Blue Star Ferries is member of Attica Group, one of the most significant companies in the Greek shipping industry. Its fleet consists of vessels of the latest technology and serves itineraries starting from the port of Piraeus and heading to the islands of Cyclades (Mykonos, Santorini, Paros etc) and Dodecanese (Rhodes, Kos etc).
Even though Blue Star Ferries was established in November 1992, its history starts in 1897. At that time BLUE STAR SHIPPING would transport cargo and passengers mainly in the Adriatic and Ionian Sea between Greece and Italy. Later on, from 1980 until 2000 the company developed rapidly and started bringing into action ferries both in Greece and abroad.
At the time being, Blue Star is in possession of crafts that are all new, fast and of the latest technology. Their Greek vessels are able to provide with all the facilities, and luxury their passengers could request during their trip while the services provided on board are of the highest quality.
Furthermore since year 2002, Blue Star Ferries, has become certified with ISO 14001 Environmental Management System, being the first company to develop Environmental Policy in Greece. Later on the Group of Attica Ferries also became certified with ISO 9001 which constitutes recognition of the high standard of their services.
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General Information
Blue Star Ferries Central Office
123-125 Syngrou Avenue & 3, Torva Street
Post Code: 117 45
Fax: 210 8919829
E-mail: bluestarferries@bluestarferries.com
Website: http://www.bluestarferries.com
ATHENS, PIRAEUS
BLUE STAR FERRIES PIRAEUS PORT OFFICE 1
Piraeus, Inside Gate E7 of Piraeus port, Greece
Post Code: 18545
Phone: 0030 210 4222440
Fax: 0030 210 4176973
BLUE STAR FERRIES PIRAEUS PORT OFFICE 2
Piraeus, Inside Gate E1 and E2 of Piraeus port, Greece
Post Code: 18531
Phone: 0030 210 4119171
Fax: 0030 210 4137144
GELASAKIS - HELLENIC SEAWAYS PORT KIOSK
PIRAEUS, Inside Gate E8, PORT OF PIRAEUS, GREECE
Post Code: 18531
Phone: 0030 210 4190200
Fax: 0030 210 4121832
GELASAKIS SHIPPING & TRAVEL CENTER
Piraeus, 6, Areistidou Str., Greece
Post Code: 18531
Phone: 0030 210 4222440
Fax: 0030 210 4176973
GIOVANTI
Piraeus, 26, Akti Poseidonos str, Greece
Post Code: 18531
Phone: 0030 210 4119313
Fax: 0030 210 4170725
ATHENS, RAFINA
MAMALIS TRAVEL
Rafina, Akti Papandreou (at the centre of Rafina Port, near the port police), Greece
Post Code: 19009
Phone: 0030 22940 22292
Fax: 0030 22940 26240
TOGIAS TRAVEL
Rafina, Port of Rafina (next to fish market), Greece
Post Code: 19009
Phone: 0030 22940 23150
Fax: 0030 22940 23350
ATHENS, LAVRIO
OSTRIA TRAVEL
Lavrio, New Port of Lavrio, Greece
Post Code: 19500
Phone: 0030 22920 26777
Fax: 0030 22920 26303
AEGINA, PORT
TZITZIS NEKTARIOS
Aegina, Quay of Aegina, Greece
Post Code: 18010
Phone: 0030 22970 26777
Fax: 0030 22970 25860
AG.CONSTANTINOS
ALKYON RENT A CAR
Agios Constantinos, Evoikou 1 and Riga Fereou (opposite of the port), Greece
Post Code: 35006
Phone: 0030 22350 31920
Fax: 0030 22350 32234
AGISTRI, MYLI
BLUE STAR FERRIES - HELLENIC SEAWAYS PORT KIOSK
Agistri, Myli, Greece
Post Code: 18011
Phone: 0030 22970 91470
Fax: 0030 22970 91342
AGISTRI, PORT
AEGINA ISLAND HOLIDAYS
Agistri, Agistri, Greece
Phone: 0030 22970 91171
Fax: 0030 22970 25860
ALONISSOS
VLAIKOS TRAVEL
Alonissos, Patitiri Alonnisos, Greece
Post Code: 37005
Phone: 0030 24240 65450
Fax: 0030 24240 65195
AMORGOS, AEGIALI
NAFTILOS-EL. VEKRIS
Amorgos, Port of Aegiali, Greece
Post Code: 84008
Phone: 0030 22850 73032
Fax: 0030 22850 73231
AMORGOS, KATAPOLA
N. SYNODINOS
Katapola, Port of Katapola, Greece
Post Code: 84008
Phone: 0030 22850 71201
Fax: 0030 22850 71278
NAUTILOS-EL. VEKRIS
Katapola, Port of Katapola, Greece
Post Code: 84008
Phone: 0030 22850 71201
Fax: 0030 22850 71278
THEOLOGITOU ZOI
Katapola, Katapola, Amorgos , Greece
Post Code: 84008
Phone: 0030 22850 71256
Fax: 0030 22850 74119
ASTYPALEA
PARADISE TRAVEL
Astypalea, 24, Michail Karagiorgi Str., Pera Gialos, Greece
Post Code: 85900
Phone: 0030 22430 61224
Fax: 0030 22430 61450
ANDROS
PORTO ANDROS
Gavrio, Port of Gavrio, Greece
Post Code: 84500
Phone: 0030 22820 71222
CHIOS, PORT
MICHALAKIS TRAVEL
Chios, 9, Kanari Str., Greece
Post Code: 82100
Phone: 0030 22710 40070
Fax: 0030 22710 23284
SUNRISE TOURS
Chios, 28 Kanari Str., Greece
Post Code: 82100
Phone: 0030 22710 41390
Fax: 0030 22710 41391
ANAFI
ANAFI TRAVEL - ROUSSOU TRAVEL
Anafi, Anafi port, Greece
Post Code: 84009
Phone: 0030 22860 61408
Fax: 0030 22860 61300
CORFU
SUPERFAST FERRIES-CORFU
Corfu, 22, Ethnikis Antistasseos str, Greece
Post Code: 49 100
Phone: 0030 26610 81222
Fax: 30 26610 26426
CRETE, CHANIA
BLUE STAR FERRIES (SOUDA)
SOUDA, CHANIA, Soudas square, GREECE
Post Code: 73200
Phone: 0030 28210 80050
Fax: 0030 28210 80051
GELASAKIS SHIPPING & TRAVEL CENTER
Crete, 14, 1866 Square,Chania, Greece
Post Code: 73100
Phone: 0030 28210 75444
Fax: 0030 28210 75444
GELASAKIS SHIPPING & TRAVEL CENTER
Souda, Soudas square, Greece
Post Code: 73200
Phone: 0030 28210 81478
Fax: 0030 28210 89334
