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Golden Star Ferries
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Golden Star Ferries

The ferry company Golden Star Ferries has its base in the port of Rafina, which is the second busiest port of Attica that is also situated closest to the airport of Athens, Eleftherios Venizelos. With its large greek ferry, Superferry II, it serves daily trips from Rafina to the Cyclades islands of Andros, Tinos and Mykonos. With all modern facilities, Superferry II offers a comfortable and quick trip to travelers.

Discover more: General Information |  Photos |  Fleet live on map |  Fleet |  Reviews (30)

General Information

Golden Star Ferries Central Office

133 Filonos str

Post Code: 18536

E-mail: general@goldenstarferries.gr

Website: http://www.goldenstarferries.gr

View on map

ATHENS, PIRAEUS
FIRST CHOICE TRAVEL

Piraeus, 4, Astigos Str, Karaiskaki Square , Greece

Post Code: 18531

Phone: 0030 210 4179444

Fax: 0030 210 4173715

ATHENS, RAFINA
TOGIAS TRAVEL

Rafina, Port of Rafina (next to fish market), Greece

Post Code: 19009

Phone: 0030 22940 23150

Fax: 0030 22940 23350

ALONISSOS
ALONNISOS TRAVEL

Patitiri, Port of Alonissos, Greece

Post Code: 37005

Phone: 0030 24240 66000

Fax: 0030 24240 65511

AMORGOS, AEGIALI
NAFTILOS-EL. VEKRIS

Amorgos, Port of Aegiali, Greece

Post Code: 84008

Phone: 0030 22850 73032

Fax: 0030 22850 73231

AMORGOS, KATAPOLA
N. SYNODINOS

Katapola, Port of Katapola, Greece

Post Code: 84008

Phone: 0030 22850 71201

Fax: 0030 22850 71278

NAUTILOS-EL. VEKRIS

Katapola, Port of Katapola, Greece

Post Code: 84008

Phone: 0030 22850 71201

Fax: 0030 22850 71278

ANDROS
G. BATIS

Gavrio, Port of Gavrio, Greece

Post Code: 84500

Phone: 0030 22820 71489

Fax: 0030 22820 71165

CRETE, HERAKLIO
GOLDEN STAR FERRIES HERAKLION PORT KIOSK

Heraklion, On the right side of Heraklion port - opposite the ferry departure point, Greece

