Table of Contents: General Information | Fleet | Reviews (12)
txt_textGeneral Information
K/x Anek-superfast Central Office
123-125 Syngrou Avenue & 3, Torva Street
Post Code: 117 45
Fax: +30 210 8919829
E-mail: reservations.heraklion@anek-superfast.com
Website: https://www.superfast.com
ATHENS, PIRAEUS
ANEK PIRAEUS CENTRAL AGENCY
Piraeus, 24 Akti Kondili Str., Greece
Post Code: 18545
Phone: 0030 210 4197510
Fax: 0030 210 4114101
ANEK PIRAEUS PORT KIOSK
Piraeus, Inside Gate E3 of Piraeus port, Greece
Phone: 0030 210 4197510
Fax: 0030 210 4114101
ATHENS, RAFINA
TOGIAS TRAVEL
Rafina, Port of Rafina (next to fish market), Greece
Post Code: 19009
Phone: 0030 22940 23150
Fax: 0030 22940 23350
ATHENS, LAVRIO
VASILIS PATSAVOURAS
Lavrio, New Port 19, Greece
Post Code: 19500
Phone: 0030 2292069380
Fax: 0030 2292060320
AMORGOS, AEGIALI
NAFTILOS-EL. VEKRIS
Amorgos, Port of Aegiali, Greece
Post Code: 84008
Phone: 0030 22850 73032
Fax: 0030 22850 73231
AMORGOS, KATAPOLA
N. SYNODINOS
Katapola, Port of Katapola, Greece
Post Code: 84008
Phone: 0030 22850 71201
Fax: 0030 22850 71278
THEOLOGITOU ZOI
Katapola, Katapola, Amorgos , Greece
Post Code: 84008
Phone: 0030 22850 71256
Fax: 0030 22850 74119
ANDROS
ANNA STYLIANOU-PORTO ANDROS
Andros, Gavrio, Greece
Post Code: 84500
Phone: 0030 22820 71542
Fax: 0030 22820 29277
CHALKI
CHALKI TOURS
Chalki, Chalki, Greece
Post Code: 85110
Phone: 0030 22460 45281
Fax: 0030 22460 45219
CHIOS, PORT
SUNRISE TOURS
Chios, 28 Kanari Str., Greece
Post Code: 82100
Phone: 0030 22710 41390
Fax: 0030 22710 41391
TRIAINA SHIPPING AGENCIES
Chios, 10 Neorion Str., Greece
Post Code: 82100
Phone: 0030 22710 29292
Fax: 0030 22710 22810
CORFU
MANCAN TRAVEL
Corfu, 6, Ethn. Antistaseos Str., New Port, Greece
Post Code: 49100
Phone: 0030 26610 24503-4
Fax: 0030 26610 36935
SUPERFAST FERRIES-CORFU
Corfu, 22, Ethnikis Antistasseos str, Greece
Post Code: 49 100
Phone: 0030 26610 81222
Fax: 30 26610 26426
CRETE, CHANIA
ANEK CHANIA CENTRAL AGENCY
Chania, Sof. Venizelos square, Greece
Post Code: 73134
Phone: 0030 28210 27500
Fax: 0030 28210 27505
ANEK SOUDA AGENCY
Souda-Chania, Souda Square, Greece
Post Code: 73134
Phone: 0030 28210 80050
Fax: 0030 28210 80051
CRETE, HERAKLIO
ANEK HERAKLION CENTRAL AGENCY
Heraklio, 11 Dimokratias Ave., Greece
Post Code: 71306
Phone: 0030 281022 2481-2
Fax: 0030 2810 346379
ANEK HERAKLION PORT KIOSK
Heraklio, Inside the Passengers Hall on Heraklion port, Greece
Post Code: 71306
Phone: 0030 281022 2481-2
Fax: 0030 2810 346379
CRETE, SITIA
SITIAN HOLIDAYS
Sitia, 83 V. Kornarou Str., Greece
Post Code: 72300
Phone: 0030 28430 28555
Fax: 0030 28430 22492
SITIAN HOLIDAYS - Port Kiosk
Sitia, On the port of Sitia, Greece
Post Code: 72300
Phone: 0030 28430 28555
Fax: 0030 28430 22492
DONOUSSA
SIGALAS TRAVEL
Donoussa, Port of Donoussa, Greece
Post Code: 84300
Phone: 0030 22850 51570
Fax: 0030 22850 51607
FOLEGANDROS
DIAPLOUS TRAVEL
Folegandros, Punta Square, Folegandros, Greece
Post Code: 84011
Phone: 0030 22860 41158
Fax: 0030 22860 41159
IGOUMENITSA
SUPERFAST FERRIES- IGOUMENITSA port office