CRETE, HERAKLIO
ANEK-SUPERFAST HERAKLION PORT
HERAKLION, DIMOKRATIAS AVE. 11, GREECE
Post Code: 71306
Phone: 0030 2810 347180
Fax: 0030 2810 347189
DONOUSSA
SIGALAS TRAVEL
Donoussa, Port of Donoussa, Greece
Post Code: 84300
Phone: 0030 22850 51570
Fax: 0030 22850 51607
FOLEGANDROS
FOLEGANDROS TRAVEL
Folegandros, Folegandros, Greece
Post Code: 84011
Phone: 0030 22860 41273
Fax: 0030 22860 41149
FOURNI
FOURNI TRAVEL
Fourni, Central Road of Fournoi, Greece
Post Code: 83400
Phone: 0030 22750 51019
HERMIONI
FUN IN THE SUN
Hermioni, Central Square on Hermioni port, Greece
Post Code: 21051
Phone: 0030 27540 31514
Fax: 0030 27540 31881
HYDRA
HYDREONIKI TRAVEL
Hydra, Quay of Hydra, Greece
Post Code: 18040
Phone: 0030 22980 54007
Fax: 0030 22980 52157
IGOUMENITSA
SUPERFAST FERRIES- IGOUMENITSA
Igoumenitsa, Ag. Apostolon 7-9, New Port Egnatia, Greece
Post Code: 46 100
Phone: 0030 26650 29 200
Fax: 0030 26650 28 156
IKARIA, AG.KIRIKOS
IKARIADA TRAVEL -TSAKALOFAS EVAGELOS
Ag. Kirikos, On the central square of Agios Kirikos, Greece
Phone: 0030 22750 23322
Fax: 0030 22750 23708
IRAKLIA
GAVALAS EVANGELOS
Iraklia, Port of Iraklia, Greece
Post Code: 84300
Phone: 0030 22850 71539
Fax: 0030 22850 71561
IKARIA, EVDILOS
ALBATROSS TRIPS
IKARIA, EVDILOS, GREECE
Post Code: 83302
Phone: 0030 22750 32931
Fax: 0030 22750 32923
IOS
ACTEON TRAVEL
Ios, Port of Ios, Greece
Post Code: 84001
Phone: 0030 22860 91343
Fax: 0030 22860 91088
IOS STAR TRAVEL
IOS, IOS PORT, GREECE
Post Code: 84001
Phone: 0030 22860 91252
Fax: 0030 22860 91067
INOUSSES
MICHALAKIS TRAVEL INOUSSES PORT KIOSK
Inouses, Port, at the same building as the Town Hall, Greece
Post Code: 82101
Phone: 0030 22710 40070
Fax: 0030 22710 23284
KALYMNOS
MAGOS TOURS
Kalymnos, Aghios Nikolaos, Greece
Post Code: 85200
Phone: 0030 22430 28777
Fax: 0030 22430 22608
KARPATHOS, PORT
POSSI TRAVEL - HOLIDAYS
Karpathos, Konaki, Greece
Post Code: 85700
Phone: 0030 22450 23342
Fax: 0030 22450 23342
KASTELORIZO
PAPOUTSIS TRAVEL
Kastelorizo, Megisti, Greece
Post Code: 85111
Phone: 0030 22460 70630
Fax: 0030 22460 49286
KAVALA
Seaways Maritime Agency
Kavala, 32, Karaoli Dimitriou sqr. (Inside Kavala port Terminal), Greece
Post Code: 65201
Phone: 0030 25102 20067
Fax: 0030 20510 230231
KEA
STEGADI TRAVEL
Kea, Cyclades, Korissia, on the port, Greece
Post Code: 840 02
Phone: 0030 2288021435
KIMOLOS
MAGANIOTIS TRAVEL
Kimolos, Chora Kimolos, Greece
Post Code: 84004
Phone: 0030 22870 51000
Fax: 0030 22870 51600
KOS, PORT
EXAS TRAVEL SERVICE
Kos, 4, Ant. Ioannidi Str., Greece
Post Code: 85300
Phone: 0030 22420 29900
Fax: 0030 22420 24864
EXAS TRAVEL SERVICE - PORT KIOSK
KOS, INSIDE PORT OF KOS, Greece
Post Code: 85300
Phone: 0030 22420 44970
Fax: 0030 22420 24864
KOUFONISSI
PRASINOU KATERINA
Koufonissi, Port of Koufonissi, Greece
Post Code: 84300
Phone: 0030 22850 71438
Fax: 0030 22850 74249
KYTHNOS
GONIDAKIS ANTONIOS
Kythnos, Merihas, Greece
Post Code: 84006
Phone: 0030 22810 32345
Fax: 0030 22810 32245
LEROS
AEGEAN TRAVEL
Leros, Laki, Greece
Post Code: 85400
Phone: 0030 22470 26000
Fax: 0030 22470 23364
LESVOS (MITILINI)
PICOLO TRAVEL TOURISM & CRUISES
Lesvos, 73A Kountouriotou Str., Greece
Post Code: 81100
Phone: 0030 22510 27000
Fax: 0030 22510 42042
LIMNOS
ATZAMIS TRAVEL
Lemnos, Mirina, Greece
Post Code: 81400
Phone: 0030 22540 25690
Fax: 0030 22540 25691
PRAVLIS TRAVEL
Limnos, Port of Myrina, Parissidos Street 5, Greece
Post Code: 81400
Phone: 0030 22540 24617
Fax: 0030 22540 24446
LIPSI
AEGEAN TRAVEL
Lipsi, Port of Lipsi, Greece
Post Code: 85001
Phone: 0030 22470 26700
Fax: 0030 22470 23364
DIMOTIKO AGENT
Lipsi, Lipsi port, Greece
Post Code: 85001
Phone: 0030 22470 41250
Fax: 0030 22470 41250
METHANA
KOLLIAS DIMITRIOS
Methana, 58, Saronic Coast, Greece
Post Code: 18030
Phone: 0030 22980 92580
Fax: 0030 22980 92175
MILOS
RIVA TRAVEL
Milos, Adamas, Greece
Post Code: 84801
Phone: 0030 22870 24024
Fax: 0030 22870 28005
MYKONOS
DELIA TRAVEL LTD
Mykonos, Akti Mavrogenous, Mykonos Port, Greece
Post Code: 84600
Phone: 0030 22890 22322
Fax: 0030 22890 24400
SEA & SKY TRAVEL central office
Mykonos , Mykonos town, Greece
Post Code: 84600
Phone: 0030 22890 28240
Fax: 0030 22890 24582
SEA & SKY TRAVEL port kiosk
Mykonos, New port (Tourlos Port) at the quay, Greece
Post Code: 84600
Phone: 0030 22890 22853
Fax: 0030 22890 24582
NAXOS
NAXOS TOURS
Naxos, Protopapadaki str.- (waterfront), Chora, Greece
Post Code: 84300
Phone: 0030 22850 24000
Fax: 0030 22850 23951
ZAS TRAVEL
Naxos, Port of Naxos, Greece
Post Code: 84300
Phone: 0030 22850 23331
Fax: 0030 22850 23419
NISYROS
KENTRIS TRAVEL
Nisyros, Mandraki, Greece
Post Code: 85303
Phone: 0030 22420 31227
Fax: 0030 22420 31227
PAROS
ERKYNA TRAVEL
Paros, Parikia, Greece
Post Code: 84400
Phone: 0030 22840 23112
Fax: 0030 22840 22656
MELTEMI TRAVEL
Paros, Parikia, Greece
Post Code: 84400
Phone: 0030 22840 21242
Fax: 0030 22840 22401
POLOS TOURS
Paros, Parikia, Greece
Post Code: 84400
Phone: 0030 22840 22092
Fax: 0030 22840 21983
PATMOS
ASTORIA TRAVEL
Patmos, Skala, Greece
Post Code: 85500
Phone: 0030 22470 31205
Fax: .
