fax: 0030 24240 33042

SKOPELOS, PORT
NAFTIKO PRAKTORIO SKOPELOU - Apostolis Kosifis

Skopelos, Quay of Skopelos, Greece

Post Code: 37003

Phone: 0030 24240 22767

Fax: 0030 24240 23608

SPETSES
BARDAKOS TOURS

Dapia, Mpotasi 1, Greece

Post Code: 18050

Phone: 0030 22980 73141

Fax: 0030 22980 72841

SYROS
ANDRIAKON SHIP & TOUR

Syros, 10, Akti Str. Papagou, Greece

Post Code: 84100

Phone: 0030 22810 84444

Fax: 0030 22810 86523

PARISSIS SHIPPING AGENCY

Syros, 8, Petrou Ralli St, Greece

Post Code: 84100

Phone: 0030 22810 82232

Fax: 0030 22810 83923

THESSALONIKI
FERRY TRAVELLER

Thessaloniki, Passenger terminal inside the port of Thessaloniki, Greece

Post Code: 54625

Phone: 0030 2310 500800

Fax: 0030 2310 542992

TINOS
TINOS MARINER

Tinos, Pantanassis Sqr., Greece

Post Code: 84200

Phone: 0030 22830 23193

Fax: 0030 22830 23597

VOLOS
Sporades Shipping & Travel Agency

Volos, 332, Argonafton Str., Greece

Post Code: 38221

Phone: 0030 24210 23400

Fax: 0030 24210 35846

ITALY, VENICE
SCHIAVON SHIPPING S.R.L.

Venice, Via Ca Marcello, 67/D – 30172 Mestre, Italy

Post Code: 30172

Phone: 0039 041 5385171

Fax: 0039 041 5385190

Policy of the company

Cancellation Policy:

If trip date is during HIGH SEASON (15/04/22-02/05/22 & 09/06/22-25/09/22) the following applies:
- 7 days before departure: Tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date.
- From 7 days up to 4 hours prior to departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 4 hours up to the departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
- 4 days before departure (in Saronic islands): Tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date.
- From 4 days up to 2 hours prior to departure (in Saronic islands): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 2 hours up to the departure (in Saronic islands): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date. In Piraeus-Aegina-Agistri route, tickets can be converted to open date tickets or for another departure date, up to the departure.
- After departure: Tickets cannot be cancelled or converted to open date tickets or to another date.

For the period from 15/04/22-24/04/22 & 09/06/22-11/06/22 for all departures from Piraeus, Lavrio, Volos, Kavala and Thessaloniki and for the period from 25/04/22-02/05/22 & 13/06/22-14/06/22  for all departures to Piraeus, Lavrio, Volos, Kavala and Thessaloniki tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date, 14 days before departure. From 14 to 7 days before departure, the tickets are 75% refunded or alternatively they are turned to open-date tickets or can be changed for another date. The same applies to all Intermediate routes.

Concerning the Saronic islands routes, for the period from 15/04/22-24/04/22 & 09/06/22-11/06/22 for all departures from Piraeus and for the period from 25/04/22-02/05/22 & 13/06/22-14/06/22  for all departures to Piraeus tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date, 7 days before departure. From 7 to 4 days before departure, the tickets are 75% refunded or alternatively they are turned to open-date tickets or can be changed for another date. The same applies to all Intermediate routes.

During LOW SEASON (all other dates except those mentioned in HIGH SEASON):
- 3 days before departure: Tickets are cancelled without charge or can be converted to open date tickets.
- From 3 days up to 1 hour prior to departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 1 hour up to the departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
- 1 day before departure (in Saronic islands): Tickets are cancelled without charge or can be converted to open date tickets.
- From 1 day up to the departure (in Saronic islands): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- After departure: Tickets cannot be cancelled or converted to open date tickets or to another date.