Igoumenitsa, Inside Terminal Station, New Port Egnatia, Greece
Post Code: 46100
Phone: 0030 26650 28150
Fax: 0030 26650 28156
IOS
IOS STAR TRAVEL
IOS, IOS PORT, GREECE
Post Code: 84001
Phone: 0030 22860 91252
Fax: 0030 22860 91067
IRAKLIA
GAVALAS EVANGELOS
Iraklia, Port of Iraklia, Greece
Post Code: 84300
Phone: 0030 22850 71539
Fax: 0030 22850 71561
KALYMNOS
KOUREMETI SOFIA
Kalymnos, Papamihail Sqr, Agios Nikolaos, Greece
Post Code: 85200
Phone: 0030 22430 23700
Fax: 0030 22430 28651
MAGKOU SINDAGGELOU NOMIKI
Kalymnos, Enoria Christou, Greece
Post Code: 85200
Phone: 0030 22430 23700
Fax: 0030 22430 23700
MAGOS TOURS
Kalymnos, Aghios Nikolaos, Greece
Post Code: 85200
Phone: 0030 22430 28777
Fax: 0030 22430 22608
KARPATHOS, DIAFANI
ORFANOS TRAVEL
Karpathos, Diafani, Greece
Post Code: 85700
Phone: 0030 22450 51410
Fax: 0030 22450 51316
KARPATHOS, PORT
POSSI TRAVEL - HOLIDAYS
Karpathos, Konaki, Greece
Post Code: 85700
Phone: 0030 22450 23342
Fax: 0030 22450 23342
KASOS
KASSOS MARITIME & TOURIST AGENCY
Kasos, Kasos, Greece
Post Code: 85800
Phone: 0030 22450 41323
Fax: 0030 22450 41036
KEA
MELTEMI MARITIME AGENCY
Korissia, Korissia, Greece
Post Code: 84002
Phone: 0030 22880 21920-1
Fax: 0030 22880 21432
MOUZAKI AIKATERINI
Kea, Greece
Phone: 0030 22880 21920
Fax: 0030 22880 21920
KIMOLOS
KIMOLOS TRAVEL
Kimolos, Kimolos, Greece
Post Code: 84004
Phone: 0030 22870 51219
Fax: 0030 22870 51305
KOS, PORT
EXAS TRAVEL SERVICE
Kos, 4, Ant. Ioannidi Str., Greece
Post Code: 85300
Phone: 0030 22420 29900
Fax: 0030 22420 24864
EXAS TRAVEL SERVICE - PORT KIOSK
KOS, INSIDE PORT OF KOS, Greece
Post Code: 85300
Phone: 0030 22420 44970
Fax: 0030 22420 24864
KOUFONISSI
PRASINOS TRAVEL
Koufonissi, Koufonissi, Greece
Post Code: 84300
Phone: 0030 22850 71438
Fax: 0030 22850 74249
KYTHNOS
GONIDAKIS ANTONIOS
Kythnos, Merihas, Greece
Post Code: 84006
Phone: 0030 22810 32345
Fax: 0030 22810 32245
LEROS
AEGEAN TRAVEL
Leros, Laki, Greece
Post Code: 85400
Phone: 0030 22470 26000
Fax: 0030 22470 23364
LEROS TRAVEL
Leros, Lakki, Greece
Post Code: 85400
Phone: 0030 22470 24000
Fax: 0030 22470 28023
LESVOS (MITILINI)
SAPPHO TRAVEL
Lesvos, Sigri, Greece
Post Code: 81112
Phone: 0030 22530 54430
Fax: 0030 22530 54430
LIMNOS
PRAVLIS TRAVEL
Limnos, Port of Myrina, Parissidos Street 5, Greece
Post Code: 81400
Phone: 0030 22540 24617
Fax: 0030 22540 24446
MILOS
MILOS TRAVEL
Milos, Adamas Port, Greece
Post Code: 84801
Phone: 0030 22870 22000
Fax: 0030 22870 22688
RIVA TRAVEL
Milos, Adamas, Greece
Post Code: 84801
Phone: 0030 22870 24024
Fax: 0030 22870 28005
NAXOS
NAXOS TOURS
Naxos, Protopapadaki str.- (waterfront), Chora, Greece
Post Code: 84300
Phone: 0030 22850 24000
Fax: 0030 22850 23951
NISYROS
KENTRIS TRAVEL
Nisyros, Mandraki, Greece
Post Code: 85303
Phone: 0030 22420 31227
Fax: 0030 22420 31227
PAROS
MELTEMI TRAVEL
Paros, Parikia, Greece
Post Code: 84400
Phone: 0030 22840 21242
Fax: 0030 22840 22401
PATMOS
APOLLON TRAVEL
Patmos, Skala, Greece
Post Code: 85500
Phone: 0030 22470 31324
Fax: 0030 22470 31819
ASTORIA TRAVEL
Patmos, Skala, Greece
Post Code: 85500
Phone: 0030 22470 31205
Fax: .
