Minoan Lines is a significant company within the Greek Shipping Industry. Truly devoted to providing convenience, luxury and safety to its passengers it has developed rapidly during the last decades. Its modern vessels serve the routes between Greece and Italy but also between the port of Piraeus and Heraklion in Crete.

Present in the maritime industry since 1972, the company proceeded to almost total fleet renewal between 1998 and 2002 and is since then equipped with modern and advanced highspeed ferries of the latest technology.

Minoan Lines goal is to offer services of high quality and safety to its passengers. Moreover it is a ferry company that has always been showing its great respect towards the environment.

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Minoan Lines Central Office

17, 25th August Street

Post Code: 712 02

Fax: +30 2810 330308

E-mail: info@minoan.gr

Website: http://www.minoan.gr

View on map

ATHENS, PIRAEUS

MINOAN LINES PIRAEUS CENTRAL AGENCY

Piraeus, 6 - 10 Thermopylon str. Agios Dionisis, Greece

Post Code: 18545

Phone: 0030 210 4145700

Fax: 0030 210 4145755

CORFU

MINOAN LINES CORFU CENTRAL AGENCY -PATRAS TRAVEL

Corfu, 4, Ethnikis Antistasseos str., Greece

Post Code: 49100

Phone: 0030 26610 39112

Fax: 0030 26610 35698

CRETE, CHANIA

MINOAN LINES PORT KIOSK CHANIA

Souda, Souda Port opposite ferry departure point, GREECE

Post Code: 73200

Phone: +30 2821045911-12

Fax: +30 28281045654

NANADAKIS TRAVEL

Chania, 2, El. Venizelou Str., GREECE

Post Code: 73132

Phone: +30 2821045911-12

Fax: +30 28281045654

CRETE, HERAKLIO

MINOAN LINES HERAKLIO PORT AGENCY

Heraklio, Passengers Station, Embarkation Office Heraklion port, Crete, Greece , Greece

Post Code: 71202

Phone: 0030 2810 330198

Fax: 0030 28103 30855

MINOAN LINES HERAKLION CENTRAL AGENCY

Heraklio, 17, 25th August str., Greece

Post Code: 71202

Phone: 0030 2810 399899

Fax: 0030 28102 29646

FOLEGANDROS

FOLEGANDROS TRAVEL

Folegandros, Folegandros, Greece

Post Code: 84011

Phone: 0030 22860 41273

Fax: 0030 22860 41149

IGOUMENITSA

MINOAN LINES IGOUMENITSA CENTRAL AGENCY

Igoumenitsa, Ioniou Pelagous, Greece

Post Code: 46100

Phone: 0030 26650 26715

Fax: 0030 26650 22101

MINOAN LINES IGOUMENITSA PORT OFFICE

Igoumenitsa, Inside Central Passengers\' station, port of Igoumenitsa, Greece

Post Code: 46100

Phone: 0030 26650 24404

Fax: 0030 26650 25833

IRAKLIA

GAVALAS EVANGELOS

Iraklia, Port of Iraklia, Greece

Post Code: 84300

Phone: 0030 22850 71539

Fax: 0030 22850 71561

IOS

ACTEON TRAVEL

Ios, Port of Ios, Greece

Post Code: 84001

Phone: 0030 22860 91343

Fax: 0030 22860 91088

MILOS

MILOS TRAVEL

Milos, Adamas Port, Greece

Post Code: 84801

Phone: 0030 22870 22000

Fax: 0030 22870 22688

MYKONOS

DELIA TRAVEL LTD

Mykonos, Akti Mavrogenous, Mykonos Port, Greece

Post Code: 84600

Phone: 0030 22890 22322

Fax: 0030 22890 24400

NAXOS

NAXOS TOURS

Naxos, Protopapadaki str.- (waterfront), Chora, Greece

Post Code: 84300

Phone: 0030 22850 24000

Fax: 0030 22850 23951

PAROS

POLOS TOURS

Paros, Parikia, Greece

Post Code: 84400

Phone: 0030 22840 22092

Fax: 0030 22840 21983

PATRA

MINOAN LINES PATRAS CETRAL AGENCY

Patra, Othonos - Amalias Str. 96 Embarkation: South Port of Patras , Greece

Post Code: 26222

Phone: 0030 26104 26000

Fax: 0030 26104 61188

PATRAIKA NAFTILIAKA PRAKTOREIA S.A.