OPEN DATE TICKETS: Open date tickets are cancelled without fees when they have been originally issued as open date. Tickets which have been converted to open date, are cancelled according to the cancellation terms and conditions of the originally issued tickets. If passengers wish to travel on a date when a higher fare is in force, then they must pay the difference between the current and the pre-paid open ticket fare. If the new tickets are cheaper the difference in rates is not refunded.
Super economy tickets are offered for limited number of tickets. These tickets cannot be cancelled or amended for another hour or departure date.
* Tickets can only be invalidated by the issuing agency and they cannot be invalidated over the phone. Passengers who wish to cancel their tickets must hand them over to the issuing agency.


Due to Covid-19 Pandemic, the following cancellation policy applies for all tickets that have been issued before the 07-07-2020.

IMPORTANT COVID-19 NOTICE:

Altered cancellation policy of Blue Star ferries due to Covid-19 Pandemic.
Cancellation is not possible.
You can convert your tickets into Open Date Tickets / Credit Voucher to use within 18 months from the date of your initial trip, on any route of the ferry company.
In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.

 

Embarkation Procedure

Passengers and vehicles must be at the port at least one hour before departure.

Ticket issuing

Tickets are personal and cannot be transferred. They are valid only for the seat and the class they have been issued for. Any changes or alterations of the tickets must be made from the travel agency, the ticket offices in the port or the central offices of the company. No alteration can be made by phone.

Alteration of departure

The company is not responsible for any delay due to bad weather conditions, force majeure and orders of the Ministry of Merchant Marine or the Port Authorities. If the trip is cancelled with fault of the company, then the tickets are fully refunded.

On board

Passengers are the sole responsible for their personal items while on board. Valuables, money or documents can be given to the Pursuer's office for safeguarding. The company vessels have specially designed areas for pets. For reasons of hygiene, pets are not allowed to enter indoor common areas of the ship. If they are in outdoor areas, they have to be with their owners and to always wear a leash and a muzzle. Unescorted pets are not accepted. Passengers must carry their personal items with them because entry into the garage is prohibited after the ship has sailed.

Passengers Ticket Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
The fare does not include catering.
Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

Vehicle Transport Receipt Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The drivers are obligated to load and unload their vehicle.
The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
In case of loss of vehicle transport receipt, the fare is not refunded.
The vehicles passengers have to get out of them before their shipment aboard.
The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.


 

Videos

View our selection of videos of Hellenic Seaways, presenting interior and exterior views of the fleet of Hellenic Seaways.

  • Offices

    Hellenic Seaways Central Office

    6 Astiggos, Karaiskaki square

    Post Code: 185 31

    Fax: +30 2104131111

    E-mail: customerservice@hsw.gr

    Website: https://www.hellenicseaways.gr

    View on map

    ATHENS, PIRAEUS
    HELLENIC SEAWAYS MARITIME S.A

    Piraeus, 6, Astiggos str., Karaiskaki square, Greece

    Post Code: 185 31

    Phone: 0030 210 4199000

    Fax: 0030 210 4131111

    HELLENIC SEAWAYS PORT KIOSK 1

    Piraeus, Inside Gate E07 of Piraeus port, Greece

    Post Code: 18531

    Phone: 0030 210 4199000

    HELLENIC SEAWAYS PORT KIOSK 2

    Piraeus, Kiosk inside port of Piraeus Gate E08, Greece

    Post Code: 185 31

    Phone: 0030 210 4121830

    Fax: 0030 210 4121832

    ATHENS, RAFINA
    MAMALIS TRAVEL

    Rafina, Akti Papandreou (at the centre of Rafina Port, near the port police), Greece