POROS
MARINOS TOURS
Poros, 4. Heroon Sqr. Poros port, Greece
Post Code: 18020
Phone: 0030 22980 22977
Fax: 0030 22980 25325
PORTO HELI
HELLENIC VISION SHIPPING
Porto Heli, Port of Porto Heli, Greece
Post Code: 21300
Phone: 0030 27540 51543
Fax: 0030 27540 51444
PATRA
FERRY CENTER-G. TELONIS
PATRA, OTHONOS & AMALIAS 12, GREECE
Post Code: 26223
Phone: 0030 2610 634000
Fax: 0030 2610 634090
SUPERFAST FERRIES- PATRA
Patra, Othonos Amalia 12, Greece
Post Code: 262 23
Phone: 0030 2610 622500
Fax: 0030 2610 623574
PSARA
PSARA TRAVEL
Psara, Port, Greece
Post Code: 82104
Phone: 2274061351
RHODES
RODOS FERRIES SERVICES/SKEVOS TRAVEL
Rodos, 111, Amerikis Str., Greece
Post Code: 85100
Phone: 0030 22410 22461
Fax: 0030 22410 22354
RODOS FERRIES SERVICES/SKEVOS TRAVEL - PORT OFFICE
Rodos, On the port Akantia, Greece
Post Code: 85100
Phone: 0030 22410 22461
Fax: 0030 22410 22354
SAMOS, KARLOVASSI
DIAKOGEORGIOU DIMITRIOS
Karlovasi, Port of Karlovasi, Greece
Post Code: 83200
Phone: 0030 22730 38031
Fax: 0030 22730 33695
HARALAMBAKIS TRAVEL
Samos, Port of Karlovassi, Karlovassi, Greece
Post Code: 83200
Phone: 0030 22730 32320
Fax: 0030 22730 30220
SAMOS, VATHI
BY SHIP TRAVEL
Samos, Themistokli Sofouli 5, Vathy, Greece
Post Code: 83100
Phone: 0030 22730 22118
Fax: 0030 22730 80447
ITSA TRAVEL
Vathi, Vathi port next to the port authority, Greece
Post Code: 831 00
Phone: 0030 22730 23605
Fax: 0030 22730 27955
SANTORINI (THIRA)
DAKOUTROS TRAVEL
Santorini, Fira, Greece
Post Code: 84700
Phone: 0030 22860 22958
Fax: 0030 22860 22686
DAKOUTROS TRAVEL PORT OFFICE
Santorini, Athinios port, Greece
Post Code: 84700
Phone: 0030 22860 23692
Fax: 0030 22860 22686
PELICAN TRAVEL
Santorini, Main square of Fira, Greece
Post Code: 84700
Phone: 0030 22860 22220
Fax: 0030 22860 22570
PELICAN TRAVEL - HELLENIC SEAWAYS PORT KIOSK
Santorini, Port of Athinios (opposite of the ferry\'s departure point), Greece
Post Code: 84700
Phone: 0030 22860 22220
Fax: 0030 22860 22570
SCHINOUSSA
PARALOS TRAVEL
Schinoussa, Port of Schinoussa, Greece
Post Code: 84300
Phone: 0030 22850 71160
Fax: 0030 22850 71957
SERIFOS
KONDILIS SHIPPING & TOURISM
Serifos, Livadi Serifos, Greece
Post Code: 84005
Phone: 0030 22810 52340
Fax: 0030 22810 52135
SIFNOS
KATSOULAKIS TRAVEL
Sifnos, Apollonia, Greece
Post Code: 84003
Phone: 0030 22840 31004
Fax: 0030 22840 31213
SIKINOS
KOUNTOURIS TRAVEL
Sikinos, On the port of Sikinos, Greece
Post Code: 84010
Phone: 0030 22860 51232
Fax: 0030 22860 51168
SKIATHOS
SKIATHOS O.E
Skiathos, Syntagmatarhou Riga & Papadiamanti, Greece
Post Code: 37002
Phone: 0030 24270 22209
Fax: 0030 24270 22750
SKOPELOS, GLOSSA
TRIANTAFYLLOU NIKOLAOS
Glossa Skopelos, Glossa Skopelos, Greece
Post Code: 37003
Phone: 0030 24240 33435
Fax: 0030 24240 33042
SKOPELOS, PORT
NAFTIKO PRAKTORIO SKOPELOU - Apostolis Kosifis
Skopelos, Quay of Skopelos, Greece
Post Code: 37003
Phone: 0030 24240 22767
Fax: 0030 24240 23608
SPETSES
BARDAKOS TOURS
Dapia, Dapia, Greece
Post Code: 18050
Phone: 0030 22980 73141
Fax: 0030 22980 72841
SYMI, PORT
SYMI TOURS TOURIST AND TRAVEL AGENCY
Symi, Ypolohagou Menikidi, Paralia, Greece
Post Code: 85600
Phone: 0030 22460 71307
Fax: 0030 22460 70011
SYROS
VASSILIKOS
Syros, 10, Akti S. Papagou Str, Greece
Post Code: 84100
Phone: 0030 22810 84444
Fax: 0030 22810 86523
THESSALONIKI
FERRY TRAVELLER
Thessaloniki, Passenger terminal inside the port of Thessaloniki, Greece
Post Code: 54625
Phone: 0030 2310 500800
Fax: 0030 2310 542992
TILOS
STEFANAKIS TRAVEL
Tilos, Port of Tilos, Greece
Post Code: 85002
Phone: 0030 22460 44360
Fax: 0030 22460 44315
TINOS
MALLIARIS TRAVEL
Tinos, Pantanassis Square, Greece
Post Code: 84200
Phone: 0030 22830 24241
Fax: 0030 22830 24243
TINOS MARINER
Tinos, Pantanassis Sqr., Greece
Post Code: 84200
Phone: 0030 22830 23193
Fax: 0030 22830 23597
VOLOS
SPORADES TRAVEL
Volos, 32, Argonafton Str., Greece
Post Code: 38221
Phone: 0030 24210 23400
Fax: 0030 24210 35846
ITALY, ANCONA
SUPERFAST FERRIES- ANCONA
Ancona, Via XXIX Settembre 2/0, Italy
Post Code: 60122
Phone: 0039 712072346
Fax: 0039 071 202219
ITALY, BARI
SUPERFAST FERRIES- BARI
Bari, Corso A. de Tullio 6, Italy
Post Code: 70120
Phone: 0039 080 52 82 809
Fax: 0039 080 52 82 828
SUPERFAST FERRIES- BARI CHECK IN BOOTH
Bari, Stazione Marittima Porto, Italy
Post Code: 70120
Phone: 0039 0805282828
Fax: 0039 080 5282444
Policy of the company
Cancellation Policy:
If trip date is during HIGH SEASON (23/04/21-09/05/21 & 11/06/21-26/09/21) the following applies:
- 7 days before departure: Tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date.
