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Ionion Pelagos

Ionion Pelagos is a small ferry company that operates in the Ionian Sea during the summer months.

More specifically, the vessels of Ionion Pelagos connect the mainland port of Astakos with Kefalonia and Ithaki. Furthermore, they offer connections between Lefkada, Kefalonia and Ithaki, as well as between Zakynthos and Kefalonia.

General Information

Ionion Pelagos Central Office

Akti Miaouli 29

Post Code: 28080

Fax: 0030 26740 22111

E-mail: ionionep@gmail.com

Website: http://www.ionionpelagos.com

View on map

ASTAKOS
GET TICKETS TSARPALI ATHINA

Astakos, On the port, Vasileos Pavlou 1, Greece

Post Code: 30006

Phone: 0030 26460 38020

ITHAKI, PISAETOS
DELLAS TOURS PISAETOS port office

Ithaki, On the port of Pisaetos, Greece

Post Code: 28300

Phone: 0030 26740 32104

Fax: 0030 26740 33031

ITHAKI, VATHI
DELLAS TOURS

Ithaki, Vathi port, Greece

Post Code: 28300

Phone: 0030 26740 32104

Fax: 0030 26740 33031

KEFALONIA, SAMI
IONION PELAGOS TRAVEL KONTARINI MARINA

Sami Kefalonia, Akti Miaouli 29, Greece

Post Code: 28080

Phone: 0030 26740 22111

Fax: 0030 26740 22111

LEFKADA, VASSILIKI
SAMBA TOURS PORT KIOSK- VASILIS KOPSIDAS

Lefkada, Vasiliki PORT, Greece

Post Code: 31082

Phone: 0030 26450 31555

Fax: 0030 26450 31522

ZAKYNTHOS
XIONIS TOURS

Zakynthos, Lomvardou 8, Greece

Post Code: 29100

Phone: 0030 26950 23984

Fax: 0030 26950 42556

Policy of the company

    Cancellation Policy

    Up to 3 days before departure time: the tickets are 100% refundable or can be turned to open tickets.
    Less than 3 days before departure time: the tickets cannot be cancelled or turned to open tickets.

    Open date tickets

    Tickets can be converted to open dated up until 72 hours before the departure. Open date tickets are valid for one year from the original issuing date.
    Open date tickets are not valid for embarkation unless replaced by new tickets with the date of departure.
    If the fare of the new ticket is higher, passengers have to pay the difference. If the fare of the new ticket is lower, the difference in price is not refundable.
    Open date tickets and replaced tickets cannot be cancelled.



    Passengers Ticket Conditions



    Approved by the Hellenic Ministry of Mercantile Marine

    The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.

    The fare does not include catering.

    Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare. 

    Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.

    The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.

    In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.

    Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.

    The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.

    It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.

    The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.

    The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.

    If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.

    The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.



    Vehicle Transport Receipt Conditions



    Approved by the Hellenic Ministry of Mercantile Marine

    The drivers are obligated to load and unload their vehicle.

    The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.

    The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.

    In case of loss of vehicle transport receipt, the fare is not refunded.

    The vehicles passengers have to get out of them before their shipment aboard.

    The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.

    The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.


 

Videos

View our selection of videos of Ionion Pelagos, presenting interior and exterior views of the fleet of Ionion Pelagos.

