The ferry Dionysios Solomos arriving in Santorini during the sunset
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1502 reviews about our ferry services - Page 16

1502 Reviews about our services

FerriesInGreece is rated 4.7 stars based on 1502 users reviews.
  • Short term rebooking not possible

    I paid the extra service fee to be more flexible. When my flight was late, I tried to rebook my ferry to a later time. Unfortunately, I just received answer, that it is not possible for different reasons and I was not offered further support. I had to buy another ticket.

    Answer from Ferriesingreece.com
    Thank you for your feedback. We would like to clarify that you asked to amend your ticket with Alpha Lines to a ticket with Blue star Ferries a few hours before your departure time.

    As is in accordance with the terms and conditions of the ferry company that you accepted before proceeding with this booking it is not possible to change tickets to a different ferry company. We replied to you accordingly and then you asked to cancel the specific ticket which was also not possible so close to the departure time.

    We would also like to clarify that the ‘Business’ service package that you bought covers our amendment fee of 12.3 euros, it does not cover the cancellation fees of the ferry company.

    We are sorry that your flight was delayed causing these last-minute problems, kindly note that in such case you could ask the flight company for compensation for your ticket as you could not cancel or change it on time due to their delay.

  • Easy and Efficient

    We have visited Greece 3x and used this company on all 3 visits. Website is easy to use and service is efficient. They send you an sms and an email when there’s a change in schedule. I always choose the option of paying a little extra for added services, and once we had to cancel the rest of the trip due to an accident and they arranged all the refund without any hassle.

  • Perfect service

    [Translated from French]
    Good service and quick information in real time in case of schedule changes. Thank you

  • Efficient service

    [Translated from French]
    No problem with circular tickets, seamless service, thank you!

  • Smooth sailing

    Our experience was great, a smooth ride prompt turn arounds get you where your going on time

  • FerriesinGreece

    Travelled a few times on the ferries in Greece - easy to book, online check in very easy, found embarking and disembarking very easy - overall very happy with the service and would definitely use again and highly recommend others to use for getting around the Greek Islands.

  • Works well

    Ferries in Greece showed all timetables and was easy to book. Worked out very well.
    Would be nice if there was an app by them.

    Answer from Ferriesingreece.com
    Thank you for your feedback. We are working on it :)

  • Impeccable

    [Translated from German]
    The process and booking through your platform was understandable and easy.
    During my vacation, I was informed in time about the online check-in.
    This process was also understandable.

  • Good service, rates to be improved...

    [Translated from Italian]
    They deserve a few more stars because I have nothing to say about the organization, the navigation, the punctuality, the ease of buying tickets on line and web-check in.
    My only complaint is that I think it is a bit exaggerated the cost of the ticket for a deck passage especially, when on the outbound leg from Athens to Paros the attendant, as soon as we got on, diverted us like a herd of sheep, along with everyone else who had an economy ticket.... On the outside deck. We sailed for 4 hours in a plastic chair.... (with a 4-year-old by the way)
    On the return trip it was a little better because, by experience, we went to find a slightly more comfortable chair in one of the interior bars.
    The ship however was clean and the bathrooms were cleaned continuously.

    Answer from Ferriesingreece.com
    Thank you for your feedback. We would like to clarify that we are an online agency and not the ferry company Blue Star ferries that you travelled with.
    We are happy that you found our service of purchasing your tickets online to be easy.

    Kindly note though, that your comments about how the staff of Blue Star Ferries treated you after the embarkation, do not concern our services as we are not the ferry company.

    Therefore, we have forwarded them your comments to Blue Star Ferries. Always at your disposal.

  • I am very pleased

    I am very pleased. Punctuality in the timetable and polite staff.

  • Another great experience

    I have used this website for the last 3 years and I am always happy with the service

  • Will book again

    We will definitely book again with Ferriesingreece. Everything was made according to plan.

  • Great experience

    All went very well, from the online booking in a few minutes to check-in and the travel with Blue Star. Just the Blue Star leaves too early from Athens and hard to wake up at 5 o'clock in the morning.

  • Everything Super

    Everything worked out fine. :)

  • Great way to get around the islands!

    It was easy to book well in advance of our trip. The communication on changes was well done in Greek and English.

CUSTOMER SUPPORT

INFORMATION

Customer Support

Call us

+30 212 000 3006 Available from 09:00 to 17:00

Frequently Asked Questions (FAQ)

Find all the necessary info regarding our engine's function, as well as our policies on cancellations and amendments. Read FAQ

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