- From 7 days up to 4 hours prior to departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 4 hours up to the departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
- 4 days before departure (in Saronic islands): Tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date.
- From 4 days up to 2 hours prior to departure (in Saronic islands): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 2 hours up to the departure (in Saronic islands): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date. In Piraeus-Aegina-Agistri route, tickets can be converted to open date tickets or for another departure date, up to the departure.
- After departure: Tickets cannot be cancelled or converted to open date tickets or to another date.
For the period from 23/04/21-01/05/21 & 17/06/21-19/06/21 for all departures from Piraeus, Rafina, Lavrio, Volos and Kavala and for the period from 02/05/21-09/05/21 & 21/06/21-22/06/21 for all departures to Piraeus, Rafina, Lavrio, Volos and Kavala tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date, 14 days before departure. From 14 to 7 days before departure, the tickets are 75% refunded or alternatively they are turned to open-date tickets or can be changed for another date. The same applies to all Intermediate routes.
During LOW SEASON (all other dates except those mentioned in HIGH SEASON):
- 3 days before departure: Tickets are cancelled without charge or can be converted to open date tickets.
- From 3 days up to 1 hour prior to departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 1 hour up to the departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
- 1 day before departure (in Saronic islands): Tickets are cancelled without charge or can be converted to open date tickets.
- From 1 day up to the departure (in Saronic islands): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- After departure: Tickets cannot be cancelled or converted to open date tickets or to another date.
OPEN DATE TICKETS: Open date tickets are cancelled without fees when they have been originally issued as open date. Tickets which have been converted to open date, are cancelled according to the cancellation terms and conditions of the originally issued tickets. If passengers wish to travel on a date when a higher fare is in force, then they must pay the difference between the current and the pre-paid open ticket fare. If the new tickets are cheaper the difference in rates is not refunded.
Super economy tickets are offered for limited number of tickets. These tickets cannot be cancelled or amended for another hour or departure date.
* Tickets can only be invalidated by the issuing agency and they cannot be invalidated over the phone. Passengers who wish to cancel their tickets must hand them over to the issuing agency.
Due to Covid-19 Pandemic, the following cancellation policy applies for all tickets that have been issued before the 07-07-2020.
IMPORTANT COVID-19 NOTICE:
Altered cancellation policy of Blue Star ferries due to Covid-19 Pandemic.
Cancellation is not possible.
You can convert your tickets into Open Date Tickets / Credit Voucher to use within 18 months from the date of your initial trip, on any route of the ferry company.
In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.
Passengers Tickets Conditions
Ticket Issue
All tickets must be issued with the name of the passenger on it, the sex and the age. If the passenger is a person with special needs, this must be made clear during the ticket issue. It is forbidden to issue a ticket on board, which is why passengers must issue tickets on time. Children up to 4 years old do not pay a ticket but they have to hold a ticket with zero fare.
Open date tickets
In order for the open date tickets to be valid, you have to issue a boarding card through your travel agent. The open date tickets are valid for indefinite time. If until the travel date, the fare have raised, then the passenger has to pay the difference.
Ticket cancellation
The tickets can be cancelled only through the travel agent. You can not cancel a ticket by phone. The cancelled tickets must be returned to the travel agent.
Approved by the Hellenic Ministry of Mercantile Marine
The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
The fare does not include catering.
Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
The bearer of a full ticket is allowed to carry free of charge luggage up to 50 kilos or 1 cubic meter.
In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.
Vehicle Transport Receipt Conditions
Approved by the Hellenic Ministry of Mercantile Marine
The drivers are obligated to load and unload their vehicle.
The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
In case of loss of vehicle transport receipt, the fare is not refunded.
The vehicles passengers have to get out of them before their shipment aboard.
The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.
Videos
View our selection of videos of Blue Star Ferries, presenting interior and exterior views of the fleet of Blue Star Ferries.