  • Offices

    Ionion Pelagos Central Office

    Akti Miaouli 29

    Post Code: 28080

    Fax: 0030 26740 22111

    E-mail: ionionep@gmail.com

    Website: http://www.ionionpelagos.com

    View on map

    ASTAKOS
    GET TICKETS TSARPALI ATHINA

    Astakos, On the port, Vasileos Pavlou 1, Greece

    Post Code: 30006

    Phone: 0030 26460 38020

    ITHAKI, PISAETOS
    DELLAS TOURS PISAETOS port office

    Ithaki, On the port of Pisaetos, Greece

    Post Code: 28300

    Phone: 0030 26740 32104

    Fax: 0030 26740 33031

    ITHAKI, VATHI
    DELLAS TOURS

    Ithaki, Vathi port, Greece

    Post Code: 28300

    Phone: 0030 26740 32104

    Fax: 0030 26740 33031

    KEFALONIA, SAMI
    IONION PELAGOS TRAVEL KONTARINI MARINA

    Sami Kefalonia, Akti Miaouli 29, Greece

    Post Code: 28080

    Phone: 0030 26740 22111

    Fax: 0030 26740 22111

    LEFKADA, VASSILIKI
    SAMBA TOURS PORT KIOSK- VASILIS KOPSIDAS

    Lefkada, Vasiliki PORT, Greece

    Post Code: 31082

    Phone: 0030 26450 31555

    Fax: 0030 26450 31522

    ZAKYNTHOS
    XIONIS TOURS

    Zakynthos, Lomvardou 8, Greece

    Post Code: 29100

    Phone: 0030 26950 23984

    Fax: 0030 26950 42556

  • Policies

    Policy of the company

        Cancellation Policy

        Up to 3 days before departure time: the tickets are 100% refundable or can be turned to open tickets.
        Less than 3 days before departure time: the tickets cannot be cancelled or turned to open tickets.

        Open date tickets

        Tickets can be converted to open dated up until 72 hours before the departure. Open date tickets are valid for one year from the original issuing date.
        Open date tickets are not valid for embarkation unless replaced by new tickets with the date of departure.
        If the fare of the new ticket is higher, passengers have to pay the difference. If the fare of the new ticket is lower, the difference in price is not refundable.
        Open date tickets and replaced tickets cannot be cancelled.



        Passengers Ticket Conditions



        Approved by the Hellenic Ministry of Mercantile Marine

        The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.

        The fare does not include catering.

        Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare. 

        Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.

        The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.

        In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.

        Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.

        The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.

        It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.

        The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.

        The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.

        If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.

        The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.



        Vehicle Transport Receipt Conditions



        Approved by the Hellenic Ministry of Mercantile Marine

        The drivers are obligated to load and unload their vehicle.

        The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.

        The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.

        In case of loss of vehicle transport receipt, the fare is not refunded.

        The vehicles passengers have to get out of them before their shipment aboard.

        The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.

        The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.


Reviews

Ionion Pelagos is rated 3.7 stars based on 3 users reviews.
  • Astakos-Ithaki-Astakos

    Zeer vriendelijke bediening op de boot. De chaos bij het binnenrijden en buitenrijden in het ruim vind ik stresserend. Onderweg werd aangemeerd op een ander eiland en toen kwam iemand heel boos naar me toe in de lounge en zeggen dat ik dringend mijn wagen moest verplaatsen. Ik had mezelf niet die plaats gegeven, enkel de instructies van de verkeersbegeleiders gevolgd! Ik moest buitenrijden, enkele wagens laten buitenrijden en vervolgens weer binnenrijden. Ik werd heel nors en met veel ongeduld behandeld. Ik begrijp dat deze mensen in moeilijke omstandigheden zwaar werk doen; het is erg warm in het ruim. Maar een glimlach kost geen moeite. Ik ben echt niet gewoon om in en uit het ruim van boten te rijden...

  • Very good booking service, poor ferry service

    The experience with the online booking service was very positive, I received the tickets via email in a very short time without having to go to the agency at the port of embarkation.
    As for the ferry on the Kefalonia-Ithaca route, it was very good on the outward journey (punctual departure, not crowded at all), while on the return it was delayed more than an hour and a half without any port operator giving us information about the embarkation time.

  • Crossings

    Good service, fast boarding, despite a delay on the way out.

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CUSTOMER SUPPORT

INFORMATION

Customer Support

Call us

+30 212 000 3006 Available from 09:00 to 17:00

Frequently Asked Questions (FAQ)

Find all the necessary info regarding our engine's function, as well as our policies on cancellations and amendments. Read FAQ

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