    Post Code: 19009

    Phone: 0030 22940 22292

    Fax: 0030 22940 26240

    ATHENS, LAVRIO
    OSTRIA TRAVEL

    Lavrio, New Port of Lavrio, Greece

    Post Code: 19500

    Phone: 0030 22920 26777

    Fax: 0030 22920 26303

    AEGINA, PORT
    AEGINA ISLAND HOLIDAYS

    Aegina, 47, Dimokratias Avenue, Quay of Aegina, Greece

    Post Code: 18010

    Phone: 0030 22970 26430

    Fax: 0030 22970 25860

    TSIFLIDOU VASILIKI

    Aegina, Quay of Aegina, Greece

    Post Code: 18010

    Phone: 0030 22970 22945

    Fax: 0030 22970 25860

    TZITZIS NEKTARIOS

    Aegina, Quay of Aegina, Greece

    Post Code: 18010

    Phone: 0030 22970 26777

    Fax: 0030 22970 25860

    AG.CONSTANTINOS
    ALKYON RENT A CAR

    Agios Constantinos, Evoikou 1 and Riga Fereou (opposite of the port), Greece

    Post Code: 35006

    Phone: 0030 22350 31920

    Fax: 0030 22350 32234

    AGISTRI, PORT
    AEGINA ISLAND HOLIDAYS

    Agistri, Agistri, Greece

    Phone: 0030 22970 91171

    Fax: 0030 22970 25860

    ALONISSOS
    VLAIKOS TRAVEL

    Alonissos, Patitiri Alonnisos, Greece

    Post Code: 37005

    Phone: 0030 24240 65450

    Fax: 0030 24240 65195

    AMORGOS, KATAPOLA
    THEOLOGITOU ZOI

    Katapola, Katapola, Amorgos , Greece

    Post Code: 84008

    Phone: 0030 22850 71256

    Fax: 0030 22850 74119

    ANDROS
    ANNA STYLIANOU-PORTO ANDROS

    Andros, Gavrio, Greece

    Post Code: 84500

    Phone: 0030 22820 71542

    Fax: 0030 22820 29277

    CHIOS, PORT
    MICHALAKIS TRAVEL

    Chios, 9, Kanari Str., Greece

    Post Code: 82100

    Phone: 0030 22710 40070

    Fax: 0030 22710 23284

    CHIOS, MESTA
    MICHALAKIS TRAVEL MESTA PORT KIOSK

    Mesta Chios, Inside the port of Mesta, Greece

    Post Code: 82102

    Phone: 0030 22710 40070

    Fax: 0030 22710 23284

    CORFU
    MANCAN TRAVEL

    Corfu, 6, Ethn. Antistaseos Str., New Port, Greece

    Post Code: 49100

    Phone: 0030 26610 24503-4

    Fax: 0030 26610 36935

    CRETE, HERAKLION
    PALEOLOGOS TRAVEL

    Heraklio, 5, 25th Avgoustou Str., Greece

    Post Code: 71202

    Phone: 0030 28103 46185

    Fax: 0030 28103 46208

    PALEOLOGOS TRAVEL PORT KIOSK

    Heraklion, Inside the passenger station on the port of Heraklion, Greece

    Post Code: 71202

    Phone: 0030 2810 301404

    FOLEGANDROS
    FOLEGANDROS TRAVEL

    Folegandros, Folegandros, Greece

    Post Code: 84011

    Phone: 0030 22860 41273

    Fax: 0030 22860 41149

    FOURNI
    KARLA IRENE

    Fourni, Fourni, Greece

    Post Code: 83400

    Phone: 0030 22750 51481

    Fax: 0030 22750 51481

    HERMIONI
    FUN IN THE SUN

    Hermioni, Central Square on Hermioni port, Greece

    Post Code: 21051

    Phone: 0030 27540 31514

    Fax: 0030 27540 31881