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Offices
Blue Star Ferries Central Office123-125 Syngrou Avenue & 3, Torva Street
Post Code: 117 45
Fax: 210 8919829
E-mail: bluestarferries@bluestarferries.com
Website: http://www.bluestarferries.com
ATHENS, PIRAEUSBLUE STAR FERRIES PIRAEUS PORT OFFICE 1Piraeus, Inside Gate E7 of Piraeus port, Greece
Post Code: 18545
Phone: 0030 210 4222440
Fax: 0030 210 4176973
BLUE STAR FERRIES PIRAEUS PORT OFFICE 2Piraeus, Inside Gate E1 and E2 of Piraeus port, Greece
Post Code: 18531
Phone: 0030 210 4119171
Fax: 0030 210 4137144
GELASAKIS - HELLENIC SEAWAYS PORT KIOSKPIRAEUS, Inside Gate E8, PORT OF PIRAEUS, GREECE
Post Code: 18531
Phone: 0030 210 4190200
Fax: 0030 210 4121832
GELASAKIS SHIPPING & TRAVEL CENTERPiraeus, 6, Areistidou Str., Greece
Post Code: 18531
Phone: 0030 210 4222440
Fax: 0030 210 4176973
GIOVANTIPiraeus, 26, Akti Poseidonos str, Greece
Post Code: 18531
Phone: 0030 210 4119313
Fax: 0030 210 4170725
ATHENS, RAFINAMAMALIS TRAVELRafina, Akti Papandreou (at the centre of Rafina Port, near the port police), Greece
Post Code: 19009
Phone: 0030 22940 22292
Fax: 0030 22940 26240
TOGIAS TRAVELRafina, Port of Rafina (next to fish market), Greece
Post Code: 19009
Phone: 0030 22940 23150
Fax: 0030 22940 23350
ATHENS, LAVRIOOSTRIA TRAVELLavrio, New Port of Lavrio, Greece
Post Code: 19500
Phone: 0030 22920 26777
Fax: 0030 22920 26303
AEGINA, PORTTZITZIS NEKTARIOSAegina, Quay of Aegina, Greece
Post Code: 18010
Phone: 0030 22970 26777
Fax: 0030 22970 25860
AG.CONSTANTINOSALKYON RENT A CARAgios Constantinos, Evoikou 1 and Riga Fereou (opposite of the port), Greece
Post Code: 35006
Phone: 0030 22350 31920
Fax: 0030 22350 32234
AGISTRI, MYLIBLUE STAR FERRIES - HELLENIC SEAWAYS PORT KIOSKAgistri, Myli, Greece
Post Code: 18011
Phone: 0030 22970 91470
Fax: 0030 22970 91342
AGISTRI, PORTAEGINA ISLAND HOLIDAYSAgistri, Agistri, Greece
Phone: 0030 22970 91171
Fax: 0030 22970 25860
ALONISSOSVLAIKOS TRAVELAlonissos, Patitiri Alonnisos, Greece
Post Code: 37005
Phone: 0030 24240 65450
Fax: 0030 24240 65195
AMORGOS, AEGIALINAFTILOS-EL. VEKRISAmorgos, Port of Aegiali, Greece
Post Code: 84008
Phone: 0030 22850 73032
Fax: 0030 22850 73231
AMORGOS, KATAPOLAN. SYNODINOSKatapola, Port of Katapola, Greece
Post Code: 84008
Phone: 0030 22850 71201
Fax: 0030 22850 71278
NAUTILOS-EL. VEKRISKatapola, Port of Katapola, Greece
Post Code: 84008
Phone: 0030 22850 71201
Fax: 0030 22850 71278
THEOLOGITOU ZOIKatapola, Katapola, Amorgos , Greece
Post Code: 84008
Phone: 0030 22850 71256
Fax: 0030 22850 74119
ASTYPALEAPARADISE TRAVELAstypalea, 24, Michail Karagiorgi Str., Pera Gialos, Greece
Post Code: 85900
Phone: 0030 22430 61224
Fax: 0030 22430 61450
ANDROSPORTO ANDROSGavrio, Port of Gavrio, Greece
Post Code: 84500
Phone: 0030 22820 71222
CHIOS, PORTMICHALAKIS TRAVELChios, 9, Kanari Str., Greece
Post Code: 82100
Phone: 0030 22710 40070
Fax: 0030 22710 23284
SUNRISE TOURSChios, 28 Kanari Str., Greece
Post Code: 82100
Phone: 0030 22710 41390
Fax: 0030 22710 41391
ANAFIANAFI TRAVEL - ROUSSOU TRAVELAnafi, Anafi port, Greece
Post Code: 84009
Phone: 0030 22860 61408
Fax: 0030 22860 61300
CORFUSUPERFAST FERRIES-CORFUCorfu, 22, Ethnikis Antistasseos str, Greece
Post Code: 49 100
Phone: 0030 26610 81222
Fax: 30 26610 26426
CRETE, CHANIABLUE STAR FERRIES (SOUDA)SOUDA, CHANIA, Soudas square, GREECE
Post Code: 73200
Phone: 0030 28210 80050
Fax: 0030 28210 80051
GELASAKIS SHIPPING & TRAVEL CENTERCrete, 14, 1866 Square,Chania, Greece
Post Code: 73100
Phone: 0030 28210 75444
Fax: 0030 28210 75444
GELASAKIS SHIPPING & TRAVEL CENTERSouda, Soudas square, Greece
Post Code: 73200
Phone: 0030 28210 81478
Fax: 0030 28210 89334
CRETE, HERAKLIOANEK-SUPERFAST HERAKLION PORTHERAKLION, DIMOKRATIAS AVE. 11, GREECE
Post Code: 71306
Phone: 0030 2810 347180
Fax: 0030 2810 347189
DONOUSSASIGALAS TRAVELDonoussa, Port of Donoussa, Greece
Post Code: 84300
Phone: 0030 22850 51570
Fax: 0030 22850 51607
FOLEGANDROSFOLEGANDROS TRAVELFolegandros, Folegandros, Greece
Post Code: 84011
Phone: 0030 22860 41273
Fax: 0030 22860 41149
FOURNIFOURNI TRAVELFourni, Central Road of Fournoi, Greece
Post Code: 83400
Phone: 0030 22750 51019
HERMIONIFUN IN THE SUNHermioni, Central Square on Hermioni port, Greece
Post Code: 21051
Phone: 0030 27540 31514
Fax: 0030 27540 31881
