1509 reviews about our ferry services - Page 16

Perfect

[Translated from French]
Everything was perfect. Refund of the ticket following a later departure and then boat to Parros cancelled because of bad weather, an email to the company and 10 minutes later a new ticket for the next day in the mailbox. Very very reactive. Bravo

Ferry

[Translated from French]
Everything was perfect, easy to use and register.

All perfect!

[Translated from Italian]
Overjoyed to have booked all the ferries for my Cyclades islands tour with you. A month before departure there was a cancellation of one of the booked ferries and the customer service immediately informed us and suggested alternatives and promptly made the new reservation. Thank you for your assistance!

Route Piraeus/Patmos/Rhodes

[Translated from French]
We booked from France Piraeus/Patmos, then Patmos/Rhodes with a cabin for the latter because it was a night trip. Everything is perfect, the crew always informs you well, the self-service restaurant very good. On the other hand, the prices at the outside bar are too high for my taste (4€60 for a glass of draft beer).

Mykonos-Syros-Mykonos

[Translated from Russian]
Very convenient for moving around the islands! Performed professionally! It was interesting!!!

Original text
Миконос-Сирос-Миконос
Очень удобно для перемещений по островам! Профессионально исполняют! Интересно было!!

Fantastic Experience

We booked our island hoping trips using the FerriesInGreece. The system is user friendly and makes the booking process simple. We booked 3 trips and the entire experience was fantastic. The journey was very comfortable with spacious allocated seating. The amenities onboard are world-class and the staff are very welcoming and helpful. Our trips were:
trip 1 - Crete, Heraklio > Santorini (Thira): Company: Sea Jets / Vessel: Power Jet
trip 2 - Santorini (Thira) > Mykonos: Company: Sea Jets / Vessel: Worldchampion Jet
trip 3 - Mykonos > Athens, Piraeus: Company: Sea Jets / Vessel: Worldchampion Jet
We would highly recommend using FerriesInGreece to make your journey a pleasant one.

Correct service

Good service

Short term rebooking not possible

I paid the extra service fee to be more flexible. When my flight was late, I tried to rebook my ferry to a later time. Unfortunately, I just received answer, that it is not possible for different reasons and I was not offered further support. I had to buy another ticket.

Answer from Ferriesingreece.com
Thank you for your feedback. We would like to clarify that you asked to amend your ticket with Alpha Lines to a ticket with Blue star Ferries a few hours before your departure time.

As is in accordance with the terms and conditions of the ferry company that you accepted before proceeding with this booking it is not possible to change tickets to a different ferry company. We replied to you accordingly and then you asked to cancel the specific ticket which was also not possible so close to the departure time.

We would also like to clarify that the ‘Business’ service package that you bought covers our amendment fee of 12.3 euros, it does not cover the cancellation fees of the ferry company.

We are sorry that your flight was delayed causing these last-minute problems, kindly note that in such case you could ask the flight company for compensation for your ticket as you could not cancel or change it on time due to their delay.

Easy and Efficient

We have visited Greece 3x and used this company on all 3 visits. Website is easy to use and service is efficient. They send you an sms and an email when there’s a change in schedule. I always choose the option of paying a little extra for added services, and once we had to cancel the rest of the trip due to an accident and they arranged all the refund without any hassle.

Perfect service

[Translated from French]
Good service and quick information in real time in case of schedule changes. Thank you

Efficient service

[Translated from French]
No problem with circular tickets, seamless service, thank you!

Smooth sailing

Our experience was great, a smooth ride prompt turn arounds get you where your going on time

FerriesinGreece

Travelled a few times on the ferries in Greece - easy to book, online check in very easy, found embarking and disembarking very easy - overall very happy with the service and would definitely use again and highly recommend others to use for getting around the Greek Islands.

Works well

Ferries in Greece showed all timetables and was easy to book. Worked out very well.
Would be nice if there was an app by them.

Answer from Ferriesingreece.com
Thank you for your feedback. We are working on it :)

Impeccable

[Translated from German]
The process and booking through your platform was understandable and easy.
During my vacation, I was informed in time about the online check-in.
This process was also understandable.