Post Code: 71202

Phone: 0030 2810 286833

Fax: 0030 2810 242226

MASK TRAVEL MARITIME AND SKY

Heraklion, 9, 25th Avgoustou str , GREECE

Post Code: 71202

Phone: 0030 2810 286833

Fax: 0030 2810 242226

CRETE, RETHYMNO
DANDOULAKIS TRAVEL

Rethymno, 3, Georgiou Papandreou, Greece

Post Code: 74100

Phone: 0030 28310 22555

Fax: 0030 28310 20865

DANDOULAKIS TRAVEL

Rethymno, 24, Kountouriotou Ave, Greece

Post Code: 74100

Phone: 0030 28310 29990

Fax: 0030 28310 20865

FOLEGANDROS
FOLEGANDROS TRAVEL

Folegandros, Folegandros, Greece

Post Code: 84011

Phone: 0030 22860 41273

Fax: 0030 22860 41149

IOS
IOS STAR TRAVEL

IOS, IOS PORT, GREECE

Post Code: 84001

Phone: 0030 22860 91252

Fax: 0030 22860 91067

KOUFONISSI
PRASINOU KATERINA

Koufonissi, Port of Koufonissi, Greece

Post Code: 84300

Phone: 0030 22850 71438

Fax: 0030 22850 74249

MILOS
SEA SUN SOPHIA TRAVEL

Milos, Adamas Milos, Greece - Oposite the Dock

Post Code: 84801

Phone: 0030 22870 21994

Fax: 0030 22870 22120

MYKONOS
SEA & SKY TRAVEL central office

Mykonos , Mykonos town, Greece

Post Code: 84600

Phone: 0030 22890 28240

Fax: 0030 22890 24582

SEA & SKY TRAVEL port kiosk

Mykonos, New port (Tourlos Port) at the quay, Greece

Post Code: 84600

Phone: 0030 22890 22853

Fax: 0030 22890 24582

NAXOS
NAXOS TOURS

Naxos, Protopapadaki str.- (waterfront), Chora, Greece

Post Code: 84300

Phone: 0030 22850 24000

Fax: 0030 22850 23951

PAROS
POLOS TOURS

Paros, Parikia, Greece

Post Code: 84400

Phone: 0030 22840 22092

Fax: 0030 22840 21983

SANTORINI (THIRA)
DAKOUTROS TRAVEL

Santorini, Fira, Greece

Post Code: 84700

Phone: 0030 22860 22958

Fax: 0030 22860 22686

DAKOUTROS TRAVEL PORT OFFICE

Santorini, Athinios port, Greece

Post Code: 84700

Phone: 0030 22860 23692

Fax: 0030 22860 22686

SIFNOS
XIDIS TRAVEL

Sifnos, APOLLONIA SIFNOS, Greece

Post Code: 84003

Phone: 0030 22840 31217

Fax: 0030 22840 31217

SKIATHOS
SKIATHOS O.E

Skiathos, Syntagmatarhou Riga & Papadiamanti, Greece

Post Code: 37002

Phone: 0030 24270 22209

Fax: 0030 24270 22750

SKOPELOS, PORT
NAFTIKO PRAKTORIO SKOPELOU

Skopelos, Quay of Skopelos, Greece

Post Code: 37003

Phone: 0030 24240 22767

Fax: 0030 24240 23608

SYROS
ANDRIAKON SHIP & TOUR

Syros, 10, Akti Str. Papagou, Greece

Post Code: 84100

Phone: 0030 22810 84444

Fax: 0030 22810 86523

VASSILIKOS

Syros, 10, Akti S. Papagou Str, Greece

Post Code: 84100

Phone: 0030 22810 84444

Fax: 0030 22810 86523

THESSALONIKI
FERRY TRAVELLER

Thessaloniki, Passenger terminal inside the port of Thessaloniki, Greece

Post Code: 54625

Phone: 0030 2310 500800

Fax: 0030 2310 542992

TINOS
MALLIARIS TRAVEL

Tinos, Pantanassis Square, Greece

Post Code: 84200

Phone: 0030 22830 24241

Fax: 0030 22830 24243

VOLOS
VIS TRAVEL

Volos, Antonopoulou 3, Greece

Post Code: 38221

Phone: 0030 24210 31059

Fax: 0030 24210 34835

Policy of the company

Cancellation Policy:

IMPORTANT COVID-19 NOTICE:
Altered cancellation policy of Golden Star ferries due to Covid-19 Pandemic.
Cancellation is not possible.
You can convert your tickets into Open date tickets / Credit Voucher to use until the 31st of December 2022.
In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.

Passengers Tickets Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
The fare does not include catering.
Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare. 
Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

Vehicle Transport Receipt Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The drivers are obligated to load and unload their vehicle.
The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
In case of loss of vehicle transport receipt, the fare is not refunded.
The vehicles passengers have to get out of them before their shipment aboard.
The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.



 

