Golden Star Ferries
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Golden Star Ferries

The ferry company Golden Star Ferries has its base in the port of Rafina, which is the second busiest port of Attica that is also situated closest to the airport of Athens, Eleftherios Venizelos. With its large greek ferry, Superferry II, it serves daily trips from Rafina to the Cyclades islands of Andros, Tinos and Mykonos. With all modern facilities, Superferry II offers a comfortable and quick trip to travelers.

Discover more: General Information |  Photos |  Fleet live on map |  Fleet |  Reviews (11)

General Information

Golden Star Ferries Central Office

133 Filonos str

Post Code: 18536

E-mail: general@goldenstarferries.gr

Website: http://www.goldenstarferries.gr

View on map

ATHENS, PIRAEUS
BLUE STAR FERRIES PIRAEUS PORT OFFICE 1

Piraeus, Inside Gate E7 of Piraeus port, Greece

Post Code: 18545

Phone: 0030 210 4222440

Fax: 0030 210 4176973

GELASAKIS SHIPPING & TRAVEL CENTER

Piraeus, 6, Areistidou Str., Greece

Post Code: 18545

Phone: 0030 210 4222440

Fax: 0030 210 4176973

ATHENS, RAFINA
TOGIAS TRAVEL

Rafina, Port of Rafina (next to fish market), Greece

Post Code: 19009

Phone: 0030 22940 23150

Fax: 0030 22940 23350

ALONISSOS
ALONNISOS TRAVEL

Patitiri, Port of Alonissos, Greece

Post Code: 37005

Phone: 0030 24240 66000

Fax: 0030 24240 65511

ANDROS
G. BATIS

Gavrio, Port of Gavrio, Greece

Post Code: 84500

Phone: 0030 22820 71489

Fax: 0030 22820 71165

CRETE, HERAKLIO
GOLDEN STAR FERRIES HERAKLION PORT KIOSK

Heraklion, On the right side of Heraklion port - opposite the ferry departure point, Greece

Post Code: 71202

Phone: 0030 2810 286833

Fax: 0030 2810 242226

MASK TRAVEL MARITIME AND SKY

Heraklion, 9, 25th Avgoustou str , GREECE

Post Code: 71202

Phone: 0030 2810 286833

Fax: 0030 2810 242226

IOS
IOS STAR TRAVEL

IOS, IOS PORT, GREECE

Post Code: 84001

Phone: 0030 22860 91252

Fax: 0030 22860 91067

MYKONOS
SEA & SKY TRAVEL port kiosk 1

Mykonos, Old Port of Mykonos, Greece

Post Code: 84600

Phone: 0030 22890 28240

Fax: 0030 22890 24582

SEA & SKY TRAVEL port kiosk 2

Mykonos, New port (Tourlos Port), Greece

Post Code: 84600

Phone: 0030 22890 22853

Fax: 0030 22890 24582

NAXOS
NAXOS TOURS

Naxos, Naxos Port, Greece

Post Code: 84300

Phone: 0030 22850 22095

Fax: 0030 22850 23951

PAROS
KONTOSTAVLOS TRAVEL

Paros, Parikia, Greece

Post Code: 84400

Phone: 0030 22840 21869

Fax: 0030 22840 22544

SANTORINI (THIRA)
DAKOUTROS TRAVEL

Santorini, Fira, Greece

Post Code: 84700

Phone: 0030 22860 22958

Fax: 0030 22860 22686

DAKOUTROS TRAVEL PORT OFFICE

Santorini, Athinios port, Greece

Post Code: 84700

Phone: 0030 22860 23692

Fax: 0030 22860 22686

SKIATHOS
SKIATHOS O.E

Skiathos, Syntagmatarhou Riga & Papadiamanti, Greece

Post Code: 37002

Phone: 0030 24270 22209

Fax: 0030 24270 22750

SKOPELOS, PORT
NAFTIKO PRAKTORIO SKOPELOU

Skopelos, Quay of Skopelos, Greece

Post Code: 37003

Phone: 0030 24240 22767

Fax: 0030 24240 23608

THESSALONIKI
FERRY TRAVELLER

Thessaloniki, Passenger terminal inside the port of Thessaloniki, Greece

Post Code: 54625

Phone: 0030 2310 500800

Fax: 0030 2310 542992

TINOS
MALLIARIS TRAVEL

Tinos, Pantanassis Square, Greece

Post Code: 84200

Phone: 0030 22830 24241

Fax: 0030 22830 24243

VOLOS
VIS TRAVEL

Volos, Antonopoulou 3, Greece

Post Code: 38221

Phone: 0030 24210 31059

Fax: 0030 24210 34835

Policy of the company

Passengers Tickets Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
The fare does not include catering.
Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare. 
Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

Vehicle Transport Receipt Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The drivers are obligated to load and unload their vehicle.
The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
In case of loss of vehicle transport receipt, the fare is not refunded.
The vehicles passengers have to get out of them before their shipment aboard.
The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.