PATRA
EUROLINE
Patras, Akti Dimaion 55, Greece
Post Code: 26333
Phone: 0030 2610 365533
Fax: 0030 2610 342672
SUPERFAST FERRIES- PATRA
Patra, Othonos Amalia 12, Greece
Post Code: 262 23
Phone: 0030 2610 622500
Fax: 0030 2610 623574
UNITED FERRIES AGENCIES Ltd.
Patra, Othonos & 25 Amalias Str., Greece
Post Code: 26221
Phone: 0030 26102 26053
Fax: 0030 26106 20462
RHODES
RODOS FERRIES SERVICES/SKEVOS TRAVEL
Rodos, 111, Amerikis Str., Greece
Post Code: 85100
Phone: 0030 22410 22461
Fax: 0030 22410 22354
RODOS FERRIES SERVICES/SKEVOS TRAVEL - PORT OFFICE
Rodos, On the port Akantia, Greece
Post Code: 85100
Phone: 0030 22410 22461
Fax: 0030 22410 22354
TSAGARIS TRAVEL
Rodos, 5, Sahtouri coast, Greece
Post Code: 85100
Phone: 0030 22410 35066
Fax: 0030 22410 39839
SANTORINI (THIRA)
DAKOUTROS TRAVEL
Santorini, Fira, Greece
Post Code: 84700
Phone: 0030 22860 22958
Fax: 0030 22860 22686
DAKOUTROS TRAVEL PORT OFFICE
Santorini, Athinios port, Greece
Post Code: 84700
Phone: 0030 22860 23692
Fax: 0030 22860 22686
SCHINOUSSA
CENTRAL TRAVEL AGENCY
Shinoussa, Shinoussa, Greece
Post Code: 84300
Phone: 0030 22850 71175
Fax: 0030 22850 71176
SIKINOS
KOUNTOURIS TRAVEL
Sikinos, On the port of Sikinos, Greece
Post Code: 84010
Phone: 0030 22860 51232
Fax: 0030 22860 51168
SYMI, PORT
SYMI TOURS TOURIST AND TRAVEL AGENCY
Symi, Ypolohagou Menikidi, Paralia, Greece
Post Code: 85600
Phone: 0030 22460 71307
Fax: 0030 22460 70011
SYROS
TEAM WORK P. BOUDOURIS
Syros, 18, Akti Papagou, Greece
Post Code: 84100
Phone: 0030 22810 83400
Fax: 0030 22810 83508
VASSILIKOS
Syros, 10, Akti S. Papagou Str, Greece
Post Code: 84100
Phone: 0030 22810 84444
Fax: 0030 22810 86523
TILOS
STEFANAKIS TRAVEL
Tilos, Port of Tilos, Greece
Post Code: 85002
Phone: 0030 22460 44360
Fax: 0030 22460 44315
TINOS
MALLIARIS TRAVEL
Tinos, Pantanassis Square, Greece
Post Code: 84200
Phone: 0030 22830 24241
Fax: 0030 22830 24243
ITALY, ANCONA
ANEK ANCONA CENTRAL AGENCY
Ancona, Via XXIX Settembre 2/o, Italy
Post Code: 60122
Phone: 0039 07120 72346
Fax: 0039 07120 77904
ANEK ANCONA PORT AGENCY
Ancona, Nuova Stazione Marittima di Ancona, Via Einaudi 1, box no.4, Italy
Phone: 0039 07120 72275
Fax: 0039 07120 76387
SUPERFAST FERRIES- ANCONA
Ancona, Via XXIX Settembre 2/0, Italy
Post Code: 60122
Phone: 0039 712072346
Fax: 0039 071 202219
ITALY, BARI
SUPERFAST FERRIES- BARI
Bari, Corso A. de Tullio 6, Italy
Post Code: 70120
Phone: 0039 080 52 82 809
Fax: 0039 080 52 82 828
SUPERFAST FERRIES- BARI CHECK IN BOOTH
Bari, Stazione Marittima Porto, Italy
Post Code: 70120
Phone: 0039 0805282828
Fax: 0039 080 5282444
ITALY, VENICE
ANEK VENICE CENTRAL OFFICE
Fusina, Venice, Fusina Ferry Terminal, Via dell Elettronica, Italy
Post Code: 30176
Phone: 0039 04152 86522
Fax: 0039 04124 19247
Policy of the company
Cancellation Policy
Domestic Line Piraeus-Heraklion-Chania:
Tickets may be cancelled or changed by the travel agency that issued them or at the competent port offices and head ticket offices of ANEK SUPERFAST.
