1858 reviews about our ferry services - Page 21

Easy booking

User friendly website, easy booking. They keep you posted via e-mail and SMS regarding sny changes in itinerary or timing. Digital tickets are the best and booking ahead of time makes your trip easier and more organised. Satisfied and will book again.

Simple booking, no response to complaint

[Translation by Ferriesingreece]
Booking was very easy. I then received an email stating a pick-up location in Marmaris. I went there by cab 2 days before the booked travel date and found out that the store is currently being renovated and is closed. I then drove on to the harbor and was told that the tickets can only be picked up here on the day of the trip. 25€ cab fare for nothing! I emailed FerriesinGreece with my request, no response! Very bad service!

Answer from Ferriesingreece.com
Thank you for your feedback. We are sorry to hear that you faced difficulties picking up your tickets from the central office of Seadreams and that they were renovating their office. We had not been notified by the ferry company about this, and now, after your review and after contacting the ferry company about this issue, we have removed the option for picking up tickets from their central city office.
Please note that as a gesture of good will we have now refunded you the service fees of 12.04 euro that you paid for your booking order *****46 due to the inconvenience you faced. The amount will show on your account in a few working days depending on your bank.
Furthermore, we would like to clarify that the email reservation@yesilmarmaris.com that you sent your question to and never received a reply is the email of the ferry company and not our email. We are sorry that you did not send your question directly to us in order to receive a fast reply.
Always at your disposal.

User-friendly

FerriesInGreece made booking my ferry ticket from Amorgos to Mykonos simple. Your website is user-friendly with clear instructions. You had numerous schedules and either the slow boat or Sea Jet to pick from. I like the variety. The digital ticket was convenient, and I liked that it could be added to my wallet for easy viewing. I will use you again.

Island hopping

[Translated from German]
Everything went well. We had booked three ferry transfers two months in advance. Delays or ship changes are sent in advance by SMS and e-mail.

Everything was great

[Translated from German]
Everything worked out great & we were informed quickly in case of changes.

Stress-free handling

[Translated from German]
Booking the tickets was easy and hassle-free. We were informed about time changes of the ferry connections by Sea Jets as well as by Ferriesingreece via SMS or Email. Online check-in the day before was helpful and easy to do.

Good transportion

Good transportation at a reasonable price. The boats are nice. Reading other comments, I have to say that people need to relax. Boats get delayed due to weather, yes they want to get in and out fast, so be ready and go with the flow. Announcements are clear and in Greek and English. If you are not sure when your stop is - ASK!

It is worth using this site

[Translated from Italian]
I will not hesitate to reuse the site, especially for booking multiple tickets. With one transaction I was able to purchase tickets for four different ferries, plus I always had after-sales assistance. Recommended!

Easy Booking/Bad Service

The experience of booking these tickets was fine but the overall service was just not there. I had to keep contacting customer support to get my tickets because I needed them to board. I regret booking with this company.

Answer from Ferriesingreece.com
Thank you for your feedback.
We inform you that on the 17th of April when you made your ferry booking 3*****7 on our online booking engine, you automatically received a booking confirmation email with detailed instructions on how to get your E-tickets for both companies Blue Star ferries and Seajets via their web check-in online service.

Even though, since you were not able to study it and follow the instructions, our reservations department did the process on your behalf and sent your e-tickets to your email upon your request.

This is a process that normally the passengers do themselves to select how they wish to receive their e-tickets (to which email or mobile number).

Of course in cases when passengers face difficulties we are always available to help, as we did in your case.

We hope you enjoyed your trips!

Easy and on time

The island hopping option was very handy, and made it easy to book the whole trip in advance. Schedules are respected, online check-in and boarding are quick and easy, and the boats are comfortable (But I do miss the old, slow boats).
Would love a route from the Cycladic islands to Hydra!

Great experience

We had a great experience with FerriesinGreece.
Booking was easy, online check-in was very convenient, and easy boarding with the mobile device boarding pass.

Ferries in the Cyclades

[Translated from German]
Just like taking the bus! We had the pleasure of using the ferries between the islands 6 times during our Cyclades vacation and were absolutely satisfied - easy booking via the Internet, very punctual ferries, and friendly staff

Ferry

It was a thoroughly good experience - staff, seating, helpfulness and ambience were all great. I did have a problem using the website: it is not as clear as it could be about at what stage you have to enter your partner's details. But it worked in the end which is all that counts.

Easy to use and complete

Very handy service with many destinations. I liked the island hopping option, which enabled us to book in advance our whole trip. The boarding passes were send on my email, which was very helpful.

Super service

[Translated from French]
Schedules are respected. Online check-in and boarding are quick and easy.
The boats are comfortable.