Cancellation policy

If the cancellation is made for August Easter break and Holy Spirit break, the following terms apply:
- 14 days before the departure, the tickets are fully refunded or turned to open-date tickets or they are changed to another day.
- From 14 days up to 12 hours before departure: 50% refund or change to open date ticket.
- From 12 hours before departure to upon departure time: the tickets can not be cancelled or turned to open date tickets.
- After the departure of the ship, the tickets can not be refunded or turned to open date tickets.

During Low Season (all the other dates, except the high-season dates), the following terms apply:

 - From 14 days to 6 days before departure: the tickets are 75% refunded or alternatively they are turned to open date tickets.
 - From 6 days up to 12 hours before departure: 50% refund or change to open date ticket.
 - From 12 hours before departure to upon departure time: the tickets can not be cancelled or turned to open date tickets.
 * After the ferry departure, the tickets can not be cancelled or turned to open date tickets.

 

Videos

View our selection of videos of Golden Star Ferries, presenting interior and exterior views of the fleet of Golden Star Ferries.

  • Offices

    Golden Star Ferries Central Office

    133 Filonos str

    Post Code: 18536

    E-mail: general@goldenstarferries.gr

    Website: http://www.goldenstarferries.gr

    View on map

    ATHENS, PIRAEUS
    BLUE STAR FERRIES PIRAEUS PORT OFFICE 1

    Piraeus, Inside Gate E7 of Piraeus port, Greece

    Post Code: 18545

    Phone: 0030 210 4222440

    Fax: 0030 210 4176973

    GELASAKIS SHIPPING & TRAVEL CENTER

    Piraeus, 6, Areistidou Str., Greece

    Post Code: 18545

    Phone: 0030 210 4222440

    Fax: 0030 210 4176973

    ATHENS, RAFINA
    TOGIAS TRAVEL

    Rafina, Port of Rafina (next to fish market), Greece

    Post Code: 19009

    Phone: 0030 22940 23150

    Fax: 0030 22940 23350

    ALONISSOS
    ALONNISOS TRAVEL

    Patitiri, Port of Alonissos, Greece

    Post Code: 37005

    Phone: 0030 24240 66000

    Fax: 0030 24240 65511

    ANDROS
    G. BATIS

    Gavrio, Port of Gavrio, Greece

    Post Code: 84500

    Phone: 0030 22820 71489

    Fax: 0030 22820 71165

    CRETE, HERAKLIO
    GOLDEN STAR FERRIES HERAKLION PORT KIOSK

    Heraklion, On the right side of Heraklion port - opposite the ferry departure point, Greece