High Season (16/12/22-08/01/23, 24/02/23, 27/02/23, 07/04/23-23/04/23, 01/06/23, 02/06/23, 05/06/23, 23/06/23-03/09/23):
• Up to 14 days before departure date: the tickets are 100% refundable or can be turned to open tickets.
• Up to 7 days before departure date: the tickets are 75% refundable or can be turned to open tickets.
• Up to 2 hours before departure: the tickets are 50% refundable or can be turned to open tickets.
• From 2 hours until the departure time: the tickets are 50% refundable and cannot be turned to open tickets.
• The company has no obligation to refund the tickets in case the cancellation is made during the last 2 hours before the departure or if passengers miss the trip.
For all other periods:
• Up to 1 hour before departure: the tickets are 100% refundable or can be turned to open tickets.
• From 1 hour until the departure time: the tickets are 50% refundable and cannot be turned to open tickets.
• The company has no obligation to refund the tickets in case the cancellations are made after the departure or if passengers miss the trip.
Refunds are issued only by the issuing ticket office upon the company's approval.
Adriatic Lines
Ticket cancellations are made at the central offices of Superfast Ferries or at the travel agency that issued the tickets.
• Tickets are 100% refundable if the cancellation is made up to 22 days before the departure.
• Tickets are 80% refundable if the cancellation is made from 21 days to 8 days before the departure.
• Tickets are 50% refundable if the cancellation is made from 7 days to 24 hours before the departure.
• If the cancellation is made less than 24 hours before the ferry departure or if the passenger does not show up at embarkation, then the tickets are not refundable at all.
• Passengers have the right to turn their ticket into OPEN with validity for one year up to 12 hours before departure
Due to Covid-19 Pandemic, the following cancellation policy applies for all tickets that have been issued before the 07/07/2020.
IMPORTANT COVID-19 NOTICE:
Altered cancellation policy of Blue Star ferries due to Covid-19 Pandemic.
Cancellation is not possible.
You can convert your tickets into Open Date Tickets / Credit Voucher to use within 18 months from the date of your initial trip, on any route of the ferry company.
In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.
Passengers Ticket Conditions
Approved by the Hellenic Ministry of Mercantile Marine
• The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
• The fare does not include catering.
• Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
• Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
• The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
• In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
• Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
• The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
• It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
• The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
• The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
• If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
• The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.
Vehicle Transport Receipt Conditions
Approved by the Hellenic Ministry of Mercantile Marine
• The drivers are obligated to load and unload their vehicle.
• The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
• The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
• In case of loss of vehicle transport receipt, the fare is not refunded.
• The vehicles passengers have to get out of them before their shipment aboard.
• The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
• The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.
Videos
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Offices