Videos

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  • Offices

    Golden Star Ferries Central Office

    133 Filonos str

    Post Code: 18536

    E-mail: general@goldenstarferries.gr

    Website: http://www.goldenstarferries.gr

    View on map

    ATHENS, PIRAEUS
    FIRST CHOICE TRAVEL

    Piraeus, 4, Astigos Str, Karaiskaki Square , Greece

    Post Code: 18531

    Phone: 0030 210 4179444

    Fax: 0030 210 4173715

    ATHENS, RAFINA
    TOGIAS TRAVEL

    Rafina, Port of Rafina (next to fish market), Greece

    Post Code: 19009

    Phone: 0030 22940 23150

    Fax: 0030 22940 23350

    ALONISSOS
    ALONNISOS TRAVEL

    Patitiri, Port of Alonissos, Greece

    Post Code: 37005

    Phone: 0030 24240 66000

    Fax: 0030 24240 65511

    AMORGOS, AEGIALI
    NAFTILOS-EL. VEKRIS

    Amorgos, Port of Aegiali, Greece

    Post Code: 84008

    Phone: 0030 22850 73032

    Fax: 0030 22850 73231

    AMORGOS, KATAPOLA
    N. SYNODINOS

    Katapola, Port of Katapola, Greece

    Post Code: 84008

    Phone: 0030 22850 71201

    Fax: 0030 22850 71278

    NAUTILOS-EL. VEKRIS

    Katapola, Port of Katapola, Greece

    Post Code: 84008

    Phone: 0030 22850 71201

    Fax: 0030 22850 71278

    ANDROS
    G. BATIS

    Gavrio, Port of Gavrio, Greece

    Post Code: 84500

    Phone: 0030 22820 71489

    Fax: 0030 22820 71165

    CRETE, HERAKLIO
    GOLDEN STAR FERRIES HERAKLION PORT KIOSK

    Heraklion, On the right side of Heraklion port - opposite the ferry departure point, Greece

