Read reviews about our Greek ferry services - Page 5
This section proposes reviews about our ferry services.
If you wish to express your feelings about our Greek ferries services, please Write a review.
This section is not about commenting companies or ships, just our services. Please check the companies section for rating and commenting companies & ships.
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Written by: Anna on: 14-08-2016
The ferry service is very simple to execute. We have booked our tickets online and swiftly picked it up from the Blue Star agency in Piraeus port. The ferry ride was long (we traveled to Paros) therefore it might have been a nice idea to book a bit more expensive tickets to sit inside in the air conditioning. In addition, it is better to bring sources of entertainment such as magazines. Food and beverages are cheap and can be acquired everywhere. The ferry is very clean and taken care of. Overall it was a very nice experience.
Written by: Rachel on: 13-08-2016
Very easy to buy tickets online and pick up at the port. Out of four tickets we booked, one was cancelled and one had a time change, but we were quickly notified of this by FerriesinGreece, who helped us rebook and sorted out our refund. Would definitely recommend.
Written by: Clara on: 13-08-2016
(Translated from Italian)
We found the experience very good. We had a cancellation and ferriesingreece changed our reservations quickly crediting the difference in our favor
Written by: K on: 11-08-2016
They say Greek ferries can be unreliable, but this was not our experience at all. The service on board is great and the ships are very comfortable. It's easier to buy tickets online and take advantage of online check-in and self-print if you can, otherwise the lines at the port can be a little long. It was a little annoying that we were not informed about the changed (later) departure time on one of our SeaJets ferries, but it all worked out in the end.
Written by: Patricias on: 11-08-2016
Our experience with Ferries in Greece was so easy and simple! We only had to pick up our tickets in different spots, but it made our trip so much easier! I definitely recomend this company!
Written by: Facu on: 08-08-2016
Taking a ferry to visit the Greek islands is a must do on every trip to Greece. The service is very good and the staff very courteous. The ship is very comfy. Always plan ahead: take the advantage of buying the tickets online and save time!!
Written by: TBerg on: 03-08-2016
Booked the tickets from Norway. Since we had little transfer time in Athens we decided to get the tickets skipped to Norway by DHL. They arrived within a couple of days, and everything worked out fine.
Written by: Luc on: 02-08-2016
One day, 4 years ago, we had a surprise the ferry was full from Kalymnos to Rodos, so we have had to take a cabin. So expensive for a day trip. Now we book 2 months before. And everything works. We had a doubt about to get the tickets in different agencies through our trip and even that works. It was cheaper than receive the original tickets at home. We went from Rodos to Tilos, then from Tilos to Aestypalea and to finish from Aestypalea to Rodos and it works for small islands. Easy when we know the hours of travel to get an appartement . Nice trip and nice service.
Written by: Siggi on: 31-07-2016
I booked several boat trips to different Greek islands trough Ferriesingreece this summer. The internet site is easy to use. I recommend you to pick up the tickets in the different ports. I got the tickets sent by regular mail to my home. When I wanted to change a departure date I had to send the tickets back to Greece and book new tickets. Its an extra cost to send the tickets back. I experienced an excellent service. When it comes to the different ships we loved the BlueStarFerries. High quality in ecomumy class and quiet and nice in business class. The Hellenic Highspeed boats are good too, but costs more since they are faster. The Higspeed ferries has numbers up to 7 based on when they were delivered. The ferry without number was old and more sensitive to waves.
Written by: Ido on: 29-07-2016
We went from Killini to Zakinthos and back. The tickets were given us in Killini exactly as we ordered in advance at your web site. Time table was as planned and the ferry itself was comfortable and clean. Staff was very kind and professional.
Written by: Peter from Sweden on: 29-07-2016
Everything was perfect - all our tickets were sent to Swede by DH. It took only 2 Days to get them! Fantastic! And everything worked perfectly. Thank you! Will absolutely use your services again. The only \"strange\" thing was that I had to pay an extra fee of 20 euros, because my town was in a remote area. Strange, the costs use to be the same wherever you live in my country. Not a big issue though. Thanks!!
Answer by Ferriesingreece.com
Thank you for the good words. It is indeed strange that you had to pay an extra fee. But we inform you that we are not responsible for this as DHL is the company that handles our courier service.
Written by: Lionel on: 28-07-2016
Internet site is clear and user friendly. Great support when requested : reactive and good feedbacks. Then SMS alerts before boat trips...
Written by: Nicolai on: 28-07-2016
Ordered tickets online, worked very well. Had to choose how to receive/collect tickets, either by post (allow 10 days delivery) or at the counter at the quay. If you could receive by mail tickets in PDF, this would have been an improvement. Dont know why this is not an option. I woould use the service again.
Answer by Ferriesingreece.com
Thank you for your feedback. We are working on a new version of the website and a PDF version of the voucher will be available.
Written by: Peter on: 27-07-2016
Ordering on web is very easy and communication with the office was very fine. They responded quickly to my issues. However some of my ferries were cancelled by the ferry company and I was entitled to full refund. It was not easy to get the refund, since the tickets had already been issued and shipped. I had several discussions with local agents and Greek ferry service before I was able to get the refund. If possible, try to pick up the tickets in the different islands instead of having them issued and shipped, as I did. I would use the service again.
Answer by Ferriesingreece
Thank you for your feedback. We are sorry about the inconvenience you faced concerning the cancelled trip of Seajets.
Kindly note that in order for us to receive a refund from the ferry company so that we can then provide it to you, we need to send them back the physical tickets. Therefore in such unfortunate occasions it is preferable not to have the tickets sent to you by courier so that we can easily print them and return them to the ferry company without any further effort from your part.
We are always at your disposal for any further information.
Written by: Martyn & Anne on: 25-07-2016
My wife and I travelled from Mykonos to Naxos and Naxos to Santorini on the Champion Jets (both 1 and 2) hi-speed ferry’s earlier this month and found the service to be very good. We had paid the extra to travel in the Platinum Class lunge – well worth the extra. Online booking was easy and tickets arraived here in the UK quivckly ... we will be using thier service again!
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