Patra, 50, Iroon Polytechniou str, Greece

Post Code: 26441

Phone: 0030 2610 426000 - 1

Fax: 0030 2610 461188

SANTORINI (THIRA)

PELICAN TRAVEL

Santorini, Main square of Fira, Greece

Post Code: 84700

Phone: 0030 22860 22220

Fax: 0030 22860 22570

PELICAN TRAVEL - HELLENIC SEAWAYS PORT KIOSK

Santorini, Port of Athinios (opposite of the ferry\'s departure point), Greece

Post Code: 84700

Phone: 0030 22860 22220

Fax: 0030 22860 22570

SKIATHOS

SKIATHOS O.E

Skiathos, Syntagmatarhou Riga & Papadiamanti, Greece

Post Code: 37002

Phone: 0030 24270 22209

Fax: 0030 24270 22750

SYROS

ANDRIAKON SHIP & TOUR

Syros, 10, Akti Str. Papagou, Greece

Post Code: 84100

Phone: 0030 22810 84444

Fax: 0030 22810 86523

TINOS

MALLIARIS TRAVEL

Tinos, Pantanassis Square, Greece

Post Code: 84200

Phone: 0030 22830 24241

Fax: 0030 22830 24243

VOLOS

SPORADES TRAVEL

Volos, 32, Argonafton Str., Greece

Post Code: 38221

Phone: 0030 24210 23400

Fax: 0030 24210 35846

ITALY, ANCONA

MINOAN LINES ANCONA CENTRAL OFFICE

Ancona, Central Office: Via XXIX Settembre, 10 ancona, Italy

Phone: 0039 071 201708

Fax: 0039 071 201933

ITALY, TRIESTE

AGEMAR SRL

Trieste, Via Rossini 16, Italy

Post Code: 34123

Phone: 0039 040 363737

Fax: 0039 040 369276

HELLENIC LINES SRL

TRIESTE, Piazza N.Tommaseo 4, ITALY

Post Code: 34121

Phone: 0039 040 360333

Fax: 039 040 7606145

MINOAN LINES PORT OFFICE TRIESTE

TRIESTE, Ormeggio 57, Via della Rampa, ITALY

Post Code: 34123

Phone: 0039 040 9896556

Fax: 0039 040 9891235

MINOAN LINES TRIESTE PORT OFFICE

Trieste, Via della Rampa, very near to MOLO VII, Italy

Post Code: 34123

Phone: 0039 040 9896556

Fax: 0039 40 369276

ITALY, VENICE

MINOAN LINES VENICE PORT AGENCY

Venice, Stazione Marittima Magazzino 123 Venezia, Italy

Post Code: 30123

Phone: 0039 04124 07177

Fax: 0039 04124 47503

VENICE Ro Port MoS S.C.p.A

Venice, Via Autostrade del Mare (Via del Elettronica s.n.c.), Italy

Post Code: 30176

Phone: 0039 041 5478 611

Fax: 0039 041 5478 690

Policy of the company

Cancellation Policy

For Domestic lines
- From the date of the ticket issue and up to 14 days before the scheduled departure, the fare of the ticket is fully refundable.
- From 13 days up to 7 days before the scheduled departure: 75% refund.
- From 6 days up to 12 hours before the scheduled departure: 50% refund.
- Less than 12 hours before the scheduled departure: No refund.
- Tickets can be converted to open date tickets up till 2 hours before departure time.

Due to Covid-19 Pandemic, the following cancellation policy applies for all tickets that have been issued before the 07-07-2020.:

IMPORTANT COVID-19 NOTICE:
Altered cancellation policy of Minoan Lines due to Covid-19 Pandemic.
Cancellation is not possible.
You can convert your tickets into Open Date Tickets / Credit Voucher to use within 18 months from the date of your initial trip, on any route of the ferry company.
In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.

