K/x Ionian Group
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K/x Ionian Group


IONIAN GROUP was established in 2015 after the collaboration of Levante Ferries, Ionissos Ferries and Zante Ferries.

The aim of the company is to sense the needs and trends of the market, to understand the evolvement of consumers’ behavior regarding the travel sector and to monitor closely the latest technologies and standards in order to be entrepreneurial and constantly up to date.

At the moment this ferry company owns four vessels that offer frequent routes among the Ionian Islands.

Discover more: General Information |  Photos |  Fleet live on map |  Fleet |  Reviews (2)

General Information

K/x Ionian Group Central Office

Leof. El. Venizelou 280, Kallithea

Post Code: 17675

Fax: +30 210 9499409

E-mail: info@ioniangroup.com

Website: http://www.ioniangroup.com

View on map

ITHAKI, PISAETOS
IONIAN GROUP SHIPPING AGENCY

Pisaetos Ithaki, In the port of Pisaetos, In the port of Pisaetos

Post Code: 28300

Phone: 0030 26740 22871

ITHAKI, VATHI
IONIAN GROUP SHIPPING AGENCY

Vathi, Ithaki, Central square of Vathi, Central square of Vathi

Post Code: 28300

Phone: 0030 26740 33453

Fax: 0030 26740 33564

KEFALONIA, ARGOSTOLI
IONIAN GROUP

Argostoli, Kefalonia, Vallianou Square & Dionysioy Lauragga, Vallianou Square & Dionysioy Lauragga

Post Code: 28100

Phone: 0030 26710 25500

Fax: 0030 26710 25500

KEFALONIA, POROS
IONIAN GROUP SHIPPING AGENCY

Poros, Kefalonia, In the port of Poros, In the port of Poros

Post Code: 28086

Phone: 0030 26740 72450

Fax: 0030 26740 72250

KEFALONIA, SAMI
IONIAN GROUP - PORT KIOSK

Sami, Kefalonia, In the port of Sami, In the port of Sami

Post Code: 28080

Phone: 0030 26740 23089

IONIAN GROUP SHIPPING AGENCY

Sami, Kefalonia, 1, Akti Poseidonos, 1, Akti Poseidonos

Post Code: 28080

Phone: 0030 26740 22003

KILINI
IONIAN GROUP SHIPPING AGENCY

Kilini, In the port of Kilini, In the port of Kilini

Post Code: 27068

Phone: 0030 26230 92100

Fax: 0030 26230 92081

PATRA
FERRY CENTER - IONIAN GROUP PATRA

Patra, Othonos Amalias 12, Othonos Amalias 12

Post Code: 262 23

Phone: 0030 2610 240000

Fax: 0030 2610 622611

IONIAN GROUP PATRA - PORT KIOSK

Patra, Inside the port of Patras, Inside the port of Patras

Post Code: 262 23

Phone: 0030 2610 240000

Fax: 0030 2610 622611

ZAKYNTHOS
IONIAN GROUP - LEVANTE FERRIES

Zakynthos, 18 Kon. Lomvardou, 18 Kon. Lomvardou

Post Code: 29100

Phone: 0030 26950 25400

Fax: 0030 26950 25402

IONIAN GROUP SHIPPING AGENCY

Zakynthos, In the port of Zakynthos, In the port of Zakynthos

Post Code: 29100

Phone: 0030 26950 25403

Fax: 0030 26950 25403

Policy of the company

Tickets

The ticket is personal, can’t be transferred to another person and is valid only for the specific trip and accommodation type that it has been issued for.

Boarding

The passengers should:
- Arrive at the ship half an hour before the scheduled time of departure.
- Drive their vehicles to the waiting area 1 hour before the scheduled time of departure.
- Display their tickets and necessary documentation in case of discounted fare tickets upon boarding and ticket control and should take up the respective seat or bed written on the ticket.
- Not remain in the ship’s parking areas with the exception of the drivers who are embarking and disembarking their vehicles.
In case of disabled or physically handicapped passengers, the ticket issuers or the shipping company should be informed about the need for help at the latest forty-eight (48) hours before the help should be provided, while the above passengers should be at a predefined point at a specific time, which should not be prior to sixty (60) minutes before the scheduled time of departure. Moreover, upon booking, the above passengers should inform the shipping company about their special needs for beds and seats as well as the necessary services they may need or their need to bring their own medical equipment on board.
In case a passenger with a ticket fails to get on the ship in time (before the scheduled time of departure), they are not entitled to the return of the fare they have paid.

