1682 Reviews about our services
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Great service
Great Web service. It's the third year we are using this service and all is working 100% and on time. Thanks. AAA++++
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Perfect except...
[Translated from French]
The air-conditioning was far too cold and passengers froze on the Blues Star Ferries Mykonos.
Otherwise easy to book and obtain tickets on mobile. Many thanks again. -
Smooth sailing
Everything from the booking to the peace of mind I had from the additional insurance we took in case of cancellations meant that the ferry process (which had made me nervous) was indeed smooth sailing. We were kept well informed, eTicketing worked without a glitch as did the online check-in process. Highly recommend.
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Very good customer service
[Translated from French]
After a cancellation due to bad weather conditions, and the repurchase of a ticket for the following day, I was reimbursed for the initial ticket. A few exchanges by phone and e-mail, and the problem was solved.
Easy booking for several crossings with different companies, good indications on the procedures to follow for the check-in online.
I recommend this service! -
Great service
We have used this site for traveling via your ferries to 3 islands. Every trip was right on time, ticketing worked perfectly, it's the fourth year we used this website and it's perfect. Thanks a lot, see you next year.
Gidy. -
Great service
We booked many ferries for our island hopping trip.
Perfect service. Tip, take the fast Seajet ferry with online check-in, saves a lot of time.
Once our boarding pass didn't come through, I asked for help and received the boarding passes immediately. -
Excellent service
[Translated by Ferriesingreece]
We took the ferry from Piraeus to Aigina
. Super easy online booking. Correct price, fast boat!
The only problem was the signage at Piraeus port, where we had to turn around a bit to find the boarding bridge.
Answer from Ferriesingreece.com
Thank you for taking the time to write us. Please not that the boarding gate can be seen on the tickets and you can use our map of Piraeus to find your way: https://www.ferriesingreece.com/photos/athens-ports/athens-piraeus-port.png -
Pleasantly surprised
[Translated from French]
I was both anxious to sleep on the ferry and stressed by some of the comments I had read, but I was pleasantly surprised!
Very comfortable ferry and cabin
I wouldn't hesitate to cross again with FerriesinGreece. -
Very good service
Right on time. Very good service. Got messages on time.
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Fabulous service
Fabulous service. Easy booking, this is the first time doing island hopping and it was fabulous. Once you worked out how it all flowed it was seamless. Thoroughly recommend it. The ferries were well-ordered clean and very very efficient ☺️.
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Only partial refund of costs incurred
[Translated from German]
I booked a ferry from Rethymnon via Santorini to Syros without a stopover.
The ferry from Santorini to Syros was canceled due to a storm.
I only received a partial refund, plus costs for the booked accommodation in Syros, plus costs for a further 3-day stay in Rethymnon!
Answer from Ferriesingreece.com
Thank you for your feedback.
We would like to inform you that we have already refunded you the ticket rate for your trips from Rethymno to Santorini and Santorini to Syros on the 30th of June due to the second of these trips being a canceled itinerary due to bad weather conditions. Today we have managed to receive an exceptional refund also for your return trips Syros to Santorini and Santorini to Rethymno on the 2nd of July even though those trips were never canceled.
Consequently, we have now refunded you 100% of the total ticket rate for all four trips. We are sorry that you faced this inconvenience, but kindly note that the trip from Santorini to Syros was cancelled by the port authorities for your security.
Concerning your additional expenses for your accommodations, please note that as per the terms and conditions of the ferry company that you accepted before proceeding to the payments of these bookings:
• The shipping company will not be responsible for any delay in sailing, deviation and not keeping the normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to a force major.
• If for any reason the travel is cancelled, the fare is refunded without any further obligation of the shipping company towards the passenger. -
Excellent services
The booking and e-ticketing were very clear, smooth, and easy.
Mostly reccommended! -
Hassle free
Booking on the website was easy and great to get e-ticketing.
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Pretty good
[Translated from Italian]
Nothing to say about our trip: beautiful ship, friendly and helpful staff, respected timetables, timely information...almost all of it!
The only difficulty we encountered was in changing our tickets: we were supposed to leave from Piraeus on June 29 but the connections to the islands were cancelled due to strong wind; the moment we learned of the communication we hung on the phone to move our reservation, but the call center could not do this.
We had to rush to the Piraeus offices from Athens, where a kind employee, moved our reservation to the following day.
Answer from Ferriesingreece.com
Thank you for your feedback. We are sorry that your initially booked trip was cancelled due to high winds. Please note that when a trip is cancelled this means that it is fully refundable and there is no need to rush to change the tickets on the same day. This is something that you can do even on the next day or you can simply buy your new desired tickets and ask to be fully refunded for those that concern your cancelled trip.
Furthermore, please note that to change your tickets you need to send us a written request via email, as it is not possible to change tickets over the phone for security reasons. This is also in accordance with the terms and conditions that you accepted before proceeding with this booking:
• Cancellations and amendments cannot be made over the phone. They need to be requested in written form via email. -
Everything was so good
Everything was so good starting the reservation online and the experience on the ferry.
Most recommended.