    Post Code: 71202

    Phone: 0030 2810 286833

    Fax: 0030 2810 242226

    MASK TRAVEL MARITIME AND SKY

    Heraklion, 9, 25th Avgoustou str , GREECE

    Post Code: 71202

    Phone: 0030 2810 286833

    Fax: 0030 2810 242226

    CRETE, RETHYMNO
    DANDOULAKIS TRAVEL

    Rethymno, 3, Georgiou Papandreou, Greece

    Post Code: 74100

    Phone: 0030 28310 22555

    Fax: 0030 28310 20865

    DANDOULAKIS TRAVEL

    Rethymno, 24, Kountouriotou Ave, Greece

    Post Code: 74100

    Phone: 0030 28310 29990

    Fax: 0030 28310 20865

    FOLEGANDROS
    FOLEGANDROS TRAVEL

    Folegandros, Folegandros, Greece

    Post Code: 84011

    Phone: 0030 22860 41273

    Fax: 0030 22860 41149

    IOS
    IOS STAR TRAVEL

    IOS, IOS PORT, GREECE

    Post Code: 84001

    Phone: 0030 22860 91252

    Fax: 0030 22860 91067

    KOUFONISSI
    PRASINOU KATERINA

    Koufonissi, Port of Koufonissi, Greece

    Post Code: 84300

    Phone: 0030 22850 71438

    Fax: 0030 22850 74249

    MILOS
    SEA SUN SOPHIA TRAVEL

    Milos, Adamas Milos, Greece - Oposite the Dock

    Post Code: 84801

    Phone: 0030 22870 21994

    Fax: 0030 22870 22120

    MYKONOS
    SEA & SKY TRAVEL central office

    Mykonos , Mykonos town, Greece

    Post Code: 84600

    Phone: 0030 22890 28240

    Fax: 0030 22890 24582

    SEA & SKY TRAVEL port kiosk

    Mykonos, New port (Tourlos Port) at the quay, Greece

    Post Code: 84600

    Phone: 0030 22890 22853

    Fax: 0030 22890 24582

    NAXOS
    NAXOS TOURS

    Naxos, Protopapadaki str.- (waterfront), Chora, Greece

    Post Code: 84300

    Phone: 0030 22850 24000

    Fax: 0030 22850 23951

    PAROS
    POLOS TOURS

    Paros, Parikia, Greece

    Post Code: 84400

    Phone: 0030 22840 22092

    Fax: 0030 22840 21983

    SANTORINI (THIRA)
    DAKOUTROS TRAVEL

    Santorini, Fira, Greece

    Post Code: 84700

    Phone: 0030 22860 22958

    Fax: 0030 22860 22686

    DAKOUTROS TRAVEL PORT OFFICE

    Santorini, Athinios port, Greece

    Post Code: 84700

    Phone: 0030 22860 23692

    Fax: 0030 22860 22686

    SIFNOS
    XIDIS TRAVEL

    Sifnos, APOLLONIA SIFNOS, Greece

    Post Code: 84003

    Phone: 0030 22840 31217

    Fax: 0030 22840 31217

    SKIATHOS
    SKIATHOS O.E

    Skiathos, Syntagmatarhou Riga & Papadiamanti, Greece

    Post Code: 37002

    Phone: 0030 24270 22209

    Fax: 0030 24270 22750

    SKOPELOS, PORT
    NAFTIKO PRAKTORIO SKOPELOU

    Skopelos, Quay of Skopelos, Greece

    Post Code: 37003

    Phone: 0030 24240 22767

    Fax: 0030 24240 23608

    SYROS
    ANDRIAKON SHIP & TOUR

    Syros, 10, Akti Str. Papagou, Greece

    Post Code: 84100

    Phone: 0030 22810 84444

    Fax: 0030 22810 86523

    VASSILIKOS

    Syros, 10, Akti S. Papagou Str, Greece

    Post Code: 84100

    Phone: 0030 22810 84444

    Fax: 0030 22810 86523

    THESSALONIKI
    FERRY TRAVELLER

    Thessaloniki, Passenger terminal inside the port of Thessaloniki, Greece

    Post Code: 54625

    Phone: 0030 2310 500800

    Fax: 0030 2310 542992

    TINOS
    MALLIARIS TRAVEL

    Tinos, Pantanassis Square, Greece

    Post Code: 84200

    Phone: 0030 22830 24241

    Fax: 0030 22830 24243

    VOLOS
    VIS TRAVEL

    Volos, Antonopoulou 3, Greece

    Post Code: 38221

    Phone: 0030 24210 31059

    Fax: 0030 24210 34835

  • Policies

    Policy of the company

    Cancellation Policy:

    IMPORTANT COVID-19 NOTICE:
    Altered cancellation policy of Golden Star ferries due to Covid-19 Pandemic.
    Cancellation is not possible.
    You can convert your tickets into Open date tickets / Credit Voucher to use until the 31st of December 2022.
    In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.

    Passengers Tickets Conditions

    Approved by the Hellenic Ministry of Mercantile Marine
    The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
    The fare does not include catering.
    Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare. 
    Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
    The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
    In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
    Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
    The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
    It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
    The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
    The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
    If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
    The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

    Vehicle Transport Receipt Conditions

    Approved by the Hellenic Ministry of Mercantile Marine
    The drivers are obligated to load and unload their vehicle.
    The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
    The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
    In case of loss of vehicle transport receipt, the fare is not refunded.
    The vehicles passengers have to get out of them before their shipment aboard.
    The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
    The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.



Golden Star Ferries photos

Golden Star Ferries 1
Golden Star Ferries 2
Golden Star Ferries 3
Golden Star Ferries 4

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Golden Star Ferries reviews

Golden Star Ferries is rated 2.8 stars based on 30 users reviews.
WRITE A REVIEW

  • Excellent ferry service

    I will recommend to book Greece internal ferry with this company. Their service are reliable and Excellent.

  • Golden Star Ferries

    Highly impressed by both voyages with Golden Star Ferries i.e. Super Ferry 2 from Rafina to Paros and then Super Runner from Naxos to Rafina. 1) Boarding, directions and luggage storage excellent; 2) Maintenance and cleanliness of vessels excellent; 3) Allocation of seating (Super Runner) and travel comfort excellent; 4) Vessel organisation and safety systems excellent; 5) Scheduling of service excellent.

  • A bit anarchic

    [Translated from French]
    The trip went well despite the delay; In Tinos, however, the boat filled up and people took up any place and there were several altercations between people without much follow-up by the staff. The toilets were dirty and there was only one of them for women. On arrival, it was the hustle and no one controlled the people to tell them where to go for the exit.

  • Bad and Nauseating

    Seemed very disorganized. It was hours late. We almost missed our shuttle back to the hotel. It was supposed to be an express and it was not. And it was so nauseating and limited seating only towards the back of the ship. Was not a smooth ride and over an hr late to the destination.

  • Comfrot Depends on vessel

    My trip was from Crete, Heraklio > Santorini (Thira) and back with company: Golden Star Ferries / Vessel: Superferry. Way to Santorini was okay, no dalays, comfort vessel, very kind staff, TV and socket for phone change if you need it. On the way back there was 15 minutes delay and it was very cold at the boat. I really tried to find more or less warm place, but it was very cold due to very strong air conditioning equipment.

  • Too cold

    [Translated from French]
    Air conditioning too strong, we were refrigerated.
    Number of seats not respected.