Passenger List

According to EU Directive 98/41, as incorporated in the Greek legislation through Pres id. Decree 23/1999, the latter as amended and in effect, the following details should follow all passenger ships leaving Greek ports and sailing for over 20 miles from the port of departure: passengers’ surnames, passengers’ first names or initial, sex, age or indication about age class as well as any detail voluntarily provided by the passenger concerning any special care or help the passenger may need.
After ticket issuance, the passenger should check the correctness of the details appearing on the ticket (date, time, itinerary, ship, ID details, etc.) and reject it in case of incorrect details.
The ticket may not be transferred without the approval of the shipping company or the ticket issuer.
Upon e-booking or ticket issuance, the passenger should provide accurate ID details, contact number and email address so that they can be informed by the shipping company in case of delay, cancellation of the trip. In case the passenger refuses to provide contact details, the issuer enters the refusal into the Computerized Reservation System.
In case of e-booking, the passengers complete their contact details in the relevant electronic form or tick the option “I do not want to be informed in case of delay of cancellation of the trip.”

Fare – Discounts

Passenger and vehicle tickets should give the mixed fare, which includes net fare, costs in favor of third parties (fees, deductions) and VAT.
The categories of people entitled to fare discounts appear in detail in Ministerial Decision 3324.1/01/13 dated 15/7/2013, as amended and in effect. Upon e-booking and before the ticket is issued, the passengers should inform the issuer about any fare discount they are entitled to by providing the necessary documentation.
Children up to 5 years old travel free of charge but their tickets should be booked and issued at zero fare.

Luggage

Every passenger is allowed to carry hand luggage up to 50 kg without paying any additional fare. Apart from their hand luggage, physically handicapped people are also allowed to carry free of charge any equipment or aid required for their autonomous movement, regardless of weight.
As long as luggage is given for safe keeping and a relevant receipt is issued, the shipping company shall be responsible for any damage or loss of the luggage that takes place on board.

Cancellation Policy

Tickets are canceled only by travel agencies as long as they have not been modified in the meanwhile. Cancellation is not possible through telephone.
For cancellations made 14 days before the scheduled day of departure or earlier, the total ticket fare is returned.
For cancellations made 7 days before the scheduled day of departure or earlier, 75% of the ticket fare is returned.
For cancellations made 12 hours before the scheduled day of departure or earlier, 50% of the ticket fare is returned.
For cancellations made within 12 hours before the scheduled day of departure of the ship no money is returned at all.

Ticket Loss

In case of ticket loss, a new ticket has to be purchased. As long as the passenger states the loss in writing, including the date of the trip, the itinerary, the number of both the lost and the new ticket, and as long as the Partnership investigates its archives and makes sure that the lost ticket has not been used and has not been replaced within six (6) months after the scheduled date of the trip, the passenger is entitled to a new ticket of equal value.

Pets

There are special areas on the vessel were the pets stay during the trip. Only small sized pets are allowed to escort their owners to the cabins as long as they are carried in special baskets or are muzzled and are vaccinated.

Safety on Board

The passengers should:
- Conform to the instructions about silence, order, cleanliness and safety of the ship given by the crew.
- Comply with the regulations of the ship as well as with the instructions given by the captain or the staff of the ship.
- Not carry explosive, inflammable, incendiary and generally dangerous materials.
- Not throw garbage on board the ship or into the sea.
- Leave large luggage or objects in the specials areas so that the corridors of the ship can remain free to walk.
- Not put luggage or objects on the seats.
It should be noted that in high-speed passenger ships the passengers are not allowed to remain in the open-air areas of the decks during the trip.

Modification / Return of Ticket

The passengers can modify their tickets as long as there are seats available for the same, or another, trip up to twenty-four (24) hours before the scheduled departure of the ship. If the price of the new ticket is lower, the passenger is not entitled to any refund.
Passengers can modify or return their tickets only at the issuer's agency or at the maritime agent of the port, who is specified by the shipping company and is authorized, according to current regulations, to issue passenger and vehicle tickets for the specific ship.

Invalid Passenger Claims

No claims can be filed with regard to a delay, interruption, cancellation or modification of the itinerary that occurs due to reasons of public order or safety, especially due to adverse weather conditions, implementation of legislation or orders issued by the Competent Authority, and more particularly due to help provided to ships or people in danger or any officially approved modification to the scheduled itineraries that is associated with meeting extraordinary transport needs or public interest needs.

 

Videos

View our selection of videos of K/x Ionian Group , presenting interior and exterior views of the fleet of K/x Ionian Group .