Reservations and tickets

Reservations or bookings can be made in cooperating travel agencies or the central offices of Minoan Lines.
Tickets are personal: they cannot be transferred and they are valid for a specific route.
Children up to 4 years old do not pay fare but a fare-free ticket has to be issued from the travel agency. Children up to 4 are not entitled a baby chair or seat. Children from 4 to 12 years old pay 50% of the ticket.
Open date tickets are valid for one year from their issuing date. Their reservation must be confirmed to the travel agents in advance. Any difference in the ticket fare must be paid by the passenger.
In case you lose your ticket, you must issue a new one and then declare it in writing to the company. If the original ticket is found non- utilized at the end of the year, then the ticket is refunded.

Delay or Cancellation of a Route

Minoan Lines is not responsible for any delay of departure due to extreme weather conditions, orders of the Ministry of Marine Merchandise or force majeure. The company has the right to substitute the vessel of the trip after approval of the Greek Ministry of Merchant Marine.

On board

Passengers must be at the port at least one hour before departure and vehicles at least two hours. Passengers are not allowed to stay in their car during the trip. The company is not responsible for any accident, loss or damage of a vehicle on embarkation/ disembarkation or during the trip.
People with special needs have access to all common areas of the ship and there are cabins specially designed for them. However, cabins are few so they are advised to book early. Passengers can leave their luggage in the vehicles but the company is not responsible for any loss or damage of them. During the trip, passengers are not allowed to reach the garage. Personal items or valuables can be given to the Purser Office for safekeeping.
Common areas are free to all passengers but you are not allowed to sleep or eat there. Pets travel free in specially designed kennels on the deck. They are not allowed to enter indoor public areas or cabins. Their owners are the sole responsible for their safety, hygiene and feeding. Pets should have valid health papers with them.

Camping on board

Camping on board passengers can use all public areas of the ship. They are provided electricity for the caravan for free and they can use the common WC and showers of the ship. For safety reasons, they are not allowed to use any cooking or heating gas on board. The service camping on board is available from April 1st to October 31st.

Passengers Ticket Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
The fare does not include catering.
Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare. In case of cancellation, passengers are entitled 50% refund if they cancel their reservation before departure.
Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

Vehicle Transport Receipt Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The drivers are obligated to load and unload their vehicle.
The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
In case of loss of vehicle transport receipt, the fare is not refunded.
The vehicles passengers have to get out of them before their shipment aboard.
The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.

Offices

Minoan Lines Central Office

17, 25th August Street
Post Code: 712 02
Fax: +30 2810 330308
E-mail: info@minoan.gr
Website: http://www.minoan.gr
View on map

ATHENS, PIRAEUS

MINOAN LINES PIRAEUS CENTRAL AGENCY

Piraeus, 6 - 10 Thermopylon str. Agios Dionisis, Greece
Post Code: 18545
Phone: 0030 210 4145700
Fax: 0030 210 4145755

CORFU

MINOAN LINES CORFU CENTRAL AGENCY -PATRAS TRAVEL

Corfu, 4, Ethnikis Antistasseos str., Greece
Post Code: 49100
Phone: 0030 26610 39112
Fax: 0030 26610 35698

CRETE, CHANIA

MINOAN LINES PORT KIOSK CHANIA

Souda, Souda Port opposite ferry departure point, GREECE
Post Code: 73200
Phone: +30 2821045911-12
Fax: +30 28281045654

NANADAKIS TRAVEL

Chania, 2, El. Venizelou Str., GREECE
Post Code: 73132
Phone: +30 2821045911-12
Fax: +30 28281045654

CRETE, HERAKLIO

MINOAN LINES HERAKLIO PORT AGENCY

Heraklio, Passengers Station, Embarkation Office Heraklion port, Crete, Greece , Greece
Post Code: 71202
Phone: 0030 2810 330198
Fax: 0030 28103 30855

MINOAN LINES HERAKLION CENTRAL AGENCY

Heraklio, 17, 25th August str., Greece
Post Code: 71202
Phone: 0030 2810 399899
Fax: 0030 28102 29646

FOLEGANDROS

FOLEGANDROS TRAVEL

Folegandros, Folegandros, Greece
Post Code: 84011
Phone: 0030 22860 41273
Fax: 0030 22860 41149