    HYDRA
    HYDREONIKI TRAVEL

    Hydra, Quay of Hydra, Greece

    Post Code: 18040

    Phone: 0030 22980 54007

    Fax: 0030 22980 52157

    IGOUMENITSA
    STAVROS BAKOLIAS & CO L.T.D.- EUROLINE

    Igoumenitsa, Ioniou Pelagous Str., New Port, Greece

    Post Code: 46100

    Phone: 0030 26650 29063

    Fax: 0030 26650 28705

    IKARIA, AG.KIRIKOS
    IKARIADA TRAVEL -TSAKALOFAS EVAGELOS

    Ag. Kirikos, On the central square of Agios Kirikos, Greece

    Post Code: 83300

    Phone: 0030 22750 23322

    Fax: 0030 22750 23708

    IOS
    ACTEON TRAVEL

    Ios, Port of Ios, Greece

    Post Code: 84001

    Phone: 0030 22860 91343

    Fax: 0030 22860 91088

    IRAKLIA
    GAVALAS EVANGELOS

    Iraklia, Port of Iraklia, Greece

    Post Code: 84300

    Phone: 0030 22850 71539

    Fax: 0030 22850 71561

    KAVALA
    Seaways Maritime Agency

    Kavala, 32, Karaoli Dimitriou sqr. (Inside Kavala port Terminal), Greece

    Post Code: 65201

    Phone: 0030 25102 20067

    Fax: 0030 20510 230231

    KEA
    MOUZAKI AIKATERINI

    Kea, Kea port, Greece

    Post Code: 84002

    Phone: 0030 22880 21920

    Fax: 0030 22880 21920

    KIMOLOS
    MAGANIOTIS TRAVEL

    Kimolos, Chora Kimolos, Greece

    Post Code: 84004

    Phone: 0030 22870 51000

    Fax: 0030 22870 51600

    KOUFONISIA
    PRASINOS TRAVEL

    Koufonissi, Koufonissi, Greece

    Post Code: 84300

    Phone: 0030 22850 71438

    Fax: 0030 22850 74249

    KYTHNOS
    GONIDAKIS ANTONIOS

    Kythnos, Merihas, Greece

    Post Code: 84006

    Phone: 0030 22810 32345

    Fax: 0030 22810 32245

    LESVOS (MITILINI)
    DIMAKIS TOURS

    Mytilini, P Kountouriotou 73, Greece

    Post Code: 81100

    Phone: 0030 22510 20716

    Fax: 0030 22510 43603

    LIMNOS
    ATZAMIS TRAVEL

    Lemnos, Mirina, Greece

    Post Code: 81400

    Phone: 0030 22540 25690

    Fax: 0030 22540 25691

    METHANA
    KOLLIAS DIMITRIOS

    Methana, 58, Saronic Coast, Greece

    Post Code: 18030

    Phone: 0030 22980 92580

    Fax: 0030 22980 92175

    MILOS
    RIVA TRAVEL

    Milos, Adamas, Greece

    Post Code: 84801

    Phone: 0030 22870 24024

    Fax: 0030 22870 28005

    MYKONOS
    DELIA TRAVEL LTD

    Mykonos, Akti Mavrogenous, Mykonos Port, Greece

    Post Code: 84600

    Phone: 0030 22890 22322

    Fax: 0030 22890 24400

    NAXOS
    NAXOS TOURS

    Naxos, Protopapadaki str.- (waterfront), Chora, Greece

    Post Code: 84300

    Phone: 0030 22850 24000

    Fax: 0030 22850 23951

    PAROS
    POLOS TOURS

    Paros, Parikia, Greece

    Post Code: 84400

    Phone: 0030 22840 22093

    Fax: 0030 22840 21983

    PATMOS
    ASTORIA TRAVEL

    Patmos, Skala, Greece

    Post Code: 85500

    Phone: 0030 22470 31205

    Fax: .

