Table of Contents: General Information | Fleet | Reviews (7)
Anek-Superfast is a joint venture established in June 2011 as a result of the cooperation between two major Greek ferry companies, Anek Lines and Superfast Ferries.
The goal was to provide fast and convenient service to the customers, as both companies had vessels of the latest technology.
The ferry lines available by the companies connect not only Athens to Crete (Piraeus to Heraklion and Chania) but also Patra, Corfu and Igoumenitsa to Italy (Ancona, Bari and Venice).
Note that the route to Italy is a seasonal one.
Anek-Superfast uses 8 ferries of various sizes in total that can carry from 900 to 2200 passengers, depending on the vessel. Their speed also varies, from 21 to 31 knots. All of them have garages for cars and motorbikes, with the capacity to carry from 170 to 900 vehicles per vessel.
The ferries offer many facilities, from restaurants and cafe-bars to shops and play areas for children. Some of them also provide additional entertainment facilities. Moreover, various types of cabins and seats are available, as well as special cabins and kennels for pets.
General Information
Fleet
Reviews
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All good
Excellent and comfortable ship and crossing. Friendly and sociable staff.
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Late departure and lack of communication!
We were very disappointed with our crossing between Ancona and Patras on Sunday September 19th. Indeed the boat arrived at the port of Ancona with a certain delay already and the embarkation lasted more than 2 hours, so we left with a delay of almost 3 hours. No communication was made to us and we were in the total unknown for our time of arrival. We had to take another boat at the Piraeus port and couldn't catch it which cost us a hotel night and a lot of stress. Very disappointed!
Answer from Ferriesingreece.com
Thank you for your review.
We are sorry to hear about the delay you have encountered with Anek Superfast. We contacted them to find out why they did not inform us of this delay so that we could also inform you in time and they explained that this can happen in rare cases when the delay is due to unforeseeable last minute reasons.
They also informed us that since you have experienced a delay, you should contact them directly at customerservice@anek.gr and explain the situation and inform them of the additional expenses you had to make due to the delay and attach the corresponding receipt from the hotel and other possible expenses. After investigation, they will answer you if you are entitled to compensation or a reduction on a future trip.
Always at your disposal. -
A bit disappointing
Both ferries my wife and I took, one from Athens to Heraklion, one from Chania back to Athens. Both scheduled ships were changed to different ships. That is not a big deal as I do not know the difference between them, just a note that they can change without notice.
While on the ship, I paid for WiFi service, which is something the ship offers. It is not terribly expensive (3 Euros for 12 hours, for one device, for email/texts, stuff like that). Unfortunately the service is very spotty and not terribly reliable. Even being on holiday, I had work I needed to do via email, however, because of the spotty service, I was unable to complete my work.
While on boat, I was comfortable enough, but be advised it is definitely not cheap for drinks or food. For the most part the staff were friendly and spoke enough English.
Upon arrival to Pireaus from Chania, I had scheduled a Transfer (taxi) to pick us up about 15 minutes after scheduled arrival. Unfortunately again, the ferry was one hour late docking.
Thankfully the driver waited for us. This cost me an additional 10 Euros. -
Nice ship, shame about the timetable
A very comfortable trip from Italy, to Greece.
Fortunately Bari is a really great to spend a night, as it wasn't clear initially that the ferry didn't sail on Fridays, which is when we arrived in Bari. -
A very pleasant trip
[Translated from Russian]My friends and I traveled by ferry from Corfu to Bari. It was very easy to book the tickets, the ferry was clean, the seats were comfortable, the restaurant had delicious food and was not expensive to eat lunch. I recommend it to everyone who wants to travel comfortably.
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Never again with this company
After buying and paying (546 euros) a ticket, with the early booking offer, for a round trip from Bari to Igoumenitsa (bridge passage and camper open deck), due to impediments (the camper is no longer in the availability of the writer), I asked the travel agency Ellade, as the contract conditions of the company, to change dates and vehicle for my trip. This request is accepted as long as you pay the difference in cost at the full price of the bridge passage and the full cost of the vehicle. I understand that I have to pay for the difference of the bridge passage but I do not accept to pay for the whole vehicle. The Superfast Italy Greece 2018 Brochure regarding the early booking offer reads as follows: "... Once confirmed, the reservation can be changed but not canceled. In the event of a change made after February 28th 2018, the difference between the early booking rate and the official rate must be paid. " Well, indeed bad: THE MOTO OFFICIAL RATE IS OF TWO THIRD PARTIES LOWER RATE EARLY BOOKING CAMPER OPEN DECK! Dear Anek-Superfast because you ask for the full payment of the vehicle when there is, in the change of the vehicle (I leave a place open deck for campers over 7 meters to have a motorcycle seat in the garage) a clear economic advantage to your favor? I try to give me an answer: in any case you have already collected € 546 since February and try to cash in another € 250 or so. I will make sure to give the widest diffusion to this review (travel sites and magazines) so as to prepare other unwary people who run into your unclear regulations. NEVER AGAIN WITH THIS COMPANY
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It was pretty nice. The only thing that can be improved is the speed of Internet connection Thanks. =)