K/x Anek-superfast Central Office123-125 Syngrou Avenue & 3, Torva Street
Post Code: 117 45
Fax: +30 210 8919829
E-mail: reservations.heraklion@anek-superfast.com
Website: https://www.superfast.com
ATHENS, PIRAEUSANEK PIRAEUS CENTRAL AGENCYPiraeus, 24 Akti Kondili Str., Greece
Post Code: 18545
Phone: 0030 210 4197510
Fax: 0030 210 4114101
ANEK PIRAEUS PORT KIOSKPiraeus, Inside Gate E3 of Piraeus port, Greece
Phone: 0030 210 4197510
Fax: 0030 210 4114101
ATHENS, RAFINATOGIAS TRAVELRafina, Port of Rafina (next to fish market), Greece
Post Code: 19009
Phone: 0030 22940 23150
Fax: 0030 22940 23350
ATHENS, LAVRIOVASILIS PATSAVOURASLavrio, New Port 19, Greece
Post Code: 19500
Phone: 0030 2292069380
Fax: 0030 2292060320
AMORGOS, AEGIALINAFTILOS-EL. VEKRISAmorgos, Port of Aegiali, Greece
Post Code: 84008
Phone: 0030 22850 73032
Fax: 0030 22850 73231
AMORGOS, KATAPOLAN. SYNODINOSKatapola, Port of Katapola, Greece
Post Code: 84008
Phone: 0030 22850 71201
Fax: 0030 22850 71278
THEOLOGITOU ZOIKatapola, Katapola, Amorgos , Greece
Post Code: 84008
Phone: 0030 22850 71256
Fax: 0030 22850 74119
ANDROSANNA STYLIANOU-PORTO ANDROSAndros, Gavrio, Greece
Post Code: 84500
Phone: 0030 22820 71542
Fax: 0030 22820 29277
CHALKICHALKI TOURSChalki, Chalki, Greece
Post Code: 85110
Phone: 0030 22460 45281
Fax: 0030 22460 45219
CHIOS, PORTSUNRISE TOURSChios, 28 Kanari Str., Greece
Post Code: 82100
Phone: 0030 22710 41390
Fax: 0030 22710 41391
TRIAINA SHIPPING AGENCIESChios, 10 Neorion Str., Greece
Post Code: 82100
Phone: 0030 22710 29292
Fax: 0030 22710 22810
CORFUMANCAN TRAVELCorfu, 6, Ethn. Antistaseos Str., New Port, Greece
Post Code: 49100
Phone: 0030 26610 24503-4
Fax: 0030 26610 36935
SUPERFAST FERRIES-CORFUCorfu, 22, Ethnikis Antistasseos str, Greece
Post Code: 49 100
Phone: 0030 26610 81222
Fax: 30 26610 26426
CRETE, CHANIAANEK CHANIA CENTRAL AGENCYChania, Sof. Venizelos square, Greece
Post Code: 73134
Phone: 0030 28210 27500
Fax: 0030 28210 27505
ANEK SOUDA AGENCYSouda-Chania, Souda Square, Greece
Post Code: 73134
Phone: 0030 28210 80050
Fax: 0030 28210 80051
CRETE, HERAKLIOANEK HERAKLION CENTRAL AGENCYHeraklio, 11 Dimokratias Ave., Greece
Post Code: 71306
Phone: 0030 281022 2481-2
Fax: 0030 2810 346379
ANEK HERAKLION PORT KIOSKHeraklio, Inside the Passengers Hall on Heraklion port, Greece
Post Code: 71306
Phone: 0030 281022 2481-2
Fax: 0030 2810 346379
CRETE, SITIASITIAN HOLIDAYSSitia, 83 V. Kornarou Str., Greece
Post Code: 72300
Phone: 0030 28430 28555
Fax: 0030 28430 22492
SITIAN HOLIDAYS - Port KioskSitia, On the port of Sitia, Greece
Post Code: 72300
Phone: 0030 28430 28555
Fax: 0030 28430 22492
DONOUSSASIGALAS TRAVELDonoussa, Port of Donoussa, Greece
Post Code: 84300
Phone: 0030 22850 51570
Fax: 0030 22850 51607
FOLEGANDROSDIAPLOUS TRAVELFolegandros, Punta Square, Folegandros, Greece
Post Code: 84011
Phone: 0030 22860 41158
Fax: 0030 22860 41159
IGOUMENITSASUPERFAST FERRIES- IGOUMENITSA port officeIgoumenitsa, Inside Terminal Station, New Port Egnatia, Greece
Post Code: 46100
Phone: 0030 26650 28150
Fax: 0030 26650 28156
IOSIOS STAR TRAVELIOS, IOS PORT, GREECE
Post Code: 84001
Phone: 0030 22860 91252
Fax: 0030 22860 91067
IRAKLIAGAVALAS EVANGELOSIraklia, Port of Iraklia, Greece
Post Code: 84300
Phone: 0030 22850 71539
Fax: 0030 22850 71561
KALYMNOSKOUREMETI SOFIAKalymnos, Papamihail Sqr, Agios Nikolaos, Greece
Post Code: 85200
Phone: 0030 22430 23700
Fax: 0030 22430 28651
MAGKOU SINDAGGELOU NOMIKIKalymnos, Enoria Christou, Greece
Post Code: 85200
Phone: 0030 22430 23700
Fax: 0030 22430 23700
MAGOS TOURSKalymnos, Aghios Nikolaos, Greece
Post Code: 85200
Phone: 0030 22430 28777
Fax: 0030 22430 22608
KARPATHOS, DIAFANIORFANOS TRAVELKarpathos, Diafani, Greece
Post Code: 85700
Phone: 0030 22450 51410
Fax: 0030 22450 51316