  • Offices

    K/x Ionian Group Central Office

    Leof. El. Venizelou 280, Kallithea

    Post Code: 17675

    Fax: +30 210 9499409

    E-mail: info@ioniangroup.com

    Website: http://www.ioniangroup.com

    View on map

    ITHAKI, PISAETOS
    IONIAN GROUP SHIPPING AGENCY

    Pisaetos Ithaki, In the port of Pisaetos, In the port of Pisaetos

    Post Code: 28300

    Phone: 0030 26740 22871

    ITHAKI, VATHI
    IONIAN GROUP SHIPPING AGENCY

    Vathi, Ithaki, Central square of Vathi, Central square of Vathi

    Post Code: 28300

    Phone: 0030 26740 33453

    Fax: 0030 26740 33564

    KEFALONIA, ARGOSTOLI
    IONIAN GROUP

    Argostoli, Kefalonia, Vallianou Square & Dionysioy Lauragga, Vallianou Square & Dionysioy Lauragga

    Post Code: 28100

    Phone: 0030 26710 25500

    Fax: 0030 26710 25500

    KEFALONIA, POROS
    IONIAN GROUP SHIPPING AGENCY

    Poros, Kefalonia, In the port of Poros, In the port of Poros

    Post Code: 28086

    Phone: 0030 26740 72450

    Fax: 0030 26740 72250

    KEFALONIA, SAMI
    IONIAN GROUP - PORT KIOSK

    Sami, Kefalonia, In the port of Sami, In the port of Sami

    Post Code: 28080

    Phone: 0030 26740 23089

    IONIAN GROUP SHIPPING AGENCY

    Sami, Kefalonia, 1, Akti Poseidonos, 1, Akti Poseidonos

    Post Code: 28080

    Phone: 0030 26740 22003

    KILINI
    IONIAN GROUP SHIPPING AGENCY

    Kilini, In the port of Kilini, In the port of Kilini

    Post Code: 27068

    Phone: 0030 26230 92100

    Fax: 0030 26230 92081

    PATRA
    FERRY CENTER - IONIAN GROUP PATRA

    Patra, Othonos Amalias 12, Othonos Amalias 12

    Post Code: 262 23

    Phone: 0030 2610 240000

    Fax: 0030 2610 622611

    IONIAN GROUP PATRA - PORT KIOSK

    Patra, Inside the port of Patras, Inside the port of Patras

    Post Code: 262 23

    Phone: 0030 2610 240000

    Fax: 0030 2610 622611

    ZAKYNTHOS
    IONIAN GROUP - LEVANTE FERRIES

    Zakynthos, 18 Kon. Lomvardou, 18 Kon. Lomvardou

    Post Code: 29100

    Phone: 0030 26950 25400

    Fax: 0030 26950 25402

    IONIAN GROUP SHIPPING AGENCY

    Zakynthos, In the port of Zakynthos, In the port of Zakynthos

    Post Code: 29100

    Phone: 0030 26950 25403

    Fax: 0030 26950 25403

  • Policies

    Policy of the company

    Tickets

    The ticket is personal, can’t be transferred to another person and is valid only for the specific trip and accommodation type that it has been issued for.

    Boarding

    The passengers should:
    - Arrive at the ship half an hour before the scheduled time of departure.
    - Drive their vehicles to the waiting area 1 hour before the scheduled time of departure.
    - Display their tickets and necessary documentation in case of discounted fare tickets upon boarding and ticket control and should take up the respective seat or bed written on the ticket.
    - Not remain in the ship’s parking areas with the exception of the drivers who are embarking and disembarking their vehicles.
    In case of disabled or physically handicapped passengers, the ticket issuers or the shipping company should be informed about the need for help at the latest forty-eight (48) hours before the help should be provided, while the above passengers should be at a predefined point at a specific time, which should not be prior to sixty (60) minutes before the scheduled time of departure. Moreover, upon booking, the above passengers should inform the shipping company about their special needs for beds and seats as well as the necessary services they may need or their need to bring their own medical equipment on board.
    In case a passenger with a ticket fails to get on the ship in time (before the scheduled time of departure), they are not entitled to the return of the fare they have paid.

    Passenger List

    According to EU Directive 98/41, as incorporated in the Greek legislation through Pres id. Decree 23/1999, the latter as amended and in effect, the following details should follow all passenger ships leaving Greek ports and sailing for over 20 miles from the port of departure: passengers’ surnames, passengers’ first names or initial, sex, age or indication about age class as well as any detail voluntarily provided by the passenger concerning any special care or help the passenger may need.
    After ticket issuance, the passenger should check the correctness of the details appearing on the ticket (date, time, itinerary, ship, ID details, etc.) and reject it in case of incorrect details.
    The ticket may not be transferred without the approval of the shipping company or the ticket issuer.
    Upon e-booking or ticket issuance, the passenger should provide accurate ID details, contact number and email address so that they can be informed by the shipping company in case of delay, cancellation of the trip. In case the passenger refuses to provide contact details, the issuer enters the refusal into the Computerized Reservation System.
    In case of e-booking, the passengers complete their contact details in the relevant electronic form or tick the option “I do not want to be informed in case of delay of cancellation of the trip.”