HYDRAHYDREONIKI TRAVELHydra, Quay of Hydra, Greece
Post Code: 18040
Phone: 0030 22980 54007
Fax: 0030 22980 52157
IGOUMENITSASUPERFAST FERRIES- IGOUMENITSAIgoumenitsa, Ag. Apostolon 7-9, New Port Egnatia, Greece
Post Code: 46 100
Phone: 0030 26650 29 200
Fax: 0030 26650 28 156
IKARIA, AG.KIRIKOSIKARIADA TRAVEL -TSAKALOFAS EVAGELOSAg. Kirikos, On the central square of Agios Kirikos, Greece
Phone: 0030 22750 23322
Fax: 0030 22750 23708
IRAKLIAGAVALAS EVANGELOSIraklia, Port of Iraklia, Greece
Post Code: 84300
Phone: 0030 22850 71539
Fax: 0030 22850 71561
IKARIA, EVDILOSALBATROSS TRIPSIKARIA, EVDILOS, GREECE
Post Code: 83302
Phone: 0030 22750 32931
Fax: 0030 22750 32923
IOSACTEON TRAVELIos, Port of Ios, Greece
Post Code: 84001
Phone: 0030 22860 91343
Fax: 0030 22860 91088
IOS STAR TRAVELIOS, IOS PORT, GREECE
Post Code: 84001
Phone: 0030 22860 91252
Fax: 0030 22860 91067
INOUSSESMICHALAKIS TRAVEL INOUSSES PORT KIOSKInouses, Port, at the same building as the Town Hall, Greece
Post Code: 82101
Phone: 0030 22710 40070
Fax: 0030 22710 23284
KALYMNOSMAGOS TOURSKalymnos, Aghios Nikolaos, Greece
Post Code: 85200
Phone: 0030 22430 28777
Fax: 0030 22430 22608
KARPATHOS, PORTPOSSI TRAVEL - HOLIDAYSKarpathos, Konaki, Greece
Post Code: 85700
Phone: 0030 22450 23342
Fax: 0030 22450 23342
KASTELORIZOPAPOUTSIS TRAVELKastelorizo, Megisti, Greece
Post Code: 85111
Phone: 0030 22460 70630
Fax: 0030 22460 49286
KAVALASeaways Maritime AgencyKavala, 32, Karaoli Dimitriou sqr. (Inside Kavala port Terminal), Greece
Post Code: 65201
Phone: 0030 25102 20067
Fax: 0030 20510 230231
KEASTEGADI TRAVELKea, Cyclades, Korissia, on the port, Greece
Post Code: 840 02
Phone: 0030 2288021435
KIMOLOSMAGANIOTIS TRAVELKimolos, Chora Kimolos, Greece
Post Code: 84004
Phone: 0030 22870 51000
Fax: 0030 22870 51600
KOS, PORTEXAS TRAVEL SERVICEKos, 4, Ant. Ioannidi Str., Greece
Post Code: 85300
Phone: 0030 22420 29900
Fax: 0030 22420 24864
EXAS TRAVEL SERVICE - PORT KIOSKKOS, INSIDE PORT OF KOS, Greece
Post Code: 85300
Phone: 0030 22420 44970
Fax: 0030 22420 24864
KOUFONISSIPRASINOU KATERINAKoufonissi, Port of Koufonissi, Greece
Post Code: 84300
Phone: 0030 22850 71438
Fax: 0030 22850 74249
KYTHNOSGONIDAKIS ANTONIOSKythnos, Merihas, Greece
Post Code: 84006
Phone: 0030 22810 32345
Fax: 0030 22810 32245
LEROSAEGEAN TRAVELLeros, Laki, Greece
Post Code: 85400
Phone: 0030 22470 26000
Fax: 0030 22470 23364
LESVOS (MITILINI)PICOLO TRAVEL TOURISM & CRUISESLesvos, 73A Kountouriotou Str., Greece
Post Code: 81100
Phone: 0030 22510 27000
Fax: 0030 22510 42042
LIMNOSATZAMIS TRAVELLemnos, Mirina, Greece
Post Code: 81400
Phone: 0030 22540 25690
Fax: 0030 22540 25691
PRAVLIS TRAVELLimnos, Port of Myrina, Parissidos Street 5, Greece
Post Code: 81400
Phone: 0030 22540 24617
Fax: 0030 22540 24446
LIPSIAEGEAN TRAVELLipsi, Port of Lipsi, Greece
Post Code: 85001
Phone: 0030 22470 26700
Fax: 0030 22470 23364
DIMOTIKO AGENTLipsi, Lipsi port, Greece
Post Code: 85001
Phone: 0030 22470 41250
Fax: 0030 22470 41250
METHANAKOLLIAS DIMITRIOSMethana, 58, Saronic Coast, Greece
Post Code: 18030
Phone: 0030 22980 92580
Fax: 0030 22980 92175
MILOSRIVA TRAVELMilos, Adamas, Greece
Post Code: 84801
Phone: 0030 22870 24024
Fax: 0030 22870 28005
MYKONOSDELIA TRAVEL LTDMykonos, Akti Mavrogenous, Mykonos Port, Greece
Post Code: 84600
Phone: 0030 22890 22322
Fax: 0030 22890 24400
SEA & SKY TRAVEL central officeMykonos , Mykonos town, Greece
Post Code: 84600
Phone: 0030 22890 28240
Fax: 0030 22890 24582
SEA & SKY TRAVEL port kioskMykonos, New port (Tourlos Port) at the quay, Greece
Post Code: 84600
Phone: 0030 22890 22853
Fax: 0030 22890 24582
NAXOSNAXOS TOURSNaxos, Protopapadaki str.- (waterfront), Chora, Greece
Post Code: 84300
Phone: 0030 22850 24000
Fax: 0030 22850 23951
ZAS TRAVELNaxos, Port of Naxos, Greece
Post Code: 84300
Phone: 0030 22850 23331
Fax: 0030 22850 23419
NISYROSKENTRIS TRAVELNisyros, Mandraki, Greece
Post Code: 85303
Phone: 0030 22420 31227
Fax: 0030 22420 31227
PAROSERKYNA TRAVELParos, Parikia, Greece
Post Code: 84400
Phone: 0030 22840 23112
Fax: 0030 22840 22656
MELTEMI TRAVELParos, Parikia, Greece
Post Code: 84400
Phone: 0030 22840 21242
Fax: 0030 22840 22401
POLOS TOURSParos, Parikia, Greece
Post Code: 84400
Phone: 0030 22840 22092
Fax: 0030 22840 21983
PATMOSASTORIA TRAVELPatmos, Skala, Greece
Post Code: 85500
Phone: 0030 22470 31205
Fax: .