KARPATHOS, PORTPOSSI TRAVEL - HOLIDAYSKarpathos, Konaki, Greece
Post Code: 85700
Phone: 0030 22450 23342
Fax: 0030 22450 23342
KASOSKASSOS MARITIME & TOURIST AGENCYKasos, Kasos, Greece
Post Code: 85800
Phone: 0030 22450 41323
Fax: 0030 22450 41036
KEAMELTEMI MARITIME AGENCYKorissia, Korissia, Greece
Post Code: 84002
Phone: 0030 22880 21920-1
Fax: 0030 22880 21432
MOUZAKI AIKATERINIKea, Greece
Phone: 0030 22880 21920
Fax: 0030 22880 21920
KIMOLOSKIMOLOS TRAVELKimolos, Kimolos, Greece
Post Code: 84004
Phone: 0030 22870 51219
Fax: 0030 22870 51305
KOS, PORTEXAS TRAVEL SERVICEKos, 4, Ant. Ioannidi Str., Greece
Post Code: 85300
Phone: 0030 22420 29900
Fax: 0030 22420 24864
EXAS TRAVEL SERVICE - PORT KIOSKKOS, INSIDE PORT OF KOS, Greece
Post Code: 85300
Phone: 0030 22420 44970
Fax: 0030 22420 24864
KOUFONISSIPRASINOS TRAVELKoufonissi, Koufonissi, Greece
Post Code: 84300
Phone: 0030 22850 71438
Fax: 0030 22850 74249
KYTHNOSGONIDAKIS ANTONIOSKythnos, Merihas, Greece
Post Code: 84006
Phone: 0030 22810 32345
Fax: 0030 22810 32245
LEROSAEGEAN TRAVELLeros, Laki, Greece
Post Code: 85400
Phone: 0030 22470 26000
Fax: 0030 22470 23364
LEROS TRAVELLeros, Lakki, Greece
Post Code: 85400
Phone: 0030 22470 24000
Fax: 0030 22470 28023
LESVOS (MITILINI)SAPPHO TRAVELLesvos, Sigri, Greece
Post Code: 81112
Phone: 0030 22530 54430
Fax: 0030 22530 54430
LIMNOSPRAVLIS TRAVELLimnos, Port of Myrina, Parissidos Street 5, Greece
Post Code: 81400
Phone: 0030 22540 24617
Fax: 0030 22540 24446
MILOSMILOS TRAVELMilos, Adamas Port, Greece
Post Code: 84801
Phone: 0030 22870 22000
Fax: 0030 22870 22688
RIVA TRAVELMilos, Adamas, Greece
Post Code: 84801
Phone: 0030 22870 24024
Fax: 0030 22870 28005
NAXOSNAXOS TOURSNaxos, Protopapadaki str.- (waterfront), Chora, Greece
Post Code: 84300
Phone: 0030 22850 24000
Fax: 0030 22850 23951
NISYROSKENTRIS TRAVELNisyros, Mandraki, Greece
Post Code: 85303
Phone: 0030 22420 31227
Fax: 0030 22420 31227
PAROSMELTEMI TRAVELParos, Parikia, Greece
Post Code: 84400
Phone: 0030 22840 21242
Fax: 0030 22840 22401
PATMOSAPOLLON TRAVELPatmos, Skala, Greece
Post Code: 85500
Phone: 0030 22470 31324
Fax: 0030 22470 31819
ASTORIA TRAVELPatmos, Skala, Greece
Post Code: 85500
Phone: 0030 22470 31205
Fax: .
PATRAEUROLINEPatras, Akti Dimaion 55, Greece
Post Code: 26333
Phone: 0030 2610 365533
Fax: 0030 2610 342672
SUPERFAST FERRIES- PATRAPatra, Othonos Amalia 12, Greece
Post Code: 262 23
Phone: 0030 2610 622500
Fax: 0030 2610 623574
UNITED FERRIES AGENCIES Ltd.Patra, Othonos & 25 Amalias Str., Greece
Post Code: 26221
Phone: 0030 26102 26053
Fax: 0030 26106 20462
RHODESRODOS FERRIES SERVICES/SKEVOS TRAVELRodos, 111, Amerikis Str., Greece
Post Code: 85100
Phone: 0030 22410 22461
Fax: 0030 22410 22354
RODOS FERRIES SERVICES/SKEVOS TRAVEL - PORT OFFICERodos, On the port Akantia, Greece
Post Code: 85100
Phone: 0030 22410 22461
Fax: 0030 22410 22354
TSAGARIS TRAVELRodos, 5, Sahtouri coast, Greece
Post Code: 85100
Phone: 0030 22410 35066
Fax: 0030 22410 39839
SANTORINI (THIRA)DAKOUTROS TRAVELSantorini, Fira, Greece
Post Code: 84700
Phone: 0030 22860 22958
Fax: 0030 22860 22686
DAKOUTROS TRAVEL PORT OFFICESantorini, Athinios port, Greece
Post Code: 84700
Phone: 0030 22860 23692
Fax: 0030 22860 22686
SCHINOUSSACENTRAL TRAVEL AGENCYShinoussa, Shinoussa, Greece
Post Code: 84300
Phone: 0030 22850 71175
Fax: 0030 22850 71176
SIKINOSKOUNTOURIS TRAVELSikinos, On the port of Sikinos, Greece
Post Code: 84010
Phone: 0030 22860 51232
Fax: 0030 22860 51168
SYMI, PORTSYMI TOURS TOURIST AND TRAVEL AGENCYSymi, Ypolohagou Menikidi, Paralia, Greece
Post Code: 85600
Phone: 0030 22460 71307
Fax: 0030 22460 70011
SYROSTEAM WORK P. BOUDOURISSyros, 18, Akti Papagou, Greece
Post Code: 84100
Phone: 0030 22810 83400
Fax: 0030 22810 83508
