Sea Speed Ferries
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Sea Speed Ferries

Sea Speed ferries is a new company within the Greek shipping industry, established in 2018. The company's aim is to offer safe and fast trips between the mainland port of Piraeus and the islands of Milos, Santorini and Rethymno in Crete. Sea Speed ferries keep these connections available throughout the year in order to satisfy the local inhabitants but also in order to enhance and prolong its touristic period.
Its fleet consists of one vessel, named Olympus.

Discover more: General Information |  Fleet |  Reviews

General Information

Sea Speed Ferries Central Office

Filonos 91

Post Code: 18535

E-mail: 0030 210 4100301

Website: www.seaspeedferries.gr

ATHENS, PIRAEUS
SEA SPEED FERRIES PORT KIOSK

Piraeus, Inside Gate E4 of Piraeus port, Greece

Post Code: 185 45

Phone: 0030 210 4100301

CRETE, RETHYMNO
DANDOULAKIS TRAVEL

Rethymno, 24, Kountouriotou Ave, Greece

Post Code: 74100

Phone: 0030 28310 29990

Fax: 0030 28310 20865

DANDOULAKIS TRAVEL

Rethymno, 3, Georgiou Papandreou, Greece

Post Code: 74100

Phone: 0030 28310 22555

Fax: 0030 28310 20865

MILOS
SEA SUN SOPHIA TRAVEL

Milos, Adamas Milos, Greece - Oposite the Dock

Post Code: 84801

Phone: 0030 22870 21994

Fax: 0030 22870 22120

SANTORINI (THIRA)
NOMICOS TRAVEL

Santorini, Fira (Opposite the post office), Greece

Post Code: 84700

Phone: 0030 22860 22660

Fax: 0030 22860 23666

NOMICOS TRAVEL PORT KIOSK

Santorini, Athinios port, Greece

Post Code: 84700

Phone: 0030 22860 25010

Fax: 0030 22860 23666

THESSALONIKI
FERRY TRAVELLER

Thessaloniki, Passenger terminal inside the port of Thessaloniki, Greece

Post Code: 54625

Phone: 0030 2310 500800

Fax: 0030 2310 542992

Policy of the company

Cancellation Policy:

If the cancellation is made during High Season: (10-26/04/2020, 04-12/06/2020, 12/06/2020 – 20/09/2020) the following applies:
Up to 10 days before the departure, the tickets can be cancelled with a 100% refund or changed to open date tickets so that they can be changed to a different date or different itinerary.
From 10 days until 4 hours before the departure time, the tickets can be cancelled with a 50% refund or changed to open date tickets so that they can be changed to a different date or different itinerary.
From 4 hours before and up until the departure time, the tickets can be cancelled with a 50% refund to the customer. At this point they cannot be changed to open date tickets or to tickets of another date.
After the departure the tickets cannot be cancelled or converted to open date tickets or to another date.
Tickets that have been converted to open date tickets can only be cancelled with 50% cancellation fees.

 
If the cancellation is made during Low Season the following applies:
Up to 3 days before the departure, the tickets can be cancelled with a 100% refund or changed to open date tickets so that they can be changed to a different date or different itinerary.
From 3 days until 1 hour before the departure time, the tickets can be cancelled with a 50% refund or changed to open date tickets so that they can be changed to a different date or different itinerary.
Less than 1 hour before the departure, the tickets can only be cancelled, with a 50% refund.
After the departure the tickets cannot be cancelled or converted to open date tickets or to another date.
Tickets that have been converted to open date tickets can only be cancelled with 50% cancellation fees.


Cancellation Policy for bookings made until the 01/08/2020:

IMPORTANT COVID-19 NOTICE:
Altered cancellation policy of Seaspeed ferries due to Covid-19 Pandemic.
Cancellation is not possible.
You can convert your tickets into Open Date Tickets / Credit Voucher to use within 18 months from the date of your initial trip, on any route of the ferry company.
In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.

Passengers Tickets Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
The fare does not include catering.
Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

Vehicle Transport Receipt Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The drivers are obligated to load and unload their vehicle.
The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
In case of loss of vehicle transport receipt, the fare is not refunded.
The vehicles passengers have to get out of them before their shipment aboard.
The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.

 

Videos

View our selection of videos of Sea Speed Ferries, presenting interior and exterior views of the fleet of Sea Speed Ferries.

