Read reviews about our Greek ferry services - Page 12
This section proposes reviews about our ferry services.
If you wish to express your feelings about our Greek ferries services, please Write a review.
This section is not about commenting companies or ships, just our services. Please check the companies section for rating and commenting companies & ships.
In order to verify your comment, the Booking Reference Number is requested.
Written by: mlk on: 21-05-2015
Booking process was easy and so was ticket pick up. We were traveling from Santorini to Heraklion and picked up the tickets at the port. But when we got there, we found out that the ferry was 2 hours late so we sat there for the hour before we got there for the original time plus another 2 hours for the delay. Other than that the trip was uneventful. I did purchase the Club Seats because I was not sure how my husband would do without having a window and we did really like the additional space and the windows. For the extra $10 euros it was worth it in my opinion. This would be especially so if we were traveling during the heavier season -which we were not. My only frustration was that if the booking company can send me this email to ask for a review- it should have sent me an email to tell me about the delay. We know that others were informed of the delay because the tourist buses did not show up at the original time but at the delayed time so they found out in enough time to adjust their schedules.
Answer from Ferriesingreece.com
We would like to inform you that we always inform all our passengers about delays and changes in their itineraries both by email and sms as long as we are informed about these delays by the ferry company. Unfortunately in some occasions we are not informed especially when it is a last minute delay.
As for the tourist buses that you mention, they probably see the ferry position live in systems like the following, that we also provide for our visitors: http://www.ferriesingreece.com/live-boat-traffic.htm
In any case, we are sorry about your inconvenience.
Written by: KS on: 18-05-2015
User friendly website, easy booking system and simple ticket pick up. Would definately use again without any hesitation.
Written by: froska on: 12-05-2015
Ordering process and ticket pickup was nice and easy. Clear instructions and convenient process. My only comment / concern: I was trying to book 7 AM ferry from Hydra and it was not available. So I booked the next one at 13:30. When I checked back a few hours later, 13:30 ferry was sold out as well. Made me happy that I have already booked my tickets. To my surprise, the boat was half-empty. Made me wonder if the same situation was with the earlier boat and I had to go through a huge inconvenience of taking a later boat for nothing.
Answer from FerriesinGreece.com
Hello and thank you for your feedback,
This is just to inform you that, as we are a travel agency, the availabilities of ferry tickets are given directly by the ferry company and not us. Regarding the issue you are mentioning, this could be the result of group tickets cancellations, so probably this is why the ferry was half-empty on your trip.
Written by: CHardman on: 06-05-2015
Ferries in Greece take all the stress and worry out of traveling the Islands of Greece!!!! We also lost one of our travel vouchers and sent an email to the states and it was resent right when they opened. The instructions are effortless on where to pick up the ticket for the ferries... all our were located on the docks. To reduce stress of travel... I would suggest paying the extra for the executive lounge, especially on the Blue Star Naxos and/or Paros. The seats are comfy and they have servers for food and drinks. The SeaJet does not have as nice a lounge but definitely more room. We went in April 2015, so I cannot say for the High Season if it is as spacious. Using Ferriesingreece.com we were able to plan all our transport between the islands we wanted and it made our trip run as smooth as possible. Will use no other travel agency for this purpose in the future! Have already shared with 5 friends since my return.
Written by: Sofi on: 05-05-2015
We had a great experience. Everybody was really helpful. Thank you for the great service!
Written by: Cj - Canada on: 22-04-2015
The booking process with this website was super easy and explained very clearly! We picked up the tickets in person and everything was very straight forward and efficient! Had not been on a ferry in a long time so that was new but all the ferries were clean, and new with decent food amenities. Would definately book through them again if coming back to Europe!
Written by: Bertien/ The Netherlands on: 10-11-2014
We traveled in the end of October from Rafina to Tinos (return). The reservation and booking which I did through the internet went very smooth and efficient. The journey itself was nice: vessel on time and plenty of seats available (low season).
Bertien, The Netherlands
Written by: Artur on: 09-11-2014
The site is easy to use. The booking process was very easy and fast. Thank you.
Written by: Ailsa / Scotland on: 27-10-2014
I found the booking simple, the service efficient, and the choices all easy to select. I would certainly use this way to book tickets in the future. Thanks
Written by: New Zealand traveller on: 25-10-2014
I was wondering about obtaining our tickets on the day of a 7am departure from Piraeus. However Ferries In Greece had provided all the paperwork on line and there was one office booth open in the dark at 6am with a lady there to give us our tickets. Sea Jet 2 was a comfortable, fast ride.
Written by: asroma50 on: 24-10-2014
I would def use this site again. We booked multiple destinations about a month before our trip to Greece and had no worries or problems.
Written by: Ray Berry on: 21-10-2014
I booked tickets to Mykonos and Santorini. The customer support representative answered all of my questions and the tickets arrived via courier in 4 days after the order. The ferries were easy to board and very comfortable which helped to make a great trip.
Written by: Paul Lindsay on: 20-10-2014
I booked tickets online from Canada: Rhodes to Simi, Simi to Kos, Kos to Bodrum. Excellent website, questions answered promptly, ticket pickup easy, boats on time and efficient.
Written by: Noel Tsang on: 20-10-2014
Easy and convenient to book online. Last time I have wrongly pressed the payment twice and double my booking. They immediately sent an email to me informing that they will cancel the 2nd payment and just want me to confirm the first booking. Very proactive response!
Written by: Marelee Fourie on: 19-10-2014
We booked numerous ferries through this company. All our tickets were waiting for us at the offices as given through to us and there were NO problems with our bookings! Fantastic company to use!
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