1858 reviews about our ferry services - Page 4

Good website

[Translated from French]
Good website, I really appreciated how easy it was to use and the email communication. One drawback, perhaps related to the French translation on the Blue Star Ferries website. You have to enter the company’s reference number, even though the form asks for an order number — once this issue was resolved, everything worked very well.

Poor credit/refund handling

Unfortunately, when I had to change my trip due to illness, no credit was offered for a future trip.
I consider this incompetent and not customer-friendly.
This is not how you treat customers.

Answer from Ferriesingreece.com
Thank you for your feedback. We are truly sorry to hear that you had an accident on Paros and suffered a swollen ankle, and that you preferred not to visit a Greek doctor.
Please note that, as you informed us of your wish to change your trip only four days before departure, it was unfortunately not possible at that stage to cancel and fully refund your ticket, according to the ferry company’s terms and conditions.
Additionally, when a passenger changes a booking from Syros–Mykonos to a cheaper route, the fare difference cannot be refunded or credited toward a future trip. This policy is also part of the ferry company’s terms and conditions, which were accepted during the booking process.

Open-date tickets
Tickets can be converted to open-date tickets up to 24 hours before departure. Open-date tickets remain valid for one year from the conversion date, but are not valid for boarding until exchanged for new tickets with a confirmed departure date.
If the new fare is higher, the passenger must pay the difference. If it is lower, the fare difference is non-refundable.
Please note that open-date and reissued tickets cannot be cancelled.

Had you provided us with medical documentation, we could have submitted an exception request to the ferry company on your behalf to see whether a full refund might have been granted due to the circumstances.
We remain at your full disposal for any further information or assistance.

Super

[Translated from French]
Super, easy website for booking, the boat was on time and clean, friendly staff, highly recommended.
However, due to the cancellation of a route, we were forced to change our itinerary, and we had to pay high modification fees imposed by you... what a pity.

Ferriesingreece.com reply
Thank you for your feedback. After reviewing your case and communicating with you by email, we are pleased to confirm that you have received full refunds for both of your cancelled trips.
You also confirmed that no additional fees were charged.
Please don’t hesitate to contact us if you need any further assistance or information.

FerriesInGreece Review

[Translated from French]
Very well-designed website.
Booking is easy, and in case of any ferry changes or other updates, everything is communicated to us promptly.
I wholeheartedly recommend this company.

Rafina–Tinos–Andros (round trip)

[Translated from German]
Easy to book, very good support (check-in reminders, etc.), ferries run on time.

Canceled

I agree it's easy to book, but...My ticket was canceled and the company changed my ticket from the 7:20 to 18:30 and we left the port at 21:30. I wasn't be happy.

Answer from Ferriesingreece.com
We are sorry to hear about the delays you experienced on your departure date. Please note that, on that specific day, the port authorities suspended all ferry departures due to strong winds to ensure passenger safety.
We have contacted Blue Star Ferries, who confirmed that passengers were informed via SMS on the same day. Their vessel departed at 21:30, immediately after receiving clearance from the port authorities.

Review

[Translated from French]
Very satisfied with the service overall.
Even more so with the representative I spoke with several times over the phone, first to change the departure date, and later to obtain a 50% refund of the ticket price following a flight issue that caused us to miss the departure time.

Easy to book, good service

The website is very easy to navigate and make the bookings. Very helpful with information about departure-time, delays etc.

Very satisfied

[Translated from French]
Easy interface to book crossings from Piraeus.
Despite a small problem, which was quickly resolved by the team, I really appreciated the service of FerriesinGreece.

I had to make a change of destination, and I had very responsive contacts who were truly concerned with customer satisfaction.

Island Hopping

Fast, professional service. Always ready to assist and answer any question however trivial. Will certainly book through you again and recommend you to friends and family. Thank you!

Excellent service

I have appreciated the help and assistance the staff offered during the whole journey, and particularly when our ferry was cancelled due to adverse weather conditions. It was a critical moment, but the staff was very efficient and always quick to reply to any question. Thank you!

Island hopping

Easy to book several boats at the same time. Safe payment, good service.

Summer of 2025

Informative, quick replies, excellent digital service, money back without any trouble (after sailing ban)

Booking

[Translated from German]
Already the second time I’ve booked island hopping through this site. Very clear and everything always works perfectly.

Excellent site

[Translated from French]
Excellent site: easy, practical, and reliable