1509 reviews about our ferry services - Page 38

Professional service

The service was very professional. The booking process was easy. One of our ferries was delayed and we received an SMS informing us about it. Another ferry was cancelled and they were very reactive making new arrangements. Great job!

A nice trip in the Cyclades

Our trip to the Cyclades was perfect. We loved every island we visited. The website was easy to use and the instructions were clear. We were informed about a minor change in our boat's schedule and avoid us to wait for the ferry for more than an hour under the hot sun. We will come to Greece again and definitely use FerriesInGreece.

Just perfect

Everything was perfect. User-friendly web application, boats on time and excellent weather for an easy-going trip. Will use their service again.

Never warned of the delay

[Translated from French]
We used this platform to have a service equivalent to their commission. However, we were not even informed of the delay that our ferry was going to have, which was more than 4 hours.
It is simply unacceptable not to at least warn your passengers of such a delay! Customer disgusted and lost forever.

Answer from Ferriesingreece.com
Thank you for your comments, it's much appreciated.
We contacted the ferry company to verify what exactly happened and why we weren't notified of their schedule change so that we could also let you know.
They explained to us that they sent you an SMS on August 19 at 10:57 p.m. informing you of the change of departure time from Santorini, due to delays in the ship's previous route.
As we can see in your reservation you had registered your mobile phone under the number 0033 06745***** while when it is used for international calls it should be registered without 0 after the country code. We can therefore assume that because of this, you have not received the SMS sent by the ferry company.
We are always at your disposal for any further clarification.

Perfect support and services

Highly recommended, perfect application, easy to use for plan, book and finalize our ferry trip to Cycladic islands. Seajet and Bluestar ferries are perfect... We are happy. Superb thanks from Czech rep.

Super easy!

[Translated from German]
I booked several trips, more precisely my entire trip, through FerriesinGreece and I can only say, will do again and again!
Super easy to use! No problem retrieving tickets at the various ports either!
It made things a lot easier for me with my island hopping. Thanks for that!
Thumbs up.

Positive

[Translated from German]
We booked three ferries through FerriesInGreece. The booking process is not complicated and the mail confirmations clear.
All ferries were on time. We received from them an SMS alert to inform us about a change in the departure time. For our next vacation in Greece, we will book through this website again.

Always great

[Translated from Italian]
We have used the Ferriesingreece website for the third time in recent years to book ferries in the Cyclades.
Always reliable, fast and intuitive, both in consultation, booking and in the confirmation email with all the details to collect the tickets.
After 6 years we can only continue to recommend it!

Great service and a mix up quickly resolved

[Translated from Italian]
We booked our Mykonos-Naxos ferry via this website. It offers a quick booking process but at checkout, we had a service disruption. We booked again and we eventually paid the ferry twice, without realizing it at the moment. The customer service immediately contacted us reporting us the problem and they solved the problem quickly.
As for the service, we find it flawless.

Perfect

[Translated from French]
A very user-friendly website and boats always on time.
We did Rhodes - Kastellorizo ​​and Symi: Everything went very well, our tickets were booked online from France and everything worked well!

Perfect website to book

[Translated from French]
Easy trip and boat on time. On the other hand, one of our ferries was cancelled but they made all arrangements in order for us to travel with the next ferry.

Recommended!

[Translated from Italian]
Good service, simple booking.

Perfect support

Perfect to plan and buy tickets. Application useful and user friendly. Perfect support. Perfect info during the trip, the time of departure and delay of the ship. Highly recommended. We used it for trips from Pireus to Paros, Paros to Naxos, Naxos to Milos, Milos to Mykonos and Mykonos to Pireus.

Excellent

[Translated from Greek]
The service was excellent! The booking process was simple and for any questions and clarifications, their call center responded immediately and provided immediate solutions and answers. I highly recommend it!

Super!!

[Translated from French]
I highly recommend it!
We made all of our reservations through FerriesInGreece and everything went great. The site is simple, easy to understand and very intuitive.
In addition, we have had several cancellations due to COVID-19 and customer service has been on top! We had a very quick response from them and they made all the necessary changes for us!