VASSILIKOSSyros, 10, Akti S. Papagou Str, Greece
Post Code: 84100
Phone: 0030 22810 84444
Fax: 0030 22810 86523
TILOSSTEFANAKIS TRAVELTilos, Port of Tilos, Greece
Post Code: 85002
Phone: 0030 22460 44360
Fax: 0030 22460 44315
TINOSMALLIARIS TRAVELTinos, Pantanassis Square, Greece
Post Code: 84200
Phone: 0030 22830 24241
Fax: 0030 22830 24243
ITALY, ANCONAANEK ANCONA CENTRAL AGENCYAncona, Via XXIX Settembre 2/o, Italy
Post Code: 60122
Phone: 0039 07120 72346
Fax: 0039 07120 77904
ANEK ANCONA PORT AGENCYAncona, Nuova Stazione Marittima di Ancona, Via Einaudi 1, box no.4, Italy
Phone: 0039 07120 72275
Fax: 0039 07120 76387
SUPERFAST FERRIES- ANCONAAncona, Via XXIX Settembre 2/0, Italy
Post Code: 60122
Phone: 0039 712072346
Fax: 0039 071 202219
ITALY, BARISUPERFAST FERRIES- BARIBari, Corso A. de Tullio 6, Italy
Post Code: 70120
Phone: 0039 080 52 82 809
Fax: 0039 080 52 82 828
SUPERFAST FERRIES- BARI CHECK IN BOOTHBari, Stazione Marittima Porto, Italy
Post Code: 70120
Phone: 0039 0805282828
Fax: 0039 080 5282444
ITALY, VENICEANEK VENICE CENTRAL OFFICEFusina, Venice, Fusina Ferry Terminal, Via dell Elettronica, Italy
Post Code: 30176
Phone: 0039 04152 86522
Fax: 0039 04124 19247
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Policies
Policy of the company
Cancellation Policy
Domestic Line Piraeus-Heraklion-Chania:
Tickets may be cancelled or changed by the travel agency that issued them or at the competent port offices and head ticket offices of ANEK SUPERFAST.
High Season (16/12/22-08/01/23, 24/02/23, 27/02/23, 07/04/23-23/04/23, 01/06/23, 02/06/23, 05/06/23, 23/06/23-03/09/23):
• Up to 14 days before departure date: the tickets are 100% refundable or can be turned to open tickets.
• Up to 7 days before departure date: the tickets are 75% refundable or can be turned to open tickets.
• Up to 2 hours before departure: the tickets are 50% refundable or can be turned to open tickets.
• From 2 hours until the departure time: the tickets are 50% refundable and cannot be turned to open tickets.
• The company has no obligation to refund the tickets in case the cancellation is made during the last 2 hours before the departure or if passengers miss the trip.
For all other periods:
• Up to 1 hour before departure: the tickets are 100% refundable or can be turned to open tickets.
• From 1 hour until the departure time: the tickets are 50% refundable and cannot be turned to open tickets.
• The company has no obligation to refund the tickets in case the cancellations are made after the departure or if passengers miss the trip.
Refunds are issued only by the issuing ticket office upon the company's approval.
Adriatic Lines
Ticket cancellations are made at the central offices of Superfast Ferries or at the travel agency that issued the tickets.
• Tickets are 100% refundable if the cancellation is made up to 22 days before the departure.
• Tickets are 80% refundable if the cancellation is made from 21 days to 8 days before the departure.
• Tickets are 50% refundable if the cancellation is made from 7 days to 24 hours before the departure.
• If the cancellation is made less than 24 hours before the ferry departure or if the passenger does not show up at embarkation, then the tickets are not refundable at all.
• Passengers have the right to turn their ticket into OPEN with validity for one year up to 12 hours before departureDue to Covid-19 Pandemic, the following cancellation policy applies for all tickets that have been issued before the 07/07/2020.
IMPORTANT COVID-19 NOTICE:Altered cancellation policy of Blue Star ferries due to Covid-19 Pandemic.
Cancellation is not possible.
You can convert your tickets into Open Date Tickets / Credit Voucher to use within 18 months from the date of your initial trip, on any route of the ferry company.