POROSMARINOS TOURSPoros, 4. Heroon Sqr. Poros port, Greece
Post Code: 18020
Phone: 0030 22980 22977
Fax: 0030 22980 25325
PORTO HELIHELLENIC VISION SHIPPINGPorto Heli, Port of Porto Heli, Greece
Post Code: 21300
Phone: 0030 27540 51543
Fax: 0030 27540 51444
PATRAFERRY CENTER-G. TELONISPATRA, OTHONOS & AMALIAS 12, GREECE
Post Code: 26223
Phone: 0030 2610 634000
Fax: 0030 2610 634090
SUPERFAST FERRIES- PATRAPatra, Othonos Amalia 12, Greece
Post Code: 262 23
Phone: 0030 2610 622500
Fax: 0030 2610 623574
PSARAPSARA TRAVELPsara, Port, Greece
Post Code: 82104
Phone: 2274061351
RHODESRODOS FERRIES SERVICES/SKEVOS TRAVELRodos, 111, Amerikis Str., Greece
Post Code: 85100
Phone: 0030 22410 22461
Fax: 0030 22410 22354
RODOS FERRIES SERVICES/SKEVOS TRAVEL - PORT OFFICERodos, On the port Akantia, Greece
Post Code: 85100
Phone: 0030 22410 22461
Fax: 0030 22410 22354
SAMOS, KARLOVASSIDIAKOGEORGIOU DIMITRIOSKarlovasi, Port of Karlovasi, Greece
Post Code: 83200
Phone: 0030 22730 38031
Fax: 0030 22730 33695
HARALAMBAKIS TRAVELSamos, Port of Karlovassi, Karlovassi, Greece
Post Code: 83200
Phone: 0030 22730 32320
Fax: 0030 22730 30220
SAMOS, VATHIBY SHIP TRAVELSamos, Themistokli Sofouli 5, Vathy, Greece
Post Code: 83100
Phone: 0030 22730 22118
Fax: 0030 22730 80447
ITSA TRAVELVathi, Vathi port next to the port authority, Greece
Post Code: 831 00
Phone: 0030 22730 23605
Fax: 0030 22730 27955
SANTORINI (THIRA)DAKOUTROS TRAVELSantorini, Fira, Greece
Post Code: 84700
Phone: 0030 22860 22958
Fax: 0030 22860 22686
DAKOUTROS TRAVEL PORT OFFICESantorini, Athinios port, Greece
Post Code: 84700
Phone: 0030 22860 23692
Fax: 0030 22860 22686
PELICAN TRAVELSantorini, Main square of Fira, Greece
Post Code: 84700
Phone: 0030 22860 22220
Fax: 0030 22860 22570
PELICAN TRAVEL - HELLENIC SEAWAYS PORT KIOSKSantorini, Port of Athinios (opposite of the ferry\'s departure point), Greece
Post Code: 84700
Phone: 0030 22860 22220
Fax: 0030 22860 22570
SCHINOUSSAPARALOS TRAVELSchinoussa, Port of Schinoussa, Greece
Post Code: 84300
Phone: 0030 22850 71160
Fax: 0030 22850 71957
SERIFOSKONDILIS SHIPPING & TOURISMSerifos, Livadi Serifos, Greece
Post Code: 84005
Phone: 0030 22810 52340
Fax: 0030 22810 52135
SIFNOSKATSOULAKIS TRAVELSifnos, Apollonia, Greece
Post Code: 84003
Phone: 0030 22840 31004
Fax: 0030 22840 31213
SIKINOSKOUNTOURIS TRAVELSikinos, On the port of Sikinos, Greece
Post Code: 84010
Phone: 0030 22860 51232
Fax: 0030 22860 51168
SKIATHOSSKIATHOS O.ESkiathos, Syntagmatarhou Riga & Papadiamanti, Greece
Post Code: 37002
Phone: 0030 24270 22209
Fax: 0030 24270 22750
SKOPELOS, GLOSSATRIANTAFYLLOU NIKOLAOSGlossa Skopelos, Glossa Skopelos, Greece
Post Code: 37003
Phone: 0030 24240 33435
Fax: 0030 24240 33042
SKOPELOS, PORTNAFTIKO PRAKTORIO SKOPELOU - Apostolis KosifisSkopelos, Quay of Skopelos, Greece
Post Code: 37003
Phone: 0030 24240 22767
Fax: 0030 24240 23608
SPETSESBARDAKOS TOURSDapia, Dapia, Greece
Post Code: 18050
Phone: 0030 22980 73141
Fax: 0030 22980 72841
SYMI, PORTSYMI TOURS TOURIST AND TRAVEL AGENCYSymi, Ypolohagou Menikidi, Paralia, Greece
Post Code: 85600
Phone: 0030 22460 71307
Fax: 0030 22460 70011
SYROSVASSILIKOSSyros, 10, Akti S. Papagou Str, Greece
Post Code: 84100
Phone: 0030 22810 84444
Fax: 0030 22810 86523
THESSALONIKIFERRY TRAVELLERThessaloniki, Passenger terminal inside the port of Thessaloniki, Greece
Post Code: 54625
Phone: 0030 2310 500800
Fax: 0030 2310 542992
TILOSSTEFANAKIS TRAVELTilos, Port of Tilos, Greece
Post Code: 85002
Phone: 0030 22460 44360
Fax: 0030 22460 44315
TINOSMALLIARIS TRAVELTinos, Pantanassis Square, Greece
Post Code: 84200
Phone: 0030 22830 24241
Fax: 0030 22830 24243
TINOS MARINERTinos, Pantanassis Sqr., Greece
Post Code: 84200
Phone: 0030 22830 23193
Fax: 0030 22830 23597
VOLOSSPORADES TRAVELVolos, 32, Argonafton Str., Greece
Post Code: 38221
Phone: 0030 24210 23400
Fax: 0030 24210 35846
ITALY, ANCONASUPERFAST FERRIES- ANCONAAncona, Via XXIX Settembre 2/0, Italy
Post Code: 60122
Phone: 0039 712072346
Fax: 0039 071 202219
ITALY, BARISUPERFAST FERRIES- BARIBari, Corso A. de Tullio 6, Italy
Post Code: 70120
Phone: 0039 080 52 82 809
Fax: 0039 080 52 82 828
SUPERFAST FERRIES- BARI CHECK IN BOOTHBari, Stazione Marittima Porto, Italy
Post Code: 70120
Phone: 0039 0805282828
Fax: 0039 080 5282444
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Policies
Policy of the company
Cancellation Policy:
If trip date is during HIGH SEASON (23/04/21-09/05/21 & 11/06/21-26/09/21) the following applies:
- 7 days before departure: Tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date.
- From 7 days up to 4 hours prior to departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 4 hours up to the departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
- 4 days before departure (in Saronic islands): Tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date.
- From 4 days up to 2 hours prior to departure (in Saronic islands): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 2 hours up to the departure (in Saronic islands): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date. In Piraeus-Aegina-Agistri route, tickets can be converted to open date tickets or for another departure date, up to the departure.
- After departure: Tickets cannot be cancelled or converted to open date tickets or to another date.
For the period from 23/04/21-01/05/21 & 17/06/21-19/06/21 for all departures from Piraeus, Rafina, Lavrio, Volos and Kavala and for the period from 02/05/21-09/05/21 & 21/06/21-22/06/21 for all departures to Piraeus, Rafina, Lavrio, Volos and Kavala tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date, 14 days before departure. From 14 to 7 days before departure, the tickets are 75% refunded or alternatively they are turned to open-date tickets or can be changed for another date. The same applies to all Intermediate routes.
During LOW SEASON (all other dates except those mentioned in HIGH SEASON):
- 3 days before departure: Tickets are cancelled without charge or can be converted to open date tickets.
- From 3 days up to 1 hour prior to departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 1 hour up to the departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
- 1 day before departure (in Saronic islands): Tickets are cancelled without charge or can be converted to open date tickets.
- From 1 day up to the departure (in Saronic islands): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- After departure: Tickets cannot be cancelled or converted to open date tickets or to another date.
