1711 reviews about our ferry services - Page 1

Very good

[Translated from French]
Very good, no problem booking and collecting tickets.

Great experience

Due to weather conditions, there were changes in the ferry schedule - no problem for the excellent customer service! They are so kind and helped immediately. A definite recommendation - will book again in the future!

Trip Symi-Rhodes

[Translated from French]
Boat cancelled due to wind. Very late message to offer us another boat, in the morning instead of late afternoon! We had to get ready very quickly.
Problem-free trip afterwards.

Reply from Ferriesingreece.com
We are sorry to hear about the inconvenience you experienced on May 16 due to bad weather.
Please note that when an itinerary is cancelled by the port authorities for your safety, the ferry companies inform you directly by SMS to save time, so we were not informed of this problem.
We are pleased that you were able to change your tickets on the spot in time to depart on another Dodekanisos Seaways trip the same morning, even if this caused you additional stress. Regarding the 3 euro fee you were charged for changing at the local office, please note that it is legal if they provided you with the corresponding receipt.
Always at your disposal.

Rhodes–Symi trip

[Translated from French]
Very good.

Excellent service

[Translated from French]
Two bookings were made for a crossing from Athens to Syros and from Syros to Santorini. Your website is very well designed and extremely easy to use. We received excellent service. Thank you and congratulations.

Smooth trip

[Translated from German]
The ship departed almost on time. Everything went well with the luggage. Would gladly travel again.

Excellent trip

[Translated from French]
Athens - Hydra
Modern, fast, and comfortable boat, very pleasant journey.

Very beautiful experience

[Translated from French]
We took the ferry to visit Mykonos, Paros, Santorini, Naxos, and it was a very beautiful experience, excellent service, nothing better to visit the Greek islands.

Very good service

[Translated from French]
This is the second time we’ve used this company to travel to the Ionian Islands.
Easy to book tickets online, quick processing at the port desk, and overall good organization.
Pleasant ferry with several areas to enjoy the crossing.
Very enjoyable trip.

Comfortable and timely

We rode the Blue Star Delos from Naxos to Santorini in early May. Booking online was easy, as was getting the boarding pass for our mobile phones on the day prior to travelling. No need to find a ticket agent. The ferry arrived and departed on time. The Delos is very comfortable inside, with assigned airline seats, but many lounge areas as well and good food options for purchase. A very comfortable experience.

Super easy booking & great support along the way

We booked all our ferries for our Greek island trip through FerriesinGreece.com and it honestly made everything so much easier. The site is clear, simple to use, and had all the routes we needed in one place — no jumping between different ferry company websites.

What I really appreciated was the customer support. We had to change one of our bookings last-minute and their team replied quickly and sorted it out without any hassle. It felt like there were real people behind the scenes who actually cared.

All the ferries we took (Blue Star, Seajets, and Fast Ferries) were on time and comfortable — and having all the tickets booked and organized beforehand saved us a lot of stress during the trip.

Would definitely use this site again. It just made the whole process so much smoother.

Very Good Customer Service and fast refund if ferry is cancelled

The website is easy to use and book trips. Check-in reminders are helpful and easy to use and check-in.
The only issue is when the sailing is cancelled. Notification may just mention the sailing cancellation without other info or when sailing will resume and what options we may have.

Answer from Ferriesingreece.com
Thank you for your feedback, it is highly appreciated.
We would like to inform you that your trip was cancelled due to bad weather, in such cases this is a decision taken by the port authorities, just a few hours before the trip departure time for your safety. At that point, we are not aware when the weather will improve and which ferries will be permitted to depart and when, so this is the reason we could not give you alternative trips at that point. As we can see, you have already been fully refunded for your affected trip from Amorgos to Santorini as per your request.
Always at your disposal.

Buy directly from the ferry company, not here.

Buying a ticket from this company is easy but they don't tell you upfront that you MUST check in on the web MORE THAN TWO HOURS BEFORE the ferry leaves. If you fail to check in, you must go to the ferry office to get paper tickets. Unfortunately, there are at least three offices listed for the company and it's unclear which one will be open. On the day I had to do this, one office was closed, the other was the wrong place, and the third was far away and no one could promise it would be open either. You could easily miss your ferry if you use this service and forget to check in.

However, if you buy directly from the ferry company, you can check in anytime. Save yourself a lot of stress.

Answer from Ferriesingreece.com
Thank you for your feedback! It is highly appreciated. Please note that, as we can see in your booking confirmation, it is clearly stated that you can check in the latest 2 hours before departure.
"Step 1: Enter this link: https://www.bluestarferries.com/en-gb/web-check-in from 48 hours up to 2 hours prior to the scheduled departure time."

Moreover, we sent you an alert email 2 days before your departure date to remind you of this.

Concerning the multiple offices that you mentioned, as we can see, we state only 2 offices in your booking confirmation. One is the port kiosk exactly opposite your departure point which is always open before the departure of a Blue Star ferries vessel in order to serve the passengers and the other one, Gelasakis travel which is about 400 meters from your ferry departure point meaning a 5 minutes’ walk and indeed was closed on that date due to the fact that it happened to be Easter Sunday.

"For Blue Star Ferries from PIRAEUS please go to one of the following agencies:
• GELASAKIS SHIPPING & TRAVEL CENTER
Address: 6, Areistidou Str., 18531 Piraeus
Tel.: 0030 210 4222440
Fax: 0030 210 4176973
Email: pireas@stc.gr

• GELASAKIS - HELLENIC SEAWAYS PORT KIOSK
Address: Inside Gate E8, PORT OF PIRAEUS, 18531 PIRAEUS
Tel.: 0030 210 4190200
Fax: 0030 210 4121832
Email: info.saronic@letstour.gr."

Very good service

[Translated from French]
Very good service. Met our expectations.

Great

Excellent service. The people really want to help you!