  • Offices

    Sea Speed Ferries Central Office

    Filonos 91

    Post Code: 18535

    E-mail: 0030 210 4100301

    Website: www.seaspeedferries.gr

    ATHENS, PIRAEUS
    SEA SPEED FERRIES PORT KIOSK

    Piraeus, Inside Gate E4 of Piraeus port, Greece

    Post Code: 185 45

    Phone: 0030 210 4100301

    CRETE, RETHYMNO
    DANDOULAKIS TRAVEL

    Rethymno, 24, Kountouriotou Ave, Greece

    Post Code: 74100

    Phone: 0030 28310 29990

    Fax: 0030 28310 20865

    DANDOULAKIS TRAVEL

    Rethymno, 3, Georgiou Papandreou, Greece

    Post Code: 74100

    Phone: 0030 28310 22555

    Fax: 0030 28310 20865

    MILOS
    SEA SUN SOPHIA TRAVEL

    Milos, Adamas Milos, Greece - Oposite the Dock

    Post Code: 84801

    Phone: 0030 22870 21994

    Fax: 0030 22870 22120

    SANTORINI (THIRA)
    NOMICOS TRAVEL

    Santorini, Fira (Opposite the post office), Greece

    Post Code: 84700

    Phone: 0030 22860 22660

    Fax: 0030 22860 23666

    NOMICOS TRAVEL PORT KIOSK

    Santorini, Athinios port, Greece

    Post Code: 84700

    Phone: 0030 22860 25010

    Fax: 0030 22860 23666

    THESSALONIKI
    FERRY TRAVELLER

    Thessaloniki, Passenger terminal inside the port of Thessaloniki, Greece

    Post Code: 54625

    Phone: 0030 2310 500800

    Fax: 0030 2310 542992

  • Policies

    Policy of the company

    Cancellation Policy:

    If the cancellation is made during High Season: (10-26/04/2020, 04-12/06/2020, 12/06/2020 – 20/09/2020) the following applies:
    Up to 10 days before the departure, the tickets can be cancelled with a 100% refund or changed to open date tickets so that they can be changed to a different date or different itinerary.
    From 10 days until 4 hours before the departure time, the tickets can be cancelled with a 50% refund or changed to open date tickets so that they can be changed to a different date or different itinerary.
    From 4 hours before and up until the departure time, the tickets can be cancelled with a 50% refund to the customer. At this point they cannot be changed to open date tickets or to tickets of another date.
    After the departure the tickets cannot be cancelled or converted to open date tickets or to another date.
    Tickets that have been converted to open date tickets can only be cancelled with 50% cancellation fees.

     
    If the cancellation is made during Low Season the following applies:
    Up to 3 days before the departure, the tickets can be cancelled with a 100% refund or changed to open date tickets so that they can be changed to a different date or different itinerary.
    From 3 days until 1 hour before the departure time, the tickets can be cancelled with a 50% refund or changed to open date tickets so that they can be changed to a different date or different itinerary.
    Less than 1 hour before the departure, the tickets can only be cancelled, with a 50% refund.
    After the departure the tickets cannot be cancelled or converted to open date tickets or to another date.
    Tickets that have been converted to open date tickets can only be cancelled with 50% cancellation fees.


    Cancellation Policy for bookings made until the 01/08/2020:

    IMPORTANT COVID-19 NOTICE:
    Altered cancellation policy of Seaspeed ferries due to Covid-19 Pandemic.
    Cancellation is not possible.
    You can convert your tickets into Open Date Tickets / Credit Voucher to use within 18 months from the date of your initial trip, on any route of the ferry company.
    In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.

    Passengers Tickets Conditions

    Approved by the Hellenic Ministry of Mercantile Marine
    The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
    The fare does not include catering.
    Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
    Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
    The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
    In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
    Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
    The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
    It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
    The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
    The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
    If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
    The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

    Vehicle Transport Receipt Conditions

    Approved by the Hellenic Ministry of Mercantile Marine
    The drivers are obligated to load and unload their vehicle.
    The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
    The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
    In case of loss of vehicle transport receipt, the fare is not refunded.
    The vehicles passengers have to get out of them before their shipment aboard.
    The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
    The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.

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    CUSTOMER SUPPORT

    INFORMATION

    Customer Support

    Call us

    +30 211 85 03 006 Available from 09:00 to 17:00

    Frequently Asked Questions (FAQ)

    Find all the necessary info regarding our engine's function, as well as our policies on cancellations and amendments.  View

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