1509 reviews about our ferry services - Page 52

Perfect

[Translated from German]
FerriesInGreece is the ferry portal of my trust! Everything worked perfectly! Changes in timetable and ship were announced in time via email. Thus, there were no unpleasant surprises. So if ferry in Greece, then FerriesInGreece! :-)

Excellent

There is a wish to express words of sincere gratitude to employees of the FerriesinGreece company and crews of Blue Star Ferries. Thanks to their professional work our travel on Naxos (15/09/2018) was unforgettable. Thank you very much!

Top - lovely again!

[Translated from German]
Just spent 2 weeks in Greece and visited 3 islands; I booked 3 ferries via this website (Santorini - Naxos, Naxos - Paros, Paros - Santorini) - all 3 trips went off smoothly. At the first port in Santorini we received the tickets for all 3 ferries - The port staff was always extremely polite and courteous! Have always had our car with us - everything has worked great. Would definitely book again and will definitely recommend you.

Great service

We traveled on 3 separate ferries over the course of a week. Our sailing from Paros to Naxos was canceled and we emailed to inquire about our options. We received very prompt service and were able to use the amount already paid for a different ferry.

The website was super easy to use and picking up vouchers efficient.

Excellent

Easy booking for multiple trips, with good documentation explaining where to pick up tickets. We went early to pick the tickets up and was well organised, literally 2 minutes. Will definitely use again

Not on time

As I'm coming a lot to Greece and its beautiful islands I am used to making reservations by your wonderful site "Ferries in Greece" and I am very satisfied from your services.
The last time I took a ferry from Amorgos to Santorini(13/9/18) it was supposed to come at 17.45 but it came on 20.30(Seajet 2). I understand it could happen but I did not get any message to my mobile telephone like other people, although you had my number and this was really bothering.

Answer by Ferriesingreece.com
Thank you for the feedback! It is appreciated.
We would like to inform you that we contacted Seajets to find out why they did not inform us of this change so that we could also notify you accordingly on time. As it was a change that had not been scheduled in advance, which resulted in the fact that all the passengers could not be informed on time and furthermore due to the delay that you faced, they offered a 50% refund of your ticket rate.
In order to receive this refund, kindly send us back the specific printed ticket part for your trip from Katapola to Santorini as Seajets needs it as proof to show their accounting department.

Ferries

We booked 3 ferries and although our first one was canceled due to a strike the other 2 were a breeze so I would definetly book with them again.

Extra expenses - Short warning about the strike

The boat trips were good.
Unfortunately, due to a short notice and no notice at all on the 4th of September, we almost missed the only boat that went from Mykonos to Santorini.
We understand the pressure on the company, but it is not acceptable to go to the port without knowing that the boat trip was cancelled.
Second issue was the extra cost for one night in Mykonos.
Had a worning earlier about the sea strike could saved this extra expense.
by changing the trip plan

Answer by Ferriesingreece.com
Thank you for your feedback. You had booked a trip from Mykonos to Santorini on the 3rd of September.
On the 27th of August we informed you that a strike had been announced for the 3rd of September and that we suggested that you change your trip to a previous date if not being able to travel on this date would cause to you any issues. At this point it was not yet confirmed that the strike would affect your trip. On the 30th of August we notified you again because at this point we had formal information that your trip was affected by the strike and we strongly advised you to book a trip on the 2nd of September to avoid the problems that usually follow on the day after a strike.
Despite this you insisted and asked us to change your trip for the 4th of September and we did this of course as per your request, with no extra charges or amendment fees due to the situation.
On the 3rd of September we were informed by Seajet that due to the strike your new trip of the 4th of September had been changed to depart later (at 13:35) and we informed you instantly about this as well, and we received your confirmation of receiving our notification. Therefore it is very difficult for us to understand why you say that you almost missed that ferry. We contacted Seajet who confirmed that this trip was not canceled and that you normally checked in on it.
As far as the hotel cost for the extra night in Mykonos is concerned, please note that we had informed you about the strike one week in advance and this was the earliest possible as we did not have any formal information earlier that your trip would be affected.
Furthermore in cases of canceled itineraries as per the terms and conditions that you accepted before proceeding to this booking our company is not responsible for any further expenses that may occur apart from the ticket rate which was used already for your new tickets that we prepared for you to travel on the 4th of September.
"In case of a cancelled itinerary, our company is not responsible for any further refund apart from the ferry ticket rate."
Always at your disposal.

Super Easy

Booked ferry tickets on your website to travel from Mykonos to Naxos. Super quick & easy. Documentation and info provided was excellent. Collection of tickets at agents office in Mykonos was a breeze. Thank you for your excellent service FerriesinGreece. Will definitely be using your services again.
Kevin & Monica Ford
Australia

Great service when ferry strike occurred

We only have positive things to say about this company, which was easy to book and communicate with. Ahead of an impending ferry strike, they proactively communicated the event and answered my emails with confirmation (when the ferry companies themselves did not). They promptly refunded the canceled trip as well. Thanks for great service.

Island hopping

Super efficient way of booking a greek islands holiday! The website is very used friendly and straigthforward to use. Tickets received in a just a few days. This service has made the transportation SO easy!! Very recommended! Thank you

Amazing

I used FerriesinGreece to book 3 different sailings. All were incredibly efficient with no issues at the check in booths. Would highly recommend this site and I will absolutely be using them next year when I plan my next trip to Greece.

Full refund received!

We got our money back with no fuss as strikes prevented us from getting to Santorini! Initial Booking process and communication excellent. We intend trying again in 2019 and will use this site again!

Sifnos Serifos

[Translated from French]
Thank you for our timely briefing on the ship strike on 03/09/2018, this allowed us to get our tickets for the day before and to organize our lodgings.

Very satisfied

Everything was perfect and during the strike of 3 September we were in the right way.