In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.Passengers Ticket Conditions
Approved by the Hellenic Ministry of Mercantile Marine
• The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
• The fare does not include catering.
• Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
• Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
• The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
• In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
• Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
• The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
• It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
• The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
• The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
• If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
• The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.Vehicle Transport Receipt Conditions
Approved by the Hellenic Ministry of Mercantile Marine
• The drivers are obligated to load and unload their vehicle.
• The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
• The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
• In case of loss of vehicle transport receipt, the fare is not refunded.
• The vehicles passengers have to get out of them before their shipment aboard.
• The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
• The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.
Fleet
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Reviews
K/x Anek-superfast is rated 3 stars based on 12 users reviews.
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Famille Bretonnesaid on2022-11-09
Perfect
[Translated from French]
Very pleasant and smiling staff on board.
Schedules respected.
Cabin clean and in good condition, restaurant much better than the self.
The only thing missing is a space for children. -
Martasaid on2022-10-06
Delay in progression
Delayed first 3 hours, then became 4, then 4.5. Result? skipped the 200 km round trip I had to make in the afternoon, skipped hotel reservation already made and charged on the credit card, anguished reservation of a fallback hotel in Igoumenitsa (which turned out to be a dump) , anguish because obviously until the last minute the connection was down and because there were so many of us in the same situation...
Not really good, I would say. -
Flottesaid on2022-09-28
Night crossing Heraklion - Athens
Very good organization, pleasant staff, comfortable cabin, no worries.
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Florinasaid on2022-08-25
Traumatic experience!
The whole trip was shocking (05.08.2022 Igoumenitsa-Ancona), it was the first time we didn't know how to book a cabin, and so we lived "hell"! As Tom explained below, there were people lying everywhere, without any common sense rules and the staff was absent, and even worse was the disembarkation in Ancona, total chaos and dangerous for both passengers and drivers.
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Tomsaid on2022-08-20
A Nightmare Experience!
I didn't have a cabin, but I wasn't the only one. The whole ship was like a refugee camp with people lying around everywhere. In the corridors, bar, restaurant, anywhere there was a space, was very over crowded and there was no space or facilities set aside for those without a private cabin... I was shocked at how people were simply allowed to lay down anywhere. The toilets were constantly blocked making it very unpleasant to have to use the bathroom. When we finally arrived to Ancona there was an announcement we'd arrived. Suddenly everyone was lined up blocking the stairwell trying to get off. No-one was guiding the drivers to their cars, in fact there was no staff to be found that I could see..It was chaos!... It took me 60 minutes to find and get to my car!
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Trravellersaid on2021-12-06
All good
Excellent and comfortable ship and crossing. Friendly and sociable staff.
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Delattresaid on2021-10-08
Late departure and lack of communication!
We were very disappointed with our crossing between Ancona and Patras on Sunday September 19th. Indeed the boat arrived at the port of Ancona with a certain delay already and the embarkation lasted more than 2 hours, so we left with a delay of almost 3 hours. No communication was made to us and we were in the total unknown for our time of arrival. We had to take another boat at the Piraeus port and couldn't catch it which cost us a hotel night and a lot of stress. Very disappointed!
Answer from Ferriesingreece.com
Thank you for your review.
We are sorry to hear about the delay you have encountered with Anek Superfast. We contacted them to find out why they did not inform us of this delay so that we could also inform you in time and they explained that this can happen in rare cases when the delay is due to unforeseeable last minute reasons.
They also informed us that since you have experienced a delay, you should contact them directly at customerservice@anek.gr and explain the situation and inform them of the additional expenses you had to make due to the delay and attach the corresponding receipt from the hotel and other possible expenses. After investigation, they will answer you if you are entitled to compensation or a reduction on a future trip.
Always at your disposal. -
Tommysaid on2019-11-11
A bit disappointing
Both ferries my wife and I took, one from Athens to Heraklion, one from Chania back to Athens. Both scheduled ships were changed to different ships. That is not a big deal as I do not know the difference between them, just a note that they can change without notice.
While on the ship, I paid for WiFi service, which is something the ship offers. It is not terribly expensive (3 Euros for 12 hours, for one device, for email/texts, stuff like that). Unfortunately the service is very spotty and not terribly reliable. Even being on holiday, I had work I needed to do via email, however, because of the spotty service, I was unable to complete my work.
While on boat, I was comfortable enough, but be advised it is definitely not cheap for drinks or food. For the most part the staff were friendly and spoke enough English.
Upon arrival to Pireaus from Chania, I had scheduled a Transfer (taxi) to pick us up about 15 minutes after scheduled arrival. Unfortunately again, the ferry was one hour late docking.
Thankfully the driver waited for us. This cost me an additional 10 Euros.
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