OPEN DATE TICKETS: Open date tickets are cancelled without fees when they have been originally issued as open date. Tickets which have been converted to open date, are cancelled according to the cancellation terms and conditions of the originally issued tickets. If passengers wish to travel on a date when a higher fare is in force, then they must pay the difference between the current and the pre-paid open ticket fare. If the new tickets are cheaper the difference in rates is not refunded.
Super economy tickets are offered for limited number of tickets. These tickets cannot be cancelled or amended for another hour or departure date.
* Tickets can only be invalidated by the issuing agency and they cannot be invalidated over the phone. Passengers who wish to cancel their tickets must hand them over to the issuing agency.
Due to Covid-19 Pandemic, the following cancellation policy applies for all tickets that have been issued before the 07-07-2020.
IMPORTANT COVID-19 NOTICE:Altered cancellation policy of Blue Star ferries due to Covid-19 Pandemic.
Cancellation is not possible.
You can convert your tickets into Open Date Tickets / Credit Voucher to use within 18 months from the date of your initial trip, on any route of the ferry company.
In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.Passengers Tickets Conditions
Ticket IssueAll tickets must be issued with the name of the passenger on it, the sex and the age. If the passenger is a person with special needs, this must be made clear during the ticket issue. It is forbidden to issue a ticket on board, which is why passengers must issue tickets on time. Children up to 4 years old do not pay a ticket but they have to hold a ticket with zero fare.
Open date tickets
In order for the open date tickets to be valid, you have to issue a boarding card through your travel agent. The open date tickets are valid for indefinite time. If until the travel date, the fare have raised, then the passenger has to pay the difference.
Ticket cancellation
The tickets can be cancelled only through the travel agent. You can not cancel a ticket by phone. The cancelled tickets must be returned to the travel agent.
Approved by the Hellenic Ministry of Mercantile Marine
The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
The fare does not include catering.
Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
The bearer of a full ticket is allowed to carry free of charge luggage up to 50 kilos or 1 cubic meter.
In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.Vehicle Transport Receipt Conditions
Approved by the Hellenic Ministry of Mercantile Marine
The drivers are obligated to load and unload their vehicle.
The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
In case of loss of vehicle transport receipt, the fare is not refunded.
The vehicles passengers have to get out of them before their shipment aboard.
The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.
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Blue Star Ferries reviews
Blue Star Ferries is rated 4 stars based on 111 users reviews.
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Sallysaid on2021-10-14
Efficient and punctual
I was very happy with my ferry trips, both to and from Hydra, and Piraeus.
It was great to be able to book the ferry and be able to change times at the port, to an earlier ferry.
I was helped with my suitcase both ways by a crew member.
The toilets were kept very clean. The seats were comfortable.
My only wish is that the windows could have been cleaner, but I was still able to take a video!
Thank you Blue Star! -
Ziv Shachamsaid on2021-10-12
Very disappointing
I traveled with “blue star ferries” twice, from Piraeus to Paros and back again.
The ferry wasn’t arrived at the time, and we had a late for one hour and a half!!! Both times!!
In addition, when I cancelled my tickets in order to change the ferry date they asked me to come to their office in Piraeus to bring the tickets physically back, although the office in Paros cancelled it and signed on the tickets themselves.
I’m really dissatisfied, I won’t do it again.
Answer from Ferriesingreece.com
Thank you for your feedback.
We contacted the ferry company to find out why there was a one and a half hour delay in both your trips and why we were not informed about this.
They advised that in accordance with their records there was no significant delay in your outbound trip, but only a one hour delay in your return trip which was due to the fact that the vessel had to slow down its speed for your safety, due to high winds on that day.
Concerning the ticket cancellation that you made in the central office of Blue Star ferries in Paros we would like to inform you that the specific central office does not accept to refund them directly when the booking has been made via another agency. That is why they just cancelled them in the booking system and stamped them as cancelled and asked you to send them back to our office for a refund.
Please also note that this is in accordance with the terms and conditions that you accepted before proceeding to this booking:
According to the policy of all ferry companies, in order to cancel ferry tickets, we must hold them at hand, as the tickets need to be returned to the ferry company in order to be refunded. Our company will not proceed to any cancellation or amendment without having the tickets. If tickets are sent back to our offices for cancellation, the amount returned will be according to the cancellation policy of the ferry company on the day that we receive them.
In order to avoid coming to our office in Piraeus we suggested to simply post them back to us.
We are sorry that after you had cancelled them you decided that you finally wished to use them, as regrettably already cancelled tickets cannot be turned to valid again. Always at your disposal for any further information you may need. -
Faivresaid on2021-10-12
Efficient but
[Translated by Ferriesingreece]
Athens - Santorini
Simple and efficient reservation system.
Departure on time and easy boarding in Athens.
That said, seats are tired, air conditioning is on full blast without the possibility of stepping outside during the crossing. Pity. -
Has-Berlinsaid on2021-10-11
A little cruise
[Translated from German]
From Piraeus to Symi (and back) we booked a cabin on the Blue Star Patmos. The trip was on time and without a problem, the service was impeccable.
The cabin was a bit cramped in order to also accommodate the luggage well, the storage location in the vehicle deck seemed too unsafe to us because the items were unchecked and released.
Overall, however, a nice experience, even if we slept relaxed most of the 14-hour journey. Any time! -
Lisesaid on2021-10-07
Not impressed
Was disappointed with club class- the seats were jammed in just like the other class section- the windows sills were dirty apparently seats were assigned but the personnel on the boat just said to sit anywhere so passengers were confused. No advanced boarding for club class either so definitely not worth the extra money.
-
Barthelemysaid on2021-09-14
Good company but ...
The company is good but watch out for two things:
The eco class are chairs placed here and there, for long trips you have to take an airplane seat.
Departing from the port of Piraeus, the tickets and screens indicate a door but the ship is at another -
T LE GUERNsaid on2021-09-05
Buy an economic ticket = no seat and sleep on the floor ...
[Translated from french]
It is a sad that this ferry company is the main one in the Cyclades. There were 4 of us traveling Paros - Athens at night. I could not even say that the service was deplorable since there was none. We had economic tickets with seats to realize on the spot that no seat was available, that several seats were taken by one person to lie down. No control, therefore. We were forced to sleep on the floor (which was gross). People (including a pregnant woman ..) even slept on the stairs so no place was available. In addition, a member of the crew did not hesitate to wake us up telling us that sleeping in the corridors was not tolerated (it is true that we were there for pleasure ...). It was pathetic.
It should be noted that this situation must be recurring given the number of people who plan to sleep on the floor in duvets. It is deplorable.
To literally flee! -
Elkindsaid on2021-09-01
Chaotic service
ALL tickets should be either immediate e-tickets or online. There should be NO paper vouchers or having to go to a travel agent to print them. The health forms were cumbersome and not looked at. Antiquated system that does not run on time
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