  • Late

    [Translated from French]
    Delay of 2.5h. Arrival in Athens at 2 o'clock in the morning.

  • Deplorable

    [Translated from French]
    Very good until the payment but then the disaster! Arrival in Athens, no ferry planned while I receive a few minutes before a text message to invite me to enjoy my trip!
    Required to take taxis for another port, another boat with extra charges !!!
    Thank you for proposing me a solution for compensation as soon as possible !!!!

  • Very unhappy

    [Translated from French]
    I am very shocked about what happened for my return from vacation! Ferry canceled, they warn you at the last moment, I had to take the next ferry, which made me miss my plane! Without speaking that nobody helps you, not even the agency! By the way it was necessary to buy a very expensive ticket of plane to return and spend 24 hours later in the airport. I would like to be reimbursed for this ticket, it would be a minimum!

  • Disappointment

    We where informed that the ferry from Amorgos to Mykonos had mechanical problems and that's why our transport was totally canceled only a week before. This change costed us a last minute reservation in mykonos and a lost day of prepaid accommodation and car in amorgos. The company didn't have any intention of refunding us for anything, even for the cancelled ferry route we had to make a request in our respective travel agency. I wouldn't trust them again, more trouble than convenience. They have, maybe, the highest ferry prices in Greece for a very medium service.

  • Golden star ferries

    Golden star ferries were very efficient. Easy to book. Very fast getting people on and off the ferry. On the ferry the food prices were reasonable.

  • Terrible

    Me and my friends booked ferries from Rafina to Tinos and then back. The first one left the port one hour later than it supposed to. It was annoying but acceptable as we didnt need to be in a rush. But the second one from Tinos to Rafina came 2 HOURS later and I missed my flight from Athens home. Of course I didnt hear any excuses, only thing I ve heard was : "It is normal in Greece". No guys, it is not normal, people should trust your service when planning holidays. THIS would be normal.

  • Superb

    Very efficient transport: boarding and unboarding is quick. Staff is friendly.

  • Golden Star Express

    [Translated from French]
    Everything is fine except that the ferrying from Tinos to Mykonos instead of Rafina departed at about the same time. Which is confusing. So I had to buy a plane ticket from Mykonos when I had to leave Athens.
    It would be best to specify the destination before boarding rather than once the ferries leave the ship and it is too late to turn around.

  • Golden Star is not good

    I was pleased with 2/3 of my ferry rides. The ferry I took from Rafina to Mykonos was with Golden Star Ferries. I was very unhappy with this ferry. It did not allow passengers to be outside on the deck of the boat. It felt like an airplane with seats squished together, and the snacks aboard were expensive. The other two ferry companies (Sea Jets and Blue Star Ferries) used were delightful.

  • Over 1.5 hours delay

    Don't book with Golden ferries. They are every day delayed. This is the information that we got from a restaurant at the port. Really bad service!

  • Lack of Service

    [Translated from French]
    We were distressed because there was no service in First Class. Why not give access to the internet for free and the bar on any of the boats, I couldn't get a glass of white or red wine because there was only beer, and you have to go to the bar to be serviced because no one comes to the tables. Then the food remains to be desired, there is nothing to eat, why have a menu if you do not have anything that is available? It was very hot on board no air conditioning was on, except the last boat because it was full. The staff is kind. From our experience "First class" wasn't first at all!

  • Wrong time of the boat and no rufund of airplane ticket

    They sell me a ticket with the wrong time of the boat, I lost the boat and they are not refounding me in the full amount that I`ve spent in the airplane ticket.

  • Roundtrip Rafina-Naxos-Koufonisi-Paros-Rafina

    Excellent and punctual service. Recommendable.

  • 2 hours out of schedule on a declared 3:15 run

    We took a Golden Ferry II from Santorini to Heraklion. The voyage should take 3:15. Actually, it took 4:25. Nobody announced any information about it. Instead of 10:20 pm we arrived at 00:20 pm. They should provide a real-time to let people plan their journey. But who cares?! I would not recommend this company at all.

  • Golden star Ferry

    To our amazement, we loved the ferry line and were so surprised when we saw an escalator to take us up to the above deck!!!