IGOUMENITSA

MINOAN LINES IGOUMENITSA CENTRAL AGENCY

Igoumenitsa, Ioniou Pelagous, Greece
Post Code: 46100
Phone: 0030 26650 26715
Fax: 0030 26650 22101

MINOAN LINES IGOUMENITSA PORT OFFICE

Igoumenitsa, Inside Central Passengers\' station, port of Igoumenitsa, Greece
Post Code: 46100
Phone: 0030 26650 24404
Fax: 0030 26650 25833

IRAKLIA

GAVALAS EVANGELOS

Iraklia, Port of Iraklia, Greece
Post Code: 84300
Phone: 0030 22850 71539
Fax: 0030 22850 71561

IOS

ACTEON TRAVEL

Ios, Port of Ios, Greece
Post Code: 84001
Phone: 0030 22860 91343
Fax: 0030 22860 91088

MILOS

MILOS TRAVEL

Milos, Adamas Port, Greece
Post Code: 84801
Phone: 0030 22870 22000
Fax: 0030 22870 22688

MYKONOS

DELIA TRAVEL LTD

Mykonos, Akti Mavrogenous, Mykonos Port, Greece
Post Code: 84600
Phone: 0030 22890 22322
Fax: 0030 22890 24400

NAXOS

NAXOS TOURS

Naxos, Protopapadaki str.- (waterfront), Chora, Greece
Post Code: 84300
Phone: 0030 22850 24000
Fax: 0030 22850 23951

PAROS

POLOS TOURS

Paros, Parikia, Greece
Post Code: 84400
Phone: 0030 22840 22092
Fax: 0030 22840 21983

PATRA

MINOAN LINES PATRAS CETRAL AGENCY

Patra, Othonos - Amalias Str. 96 Embarkation: South Port of Patras , Greece
Post Code: 26222
Phone: 0030 26104 26000
Fax: 0030 26104 61188

PATRAIKA NAFTILIAKA PRAKTOREIA S.A.

Patra, 50, Iroon Polytechniou str, Greece
Post Code: 26441
Phone: 0030 2610 426000 - 1
Fax: 0030 2610 461188

SANTORINI (THIRA)

PELICAN TRAVEL

Santorini, Main square of Fira, Greece
Post Code: 84700
Phone: 0030 22860 22220
Fax: 0030 22860 22570

PELICAN TRAVEL - HELLENIC SEAWAYS PORT KIOSK

Santorini, Port of Athinios (opposite of the ferry\'s departure point), Greece
Post Code: 84700
Phone: 0030 22860 22220
Fax: 0030 22860 22570

SKIATHOS

SKIATHOS O.E

Skiathos, Syntagmatarhou Riga & Papadiamanti, Greece
Post Code: 37002
Phone: 0030 24270 22209
Fax: 0030 24270 22750

SYROS

ANDRIAKON SHIP & TOUR

Syros, 10, Akti Str. Papagou, Greece
Post Code: 84100
Phone: 0030 22810 84444
Fax: 0030 22810 86523

TINOS

MALLIARIS TRAVEL

Tinos, Pantanassis Square, Greece
Post Code: 84200
Phone: 0030 22830 24241
Fax: 0030 22830 24243

VOLOS

SPORADES TRAVEL

Volos, 32, Argonafton Str., Greece
Post Code: 38221
Phone: 0030 24210 23400
Fax: 0030 24210 35846

ITALY, ANCONA

MINOAN LINES ANCONA CENTRAL OFFICE

Ancona, Central Office: Via XXIX Settembre, 10 ancona, Italy
Phone: 0039 071 201708
Fax: 0039 071 201933

ITALY, TRIESTE

AGEMAR SRL

Trieste, Via Rossini 16, Italy
Post Code: 34123
Phone: 0039 040 363737
Fax: 0039 040 369276

HELLENIC LINES SRL

TRIESTE, Piazza N.Tommaseo 4, ITALY
Post Code: 34121
Phone: 0039 040 360333
Fax: 039 040 7606145

MINOAN LINES PORT OFFICE TRIESTE

TRIESTE, Ormeggio 57, Via della Rampa, ITALY
Post Code: 34123
Phone: 0039 040 9896556
Fax: 0039 040 9891235

