1509 reviews about our ferry services - Page 34

Good booking portal

[Translated from German]
We did island hopping in the Cyclades in July 2021, five islands, start and end in Athens Rafina and Piraeus. We have booked six connections via FerriesinGreece. Redeeming the tickets was not a problem, except for the 70 minutes delay from Seajets company, everything went very well. We recommend FerriesinGreece. You will be informed in good time in the event of changes, including updates about Covid-19 regulations.

Perfect navigation but the welcome of customers on board could be better

[Translated from French]
The trip went very well.
The welcoming on the ferry can be improved with a smile, directions on how to get on board when arriving, etc

Everything very well organized

[Translated from German]
Easy to book, everything is very well organized. Always happy.

Great Vacation

Our tickets arrived on time with DHL. All the necessary documentation that was needed by the ferry company was included for us to fill out. We have used this company quite a few times and have never had an issue.

Perfect

[Translated from French]
Perfect!
Booking is super easy on hundreds of crossings between the islands. The boats are fast and very comfortable. You can download the ticket on the phone. Everything is very clear. For the covid, you just have to download the documents that are linked. The staff on board are friendly and cheerful.

Good service but additional costs

[Translated from French]
Website well done for reservations but we had to make 2 different reservations because we had 5 different boats to take and the site did not allow to book more than 4 routes: So we had to pay twice the booking fees. Moreover, the site does not allow you to print the tickets yourself, you have to pay for the printing of the ticket at 1 euro per ticket: for a family of 5 x 5 trips, the bill increases quickly !!
Other than that, the reservation service is well done; we have the possibility of following the boats in real time, which is very useful because they are often late !!!

Answer from Ferriesingreece.com
Thank you for your feedback. It is appreciated.
We would like to inform you that the fact that you had to make two separate bookings to cover the 5 trips of your family of 5 persons does not mean that you paid more service fees than if you had made one booking. This is because the service fees are calculated in proportion to the tickets’ rate included in each booking. Concerning the additional fee that some central agencies charge when picking up the tickets, this is something that can be avoided by following the web check in instructions that we provided to you on your booking confirmation. We understand that many passengers prefer to hold the actual printed boarding cards but as per the instructions we gave you in your booking confirmation some agencies charge this additional fee for this service.
Always at your disposal.

Congratulations and thanks

Thank you for all your help. The answers to our questions came promptly and were a real help.

Good service

We had no problems with the service, the tickets were issued at the port in 2 minutes and the staff was kind and answered our questions. We will use the service again when we return!

Straightforward and simple

[Translated from German]
From the handling to the cleanliness and the arrival, everything was well organized and recommendable.

Meh . . .

The service is fine. It worked. However, there was no mobile option, which meant I had to go to the ticket office to pick up my ferry tickets. That being the case I might as well had just gone and bought the ticket there. It would have been cheaper. My suggestion is to save your money.

Answer from Ferriesingreece.com
Thank you for the feedback. There are no mobile options for most of the ferry companies. By booking your tickets online, you secure your seat on board as the availabilities can be very limited during the season and this way you avoid bad surprises like beeing in the obligation to stay one more night on an island because no seats are available. By booking with us you also get the advantage to get notified for any delay or schedule time change. When you buy a ticket in an agency on the port, there is no after sale service. You just get the ticket. If a problem occurs, you will need to find a solution alone. By booking your tickets with us, we handle the problem and propose you all possible alternatives.

Quick and secure ferry tickets

Quick overview over the possible ferries. Secure booking mechanism with understandable steps.

Very good services

[Translated from French]
As usual, very good service thank you

Excellent choice

It was a great experience and hopefully I will come back and deal with them on another trip

Exellent Service

Exellent service, thank you!

Excellent service

Punctual, spacious, kind and professional. Great service.