    Post Code: 71202

    Phone: 0030 2810 286833

    Fax: 0030 2810 242226

    MASK TRAVEL MARITIME AND SKY

    Heraklion, 9, 25th Avgoustou str , GREECE

    Post Code: 71202

    Phone: 0030 2810 286833

    Fax: 0030 2810 242226

    IOS
    IOS STAR TRAVEL

    IOS, IOS PORT, GREECE

    Post Code: 84001

    Phone: 0030 22860 91252

    Fax: 0030 22860 91067

    MYKONOS
    SEA & SKY TRAVEL port kiosk 1

    Mykonos, Old Port of Mykonos, Greece

    Post Code: 84600

    Phone: 0030 22890 28240

    Fax: 0030 22890 24582

    SEA & SKY TRAVEL port kiosk 2

    Mykonos, New port (Tourlos Port), Greece

    Post Code: 84600

    Phone: 0030 22890 22853

    Fax: 0030 22890 24582

    NAXOS
    NAXOS TOURS

    Naxos, Naxos Port, Greece

    Post Code: 84300

    Phone: 0030 22850 22095

    Fax: 0030 22850 23951

    PAROS
    KONTOSTAVLOS TRAVEL

    Paros, Parikia, Greece

    Post Code: 84400

    Phone: 0030 22840 21869

    Fax: 0030 22840 22544

    SANTORINI (THIRA)
    DAKOUTROS TRAVEL

    Santorini, Fira, Greece

    Post Code: 84700

    Phone: 0030 22860 22958

    Fax: 0030 22860 22686

    DAKOUTROS TRAVEL PORT OFFICE

    Santorini, Athinios port, Greece

    Post Code: 84700

    Phone: 0030 22860 23692

    Fax: 0030 22860 22686

    SKIATHOS
    SKIATHOS O.E

    Skiathos, Syntagmatarhou Riga & Papadiamanti, Greece

    Post Code: 37002

    Phone: 0030 24270 22209

    Fax: 0030 24270 22750

    SKOPELOS, PORT
    NAFTIKO PRAKTORIO SKOPELOU

    Skopelos, Quay of Skopelos, Greece

    Post Code: 37003

    Phone: 0030 24240 22767

    Fax: 0030 24240 23608

    THESSALONIKI
    FERRY TRAVELLER

    Thessaloniki, Passenger terminal inside the port of Thessaloniki, Greece

    Post Code: 54625

    Phone: 0030 2310 500800

    Fax: 0030 2310 542992

    TINOS
    MALLIARIS TRAVEL

    Tinos, Pantanassis Square, Greece

    Post Code: 84200

    Phone: 0030 22830 24241

    Fax: 0030 22830 24243

    VOLOS
    VIS TRAVEL

    Volos, Antonopoulou 3, Greece

    Post Code: 38221

    Phone: 0030 24210 31059

    Fax: 0030 24210 34835

  • Policies

    Policy of the company

    Passengers Tickets Conditions

    Approved by the Hellenic Ministry of Mercantile Marine
    The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
    The fare does not include catering.
    Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare. 
    Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
    The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
    In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
    Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
    The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
    It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
    The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
    The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
    If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
    The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

    Vehicle Transport Receipt Conditions

    Approved by the Hellenic Ministry of Mercantile Marine
    The drivers are obligated to load and unload their vehicle.
    The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
    The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
    In case of loss of vehicle transport receipt, the fare is not refunded.
    The vehicles passengers have to get out of them before their shipment aboard.
    The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
    The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.

    Cancellation policy

    If the cancellation is made for August Easter break and Holy Spirit break, the following terms apply:
    - 14 days before the departure, the tickets are fully refunded or turned to open-date tickets or they are changed to another day.
    - From 14 days up to 12 hours before departure: 50% refund or change to open date ticket.
    - From 12 hours before departure to upon departure time: the tickets can not be cancelled or turned to open date tickets.
    - After the departure of the ship, the tickets can not be refunded or turned to open date tickets.

    During Low Season (all the other dates, except the high-season dates), the following terms apply:

     - From 14 days to 6 days before departure: the tickets are 75% refunded or alternatively they are turned to open date tickets.
     - From 6 days up to 12 hours before departure: 50% refund or change to open date ticket.
     - From 12 hours before departure to upon departure time: the tickets can not be cancelled or turned to open date tickets.
     * After the ferry departure, the tickets can not be cancelled or turned to open date tickets.

Golden Star Ferries photos

Vessels live on map

Golden Star Ferries Fleet

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Golden Star Ferries reviews

Golden Star Ferries is rated 3.1 stars based on 11 users reviews.
  • 2 hours out of schedule on a declared 3:15 run

    We took a Golden Ferry II from Santorini to Heraklion. The voyage should take 3:15. Actually, it took 4:25. Nobody announced any information about it. Instead of 10:20 pm we arrived at 00:20 pm. They should provide a real-time to let people plan their journey. But who cares?! I would not recommend this company at all.

  • Golden star Ferry

    To our amazement, we loved the ferry line and were so surprised when we saw an escalator to take us up to the above deck!!!

  • Cancelled ferries

    We booked using this site and no fault of their own twice our ferries were cancelled. Once we had to pay for a more expensive boat at the port and once they change us to a later ferry on a much older boat that rocked the whole time and took double the time to get to our destination. I understand that this is not the booking companies fault but no communication from the ferry companies were given to us until we arrived at the port where we had to join long lines in the hot heat to find a solution. Very stressful and unpleasant on vacation.

  • Cyclades 2018

    Very good services

  • Magnificent ferries

    [Translated from Russian]
    Very nice and comfortable ferries! I enjoyed traveling with them, they have it all!
    [Original text]
    Очень красивый и комфортабельный паром! я получила удовольствие побывав на нем, есть все!

  • Everything was ok, but what a cold !!!!

    Overall, everything worked, but it would be nice if the temperature wasn't that low in every room of the ship.

  • Bad business, bad safety

    Traveling for Mykonos to Rafina with 2 stops on the way, in the last one the ferry delayed 2 hours due to overbooking car spaces. Some people for absolutely no reason got left outside, others lost their planes, everyone got delayed. They even had the audacity to put the blame on the drivers and parking assistants for "missmanaging the available space". People lost it as soon as they heard that since most locals that take this Sunday trip often said that this happens almost every time. I higly advise against this company if another alternative is available.

  • Unfriendly staff

    Extremely unfriendly staff who repeatedly asked me in a rude way to leave areas of the ferry that were freely accessible and not marked as a special area. When I just wanted to take a quick look at the map of the café, I was instructed in a degrading way to leave the "Business Class area" immediately, without the info where I might get something to drink. Nice, courteous approach looks different. In addition, noisy construction work while traveling. Next time another ferry company.

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CUSTOMER SUPPORT

INFORMATION

Customer Support

Call us

+30 211 85 03 006 Available from 09:00 to 19:00

Frequently Asked Questions (FAQ)

Find all the necessary info regarding our engine's function, as well as our policies on cancellations and amendments.  View

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