MINOAN LINES TRIESTE PORT OFFICE

Trieste, Via della Rampa, very near to MOLO VII, Italy
Post Code: 34123
Phone: 0039 040 9896556
Fax: 0039 40 369276

ITALY, VENICE

MINOAN LINES VENICE PORT AGENCY

Venice, Stazione Marittima Magazzino 123 Venezia, Italy
Post Code: 30123
Phone: 0039 04124 07177
Fax: 0039 04124 47503

VENICE Ro Port MoS S.C.p.A

Venice, Via Autostrade del Mare (Via del Elettronica s.n.c.), Italy
Post Code: 30176
Phone: 0039 041 5478 611
Fax: 0039 041 5478 690
Policies

Policy of the company

Cancellation Policy

For Domestic lines
- From the date of the ticket issue and up to 14 days before the scheduled departure, the fare of the ticket is fully refundable.
- From 13 days up to 7 days before the scheduled departure: 75% refund.
- From 6 days up to 12 hours before the scheduled departure: 50% refund.
- Less than 12 hours before the scheduled departure: No refund.
- Tickets can be converted to open date tickets up till 2 hours before departure time.

Due to Covid-19 Pandemic, the following cancellation policy applies for all tickets that have been issued before the 07-07-2020.:

IMPORTANT COVID-19 NOTICE:
Altered cancellation policy of Minoan Lines due to Covid-19 Pandemic.
Cancellation is not possible.
You can convert your tickets into Open Date Tickets / Credit Voucher to use within 18 months from the date of your initial trip, on any route of the ferry company.
In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.

Reservations and tickets

Reservations or bookings can be made in cooperating travel agencies or the central offices of Minoan Lines.
Tickets are personal: they cannot be transferred and they are valid for a specific route.
Children up to 4 years old do not pay fare but a fare-free ticket has to be issued from the travel agency. Children up to 4 are not entitled a baby chair or seat. Children from 4 to 12 years old pay 50% of the ticket.
Open date tickets are valid for one year from their issuing date. Their reservation must be confirmed to the travel agents in advance. Any difference in the ticket fare must be paid by the passenger.
In case you lose your ticket, you must issue a new one and then declare it in writing to the company. If the original ticket is found non- utilized at the end of the year, then the ticket is refunded.

Delay or Cancellation of a Route

Minoan Lines is not responsible for any delay of departure due to extreme weather conditions, orders of the Ministry of Marine Merchandise or force majeure. The company has the right to substitute the vessel of the trip after approval of the Greek Ministry of Merchant Marine.

On board

Passengers must be at the port at least one hour before departure and vehicles at least two hours. Passengers are not allowed to stay in their car during the trip. The company is not responsible for any accident, loss or damage of a vehicle on embarkation/ disembarkation or during the trip.
People with special needs have access to all common areas of the ship and there are cabins specially designed for them. However, cabins are few so they are advised to book early. Passengers can leave their luggage in the vehicles but the company is not responsible for any loss or damage of them. During the trip, passengers are not allowed to reach the garage. Personal items or valuables can be given to the Purser Office for safekeeping.
Common areas are free to all passengers but you are not allowed to sleep or eat there. Pets travel free in specially designed kennels on the deck. They are not allowed to enter indoor public areas or cabins. Their owners are the sole responsible for their safety, hygiene and feeding. Pets should have valid health papers with them.

Camping on board

Camping on board passengers can use all public areas of the ship. They are provided electricity for the caravan for free and they can use the common WC and showers of the ship. For safety reasons, they are not allowed to use any cooking or heating gas on board. The service camping on board is available from April 1st to October 31st.

Passengers Ticket Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
The fare does not include catering.
Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare. In case of cancellation, passengers are entitled 50% refund if they cancel their reservation before departure.
Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

Vehicle Transport Receipt Conditions

Approved by the Hellenic Ministry of Mercantile Marine
The drivers are obligated to load and unload their vehicle.
The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
In case of loss of vehicle transport receipt, the fare is not refunded.
The vehicles passengers have to get out of them before their shipment aboard.
The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.