1509 reviews about our ferry services - Page 25

Great service

Everything went well. The weather was very windy but the Blue Star Ferry was very stable.

Crete - Santorini

[Translated from bulgarian]
June 16, the trip was great. The ferry was strictly on time. There were no delays.

Original message
16 ИЮНЯ ПОЕЗДКА БЫЛА ЗАМЕЧАТЕЛЬНОЙ.ПАРОМ СТРОГО ПО ВРЕМЕНИ. ЗАДЕРЖЕК НЕ БЫЛО.

Only one reproach

[Translated from french]
Convenient and hassle-free booking of one trip with Sea Jets and a second with Blue Star Ferries. The online check-in offered by e-mail allowed us to obtain the electronic boarding passes immediately. Unfortunately, this solution was not offered for the Bluestar ferry (as indicated at the time of booking), so we had to go to one of the agencies indicated in advance. There, a simple code was given to us and allowed us to make the electronic check-in... What a pity that FerriesinGreece does not give it.

Answer from Ferriesingreece:
Thank you for your comment. We are sorry for the inconvenience caused.
We will rectify this within a few days and a code for e-tickets for Blue Star Ferries will also be sent with your booking.

Round trip Poros

Easy booking - pleasant ride.
Small remark, however, it should just be mentioned that the tickets are downloadable on the cell phone and not to withdraw physically to an agent (for the tranquility of all!!)
This avoids the stress of the pre-trip, especially when this service is automatic!
This is not indicated on the site.


Otherwise, we recommend this website!!!!
Long live Greece!
A big thanks to the team !

Answer from FerriesinGreece
Thank you for taking the time to send us your review, we really appreciate your kind words.
We would like to clarify that in the booking confirmation email you received, we included detailed instructions on how to check-in online to avoid going locally to the port kiosk to pick up your tickets.
The instructions were under the heading, "Alternatively, you can get your boarding pass online."
It is also stated during the booking process that Saronic Ferries offers electronic tickets.
We are sorry that you did not notice this information.
Always at your disposal.

Perfect

[Translated from french]
On the outward journey 14.06 boat on time and perfect navigation. On the return trip on 20.06 1 hour late but the boat came from Kythnos... Not very serious when you don't have to take a connection behind. Very easy website and booking. Many thanks

Lack of communications

Our ferry from Athens to Paros was 3h late and we didn't received any notification regarding the sitUATION. We ran everywhere to have information but in vain. Nobody was there. Also, the ride was supposed to be 3hours but it took 6 hours instead. No explanation or compensation once again.

Answer from FerriesinGreece
Thank you for your feedback. After receiving your review, we contacted Seajets to find out what exactly happened that day and why we were not informed and they explained that indeed your trip faced delays that could not have been predicted and therefore they did not have time to inform either our agency nor you.
They have accepted to compensate you with 50% of your ticket value as per the passenger's rights regulations due to your inconvenience. We have therefore refunded you 64.7 euros and the amount shall show on your account in a few working days depending on your bank.

Trip to Sifnos

Helpful staff when dealing with my query about booking ; ferry comfortable and good facilities.
Only slight hitch on return journey was having to store our luggage on the racks in the area where the cars were parked. When we arrived at Piraeus, it was a bit chaotic as everyone tried to retrieve their luggage at the same time in the narrow spaces between cars.

Ferries are indispensable... but impossible to trust!

[Translated from french]
Ferries are to the Greek islands what the subway or the bus are to any big city: indispensable to get from A to B. It is unfortunate, however, that they are never on time (3 out of 3 ferries delayed for me this year), and that the users are not better warned. So you can book a fast crossing that is supposed to leave at noon and only leave at 4pm on a slower boat (which will arrive even later!), without any form of prior warning... and without any empathy from the staff once on board. No apologies to the users, no compensation... You have to deal with it, and that's what almost everyone ends up doing, to avoid a stressful vacation season. It is regrettable because overall, it is the only black spot of our stay in Greece. The margin of improvement of the ferries is like the Cyclades: vast.

Answer from Ferriesingreece.com
Thank you for your comment.
Please note that, unlike the metro or bus, ferries are also dependent on external factors such as weather and traffic at the port.
This year, the number of passengers has doubled compared to 2019. For this reason, the ferries take much longer to load and unload. We always advise booking with a slower but more punctual conventional ferry. The small fast boats are very quickly affected by the weather (strong winds).

Ferry from Rafina to Andros in June 22

No problems in booking the tickets and picking them up at the agent.
Ferry ride was great and crew friendly and helpful.

Ferries

Excellent service

VERY EASY!

[Translated from French]
Traveling with FerriesinGreece is very simple: you book your ticket on the company's website and then pick it up at an agency at the port.
The trips are very pleasant, everything is provided on the boat to ensure your well-being.
The food provided by the different restaurants is of good quality but a bit expensive.
In summary, we spent more than 15 hours on the boats going from island to island and this, with great pleasure.
The economy class, on the deck, is great: you bask in the sun and the fresh wind caresses you nicely. You can also take shelter in the lounges if you wish.
We were amazed by the organization of the sea trip, everything is set up like clockwork and punctuality is respected.

Best way to Island Hop

Used the ferry service to go from Crete to Santorini and Santorini to Mykonos. Ferry was clean, seats comfortable and there is a good variety of snacks and drinks available for purchase on the ferry.
Note: There is no dramamine or sea sick pills for sale in case you are prone to sea sickness, but the ferry is pretty stable and should not be an issue.
Booking was easy and straightforward.

Excellent service - again

I always book ferries for my Greek holidays with FerriesinGreece. They are very efficient and very customer-focused and the on-line booking process is simple.

I have just returned from a trip and the tickets were sent in good time and everything went perfectly. You might expect this but Ferries in Greece are excellent and responsive when things don't go to plan. On one return from Symi the ferry broke down at Rhodes on the day of departure. I received a text that morning informing me of the problem and a new reference for alternative tickets on another ferry leaving that day - still in time to catch my connecting flight. During Covid I had to cancel ferry bookings and Ferries in Greece not only managed the cancellation process and return of the ticket price but also suggested they meet the cost and claim back from the companies so that I got the money in my account quicker.

Every communication with FerriesinGreece has been professional and human. It is a pleasure to book ferries with the company and I will certainly keep on doing so. Well done Ferries in Greece - keep it up.

Comfortable ferries

Very comfortable ferries, with a very good facilities. Very easy to book

Easy and quick booking

[Translated from French
User-friendly site and choices in accordance with the itineraries. Easy to use. One collects the tickets on the port.