  • Cancelled ferries

    We booked using this site and no fault of their own twice our ferries were cancelled. Once we had to pay for a more expensive boat at the port and once they change us to a later ferry on a much older boat that rocked the whole time and took double the time to get to our destination. I understand that this is not the booking companies fault but no communication from the ferry companies were given to us until we arrived at the port where we had to join long lines in the hot heat to find a solution. Very stressful and unpleasant on vacation.

  • Cyclades 2018

    Very good services

  • Magnificent ferries

    [Translated from Russian]
    Very nice and comfortable ferries! I enjoyed traveling with them, they have it all!
    [Original text]
    Очень красивый и комфортабельный паром! я получила удовольствие побывав на нем, есть все!

  • Everything was ok, but what a cold !!!!

    Overall, everything worked, but it would be nice if the temperature wasn't that low in every room of the ship.

  • Bad business, bad safety

    Traveling for Mykonos to Rafina with 2 stops on the way, in the last one the ferry delayed 2 hours due to overbooking car spaces. Some people for absolutely no reason got left outside, others lost their planes, everyone got delayed. They even had the audacity to put the blame on the drivers and parking assistants for "missmanaging the available space". People lost it as soon as they heard that since most locals that take this Sunday trip often said that this happens almost every time. I higly advise against this company if another alternative is available.

  • Unfriendly staff

    Extremely unfriendly staff who repeatedly asked me in a rude way to leave areas of the ferry that were freely accessible and not marked as a special area. When I just wanted to take a quick look at the map of the café, I was instructed in a degrading way to leave the "Business Class area" immediately, without the info where I might get something to drink. Nice, courteous approach looks different. In addition, noisy construction work while traveling. Next time another ferry company.

  • Cancelled Ferry = Missed Plane Flight

    We had a ferry trip from Mykonos to Athens that was scheduled the night before out flight back to USA. We downloaded our boarding passes, went to the port but the Ferry wasn't there! We ended up missing our flights home and had to buy new tickets for the following day $1000 each ($3000 total) We were told that Golden Star Ferries would reimburse us since we weren't notified in advance of the cancellation but they will not respond to any emails or letters from my lawyer. My last ditch effort is to leave a bad review in hopes that someone in power gets in contact with me...

    Answer by Ferriesingreece
    We are really sorry about the inconvenience caused to you by this ferry trip cancellation by Golden Star Ferries. Kindly note that in case of canceled itinerary as in accordance with our terms and conditions that you accepted before proceeding to this booking the refund amount you are entitled to is the total ticket rate. This has already been refunded to you with the replacement tickets you received at Sea and Sky travel in Mykonos as Golden Star ferries has informed us.

    Below are the according terms and conditions of Ferriesingreece.com that you accepted:
    "In case of a canceled itinerary, our company is not responsible for any further refund apart from the ferry ticket rate."
    And here are the general ferry ticket conditions in Greece that you also accepted:
    PASSENGERS TICKET CONDITIONS APPROVED BY THE HELLENIC MINISTRY OF MERCANTILE MARINE
    IF FOR ANY REASON THE TRAVEL IS CANCELLED DUE TO THE SHIPS RESPONSIBILITY, THE FARE IS REFUNDED WITHOUT ANY FURTHER OBLIGATION OF THE SHIPPING COMPANY TOWARDS THE PASSENGER.

    Golden Star ferries informed us also that on the 27th of August they informed all the passengers affected by this cancellation via sms. As per the check proceeded, this number unfortunately was wrong so this is obviously the reason that you did not receive the notification. The mobile number that you had provided when making the booking is the one that the ferry company has access to via the central booking system. You can check the mobile number you provided on your booking confirmation email.

    Always at your disposal.

  • I traveled with the SupperRunner to Ios and back and I was pleased with the accommodations and the staff but the trip was about 1 1/2 to 2 hours longer with no real reason like weather or other delays and that can be a problem especially when you arrive really late (11pm) in Rafina and have to drive to Athens (Chalandri) to meet with the AirBnb apartment owners to get the keys and find something to eat. Other than that my experience was good and I will definitely book my island travels with them again.

  • The ferry is a comfortable and cheap way to travel over Greece. Thumbs up, carry on, guys!

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