    POROS
    MARINOS TOURS

    Poros, 4. Heroon Sqr. Poros port, Greece

    Post Code: 18020

    Phone: 0030 22980 22977

    Fax: 0030 22980 25325

    PORTO HELI
    HELLENIC VISION SHIPPING

    Porto Heli, Port of Porto Heli, Greece

    Post Code: 21300

    Phone: 0030 27540 51543

    Fax: 0030 27540 51444

    PATRA
    AQUA SHIPPING

    Patra, 4, Athinon Str, Greece

    Post Code: 262 23

    Phone: 0030 2610 427100

    Fax: 0030 2610 420800, 42

    SAMOS, KARLOVASSI
    DIAKOGEORGIOU DIMITRIOS

    Karlovasi, Port of Karlovasi, Greece

    Post Code: 83200

    Phone: 0030 22730 38031

    Fax: 0030 22730 33695

    SAMOS, VATHI
    BY SHIP TRAVEL

    Samos, Themistokli Sofouli 5, Vathy, Greece

    Post Code: 83100

    Phone: 0030 22730 22118

    Fax: 0030 22730 80447

    SANTORINI (THIRA)
    PELICAN TRAVEL

    Santorini, Main square of Fira, Greece

    Post Code: 84700

    Phone: 0030 22860 22220

    Fax: 0030 22860 22570

    PELICAN TRAVEL - HELLENIC SEAWAYS PORT KIOSK

    Santorini, Port of Athinios (opposite of the ferry\'s departure point), Greece

    Post Code: 84700

    Phone: 0030 22860 22220

    Fax: 0030 22860 22570

    SCHINOUSSA
    PARALOS TRAVEL

    Schinoussa, Port of Schinoussa, Greece

    Post Code: 84300

    Phone: 0030 22850 71160

    Fax: 0030 22850 71957

    SERIFOS
    APILIOTIS TRAVEL

    Serifos, Livadi, Greece

    Post Code: 84005

    Phone: 0030 22810 51115

    Fax: 0030 22810 51115

    SIFNOS
    KATSOULAKIS TRAVEL

    Sifnos, Apollonia, Greece

    Post Code: 84003

    Phone: 0030 22840 31004

    Fax: 0030 22840 31213

    SIKINOS
    KOUNTOURIS TRAVEL

    Sikinos, Alopronoia, on the port of Sikinos , Greece

    Post Code: 84010

    Phone: 0030 22860 51232

    Fax: 0030 22860 51168

    SKIATHOS
    SKIATHOS O.E

    Skiathos, Syntagmatarhou Riga & Papadiamanti, Greece

    Post Code: 37002

    Phone: 0030 24270 22209

    Fax: 0030 24270 22750

    SKOPELOS, GLOSSA
    TRIANTAFYLLOU NIKOLAOS

    Glossa Skopelos, Glossa Skopelos, Greece

    Post Code: 37003

    Phone: 0030 24240 33435

    Fax: 0030 24240 33042

    SKOPELOS, PORT
    NAFTIKO PRAKTORIO SKOPELOU - Apostolis Kosifis

    Skopelos, Quay of Skopelos, Greece

    Post Code: 37003

    Phone: 0030 24240 22767

    Fax: 0030 24240 23608

    SPETSES
    BARDAKOS TOURS

    Dapia, Mpotasi 1, Greece

    Post Code: 18050

    Phone: 0030 22980 73141

    Fax: 0030 22980 72841

    SYROS
    ANDRIAKON SHIP & TOUR

    Syros, 10, Akti Str. Papagou, Greece

    Post Code: 84100

    Phone: 0030 22810 84444

    Fax: 0030 22810 86523

    PARISSIS SHIPPING AGENCY

    Syros, 8, Petrou Ralli St, Greece

    Post Code: 84100

    Phone: 0030 22810 82232

    Fax: 0030 22810 83923

    THESSALONIKI
    FERRY TRAVELLER

    Thessaloniki, Passenger terminal inside the port of Thessaloniki, Greece

    Post Code: 54625

    Phone: 0030 2310 500800

    Fax: 0030 2310 542992

    TINOS
    TINOS MARINER

    Tinos, Pantanassis Sqr., Greece

    Post Code: 84200

    Phone: 0030 22830 23193

    Fax: 0030 22830 23597

    VOLOS
    Sporades Shipping & Travel Agency

    Volos, 332, Argonafton Str., Greece

    Post Code: 38221

    Phone: 0030 24210 23400

    Fax: 0030 24210 35846

    ITALY, VENICE
    SCHIAVON SHIPPING S.R.L.

