1580 reviews about our ferry services - Page 65

Very pleased

I was very pleased with the excellent Ferriesingreece Website, its ease of use, description of choices, times of arrival and departure, and very customer friendly service. After initially booking the itinerary and tickets online and paying for the ferry tickets all by directly using the Ferriesingreece website a few months before departure in May, 2018 from the United States, I needed to make a couple of changes. The online staff of Ferriesingreece was very responsive, understanding, helpful, supportive and customer friendly with the changes. I was again very pleased. I highly recommend Ferriesingreece. They helped make our ferry trip from Santorini to Naxos and then later from Naxos to Mykonos so enjoyable in May, 2018.

Excellent service

Of all the ferry tickets/service on the internet I'm glad I opted for Ferriesingreece.com. Their website was excellent to navigate and can book several ferries at once which is great when you're island hopping. Received the tickets quickly from the courier service. Will definitely be using this site when we go back to Greece.

Pre-Booked Ferry Rides

Great service. No issues with pre-booking, getting and using our tickets. A little bit of difficulty finding the office in Naxos, but luckily we did that the day before departure so there was not too much stress.

Just perfect!

[Translated from French]
A perfect score for our experience with ferriesingreece.com! Ease of use of the website, quality of information, reliability and quick/ efficient communication of changes of boats' schedules. Just perfect!

Excellent experience

Excellent service. Everything is clear and smooth. Reply fast and efficient. Very user friendly interface.

10 points service

The service was excellent, they changed my ticket without problem from 1/05/18 to 2/5/18 .

Excellent

[Translated from French]
The service was excellent.
We were even contacted to change our tickets due to a holiday. Much appreciated!

Awesome Experience

Great site, user friendly and very informative to book tickets, The one and only suggestion I would have is to issue the tickets online as it will save our trouble of going early to the ferry offices to get our tickets issued.

Answer by Ferriesingreece
Dear Thelma, thank you for your kind words. Note that e-tickets