    Fare – Discounts

    Passenger and vehicle tickets should give the mixed fare, which includes net fare, costs in favor of third parties (fees, deductions) and VAT.
    The categories of people entitled to fare discounts appear in detail in Ministerial Decision 3324.1/01/13 dated 15/7/2013, as amended and in effect. Upon e-booking and before the ticket is issued, the passengers should inform the issuer about any fare discount they are entitled to by providing the necessary documentation.
    Children up to 5 years old travel free of charge but their tickets should be booked and issued at zero fare.

    Luggage

    Every passenger is allowed to carry hand luggage up to 50 kg without paying any additional fare. Apart from their hand luggage, physically handicapped people are also allowed to carry free of charge any equipment or aid required for their autonomous movement, regardless of weight.
    As long as luggage is given for safe keeping and a relevant receipt is issued, the shipping company shall be responsible for any damage or loss of the luggage that takes place on board.

    Cancellation Policy

    Tickets are canceled only by travel agencies as long as they have not been modified in the meanwhile. Cancellation is not possible through telephone.
    For cancellations made 14 days before the scheduled day of departure or earlier, the total ticket fare is returned.
    For cancellations made 7 days before the scheduled day of departure or earlier, 75% of the ticket fare is returned.
    For cancellations made 12 hours before the scheduled day of departure or earlier, 50% of the ticket fare is returned.
    For cancellations made within 12 hours before the scheduled day of departure of the ship no money is returned at all.

    Ticket Loss

    In case of ticket loss, a new ticket has to be purchased. As long as the passenger states the loss in writing, including the date of the trip, the itinerary, the number of both the lost and the new ticket, and as long as the Partnership investigates its archives and makes sure that the lost ticket has not been used and has not been replaced within six (6) months after the scheduled date of the trip, the passenger is entitled to a new ticket of equal value.

    Pets

    There are special areas on the vessel were the pets stay during the trip. Only small sized pets are allowed to escort their owners to the cabins as long as they are carried in special baskets or are muzzled and are vaccinated.

    Safety on Board

    The passengers should:
    - Conform to the instructions about silence, order, cleanliness and safety of the ship given by the crew.
    - Comply with the regulations of the ship as well as with the instructions given by the captain or the staff of the ship.
    - Not carry explosive, inflammable, incendiary and generally dangerous materials.
    - Not throw garbage on board the ship or into the sea.
    - Leave large luggage or objects in the specials areas so that the corridors of the ship can remain free to walk.
    - Not put luggage or objects on the seats.
    It should be noted that in high-speed passenger ships the passengers are not allowed to remain in the open-air areas of the decks during the trip.

    Modification / Return of Ticket

    The passengers can modify their tickets as long as there are seats available for the same, or another, trip up to twenty-four (24) hours before the scheduled departure of the ship. If the price of the new ticket is lower, the passenger is not entitled to any refund.
    Passengers can modify or return their tickets only at the issuer's agency or at the maritime agent of the port, who is specified by the shipping company and is authorized, according to current regulations, to issue passenger and vehicle tickets for the specific ship.

    Invalid Passenger Claims

    No claims can be filed with regard to a delay, interruption, cancellation or modification of the itinerary that occurs due to reasons of public order or safety, especially due to adverse weather conditions, implementation of legislation or orders issued by the Competent Authority, and more particularly due to help provided to ships or people in danger or any officially approved modification to the scheduled itineraries that is associated with meeting extraordinary transport needs or public interest needs.

K/x Ionian Group photos

Vessels live on map

K/x Ionian Group reviews

K/x Ionian Group is rated 5 stars based on 2 users reviews.
  • Good clean ferry and room. I preferred Al la Carte to self service restaurant as it wasn't greatly more expensive, good choice of food and more relaxed atmosphere. Normal chaotic loading but that is all part of the fun, might be an hour late setting off but back on time docking.

  • We have had a great holiday on the greek islands. Travelling with the ferries was very good organised an although very punktually. The comfort on the ferry was very good and all was clean. thanks for a good and safty travelling

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CUSTOMER SUPPORT

INFORMATION

Customer Support

Call us

+30 211 85 03 006 Available from Mon to Fri

Frequently Asked Questions (FAQ)

Find all the necessary info regarding our engine's function, as well as our policies on cancellations and amendments.  View

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