    Venice, Via Ca Marcello, 67/D – 30172 Mestre, Italy

    Post Code: 30172

    Phone: 0039 041 5385171

    Fax: 0039 041 5385190

  • Policies

    Policy of the company

    Cancellation Policy:

    If trip date is during HIGH SEASON (15/04/22-02/05/22 & 09/06/22-25/09/22) the following applies:
    - 7 days before departure: Tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date.
    - From 7 days up to 4 hours prior to departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
    - From 4 hours up to the departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
    - 4 days before departure (in Saronic islands): Tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date.
    - From 4 days up to 2 hours prior to departure (in Saronic islands): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
    - From 2 hours up to the departure (in Saronic islands): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date. In Piraeus-Aegina-Agistri route, tickets can be converted to open date tickets or for another departure date, up to the departure.
    - After departure: Tickets cannot be cancelled or converted to open date tickets or to another date.

    For the period from 15/04/22-24/04/22 & 09/06/22-11/06/22 for all departures from Piraeus, Lavrio, Volos, Kavala and Thessaloniki and for the period from 25/04/22-02/05/22 & 13/06/22-14/06/22  for all departures to Piraeus, Lavrio, Volos, Kavala and Thessaloniki tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date, 14 days before departure. From 14 to 7 days before departure, the tickets are 75% refunded or alternatively they are turned to open-date tickets or can be changed for another date. The same applies to all Intermediate routes.

    Concerning the Saronic islands routes, for the period from 15/04/22-24/04/22 & 09/06/22-11/06/22 for all departures from Piraeus and for the period from 25/04/22-02/05/22 & 13/06/22-14/06/22  for all departures to Piraeus tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date, 7 days before departure. From 7 to 4 days before departure, the tickets are 75% refunded or alternatively they are turned to open-date tickets or can be changed for another date. The same applies to all Intermediate routes.

    During LOW SEASON (all other dates except those mentioned in HIGH SEASON):
    - 3 days before departure: Tickets are cancelled without charge or can be converted to open date tickets.
    - From 3 days up to 1 hour prior to departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
    - From 1 hour up to the departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
    - 1 day before departure (in Saronic islands): Tickets are cancelled without charge or can be converted to open date tickets.
    - From 1 day up to the departure (in Saronic islands): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
    - After departure: Tickets cannot be cancelled or converted to open date tickets or to another date.

    OPEN DATE TICKETS: Open date tickets are cancelled without fees when they have been originally issued as open date. Tickets which have been converted to open date, are cancelled according to the cancellation terms and conditions of the originally issued tickets. If passengers wish to travel on a date when a higher fare is in force, then they must pay the difference between the current and the pre-paid open ticket fare. If the new tickets are cheaper the difference in rates is not refunded.
    Super economy tickets are offered for limited number of tickets. These tickets cannot be cancelled or amended for another hour or departure date.
    * Tickets can only be invalidated by the issuing agency and they cannot be invalidated over the phone. Passengers who wish to cancel their tickets must hand them over to the issuing agency.


    Due to Covid-19 Pandemic, the following cancellation policy applies for all tickets that have been issued before the 07-07-2020.

    IMPORTANT COVID-19 NOTICE:

    Altered cancellation policy of Blue Star ferries due to Covid-19 Pandemic.
    Cancellation is not possible.
    You can convert your tickets into Open Date Tickets / Credit Voucher to use within 18 months from the date of your initial trip, on any route of the ferry company.
    In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.

     

    Embarkation Procedure

    Passengers and vehicles must be at the port at least one hour before departure.

    Ticket issuing

    Tickets are personal and cannot be transferred. They are valid only for the seat and the class they have been issued for. Any changes or alterations of the tickets must be made from the travel agency, the ticket offices in the port or the central offices of the company. No alteration can be made by phone.

    Alteration of departure

    The company is not responsible for any delay due to bad weather conditions, force majeure and orders of the Ministry of Merchant Marine or the Port Authorities. If the trip is cancelled with fault of the company, then the tickets are fully refunded.

    On board

    Passengers are the sole responsible for their personal items while on board. Valuables, money or documents can be given to the Pursuer's office for safeguarding. The company vessels have specially designed areas for pets. For reasons of hygiene, pets are not allowed to enter indoor common areas of the ship. If they are in outdoor areas, they have to be with their owners and to always wear a leash and a muzzle. Unescorted pets are not accepted. Passengers must carry their personal items with them because entry into the garage is prohibited after the ship has sailed.

    Passengers Ticket Conditions

    Approved by the Hellenic Ministry of Mercantile Marine
    The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
    The fare does not include catering.
    Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
    Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
    The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
    In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
    Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
    The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
    It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
    The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
    The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
    If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
    The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

    Vehicle Transport Receipt Conditions

    Approved by the Hellenic Ministry of Mercantile Marine
    The drivers are obligated to load and unload their vehicle.
    The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
    The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
    In case of loss of vehicle transport receipt, the fare is not refunded.
    The vehicles passengers have to get out of them before their shipment aboard.
    The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
    The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.


Reviews

Hellenic Seaways is rated 3.4 stars based on 50 users reviews.
  • Flying Dolphin - Piraeus to Hydra

    Brilliant service, all 3 trips we made were on time, super efficient and lovely friendly, helpful staff!

  • Flyingcat 6

    Good ferry company - On time

  • Not too bad for the first time

    [Translated from French]
    Not many complaints about "Ferriesingreece". Except that by taking tickets for the trip Piraeus-Mytilene, I did not know that the boat (ferry company Hellenic Seaways) made four stops before reaching our destination. The trip lasted 14 h 30, which I knew at first, but actually, it does not exceed 8 hours. There was no other choice offered along with other companies on "Ferriesingreece ". The delay of 20 minutes from Piraeus, on such a journey time, was finally not a problem. On the other hand, the two other boats that we took, always with Hellenic Seaways, were three hours late from the start, without being informed in advance by email or SMS (unless you have downloaded the application of Hellenic Seaways). Τhis concerned the trips Mytilene-Chios and Chios-Piraeus. At last, by being three hours late it was possible to miss a plane! Conclusion: it is better to allow a delay of 24 hours when returning from the islands to Piraeus before leaving Greece, by plane or boat from Patras! In general, the service of Hellenic Seaways on board is very good, which is worth noting.

  • Unbelievable!

    I reserved your ferry from Mikonos to Tinos and return from Tinos to Mykonos. First trip on 28th july was fine, but return on 4th august the ferry arrived on Tinos 1hour an 40 minutes later !!! I had Ryanair flight from Mikonos that started 16.20 pm, Ferry arrived about 16 pm at the port, so finally I arrived on the airport at 16.10 pm!!! The Gate was closed and the staff of the airport did not want to embark us... but, after my protests, they made me go through the controls gate with the boarding suitcase and they have thrown away the liquid products!!!! (I lost about 100 euros!!). Notice that on the ferry I asked crew if they could call airport for ask to wait us, but answer was: "Sorry we do not have airport number !!!!!!" Unbelievable!! Anyway, if you have to book ferry remember to book it many many hours before flight.

  • Cyclades 2018

    [Translated from French]
    Cancellation of 2 trips by this company without a reason, which has generated extra costs for me and my companion (43 euros) for 2 other bookings + 51 euros for a night in a hotel in Piraeus on the day of arrival of my flight, as one of the canceled ferries had to give me a night's stay. No proposal for compensation from the company.

  • Island hopping

    Went from Pireus to Spetses and then to Hydra, Poros and Egina via Pireus and back to Pireus again during 16 days with no delays and no problems. No complains. An excellent Company.

  • Mykonos to Ikaria

    Great way to travel, good food on deck, very relaxing.

  • Very dissatisfied

    [Translated from French]
    3 canceled boats! They were replaced but that made us lose a day. Obligation to go change tickets in each island in 3 different agencies while we had paid the postage for the delivery of the tickets. So I'm not satisfied.

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CUSTOMER SUPPORT

INFORMATION

Customer Support

Call us

+30 212 000 3006 Available from 09:00 to 17:00

Frequently Asked Questions (FAQ)

Find all the necessary info regarding our engine's function, as well as our policies on cancellations and amendments. Read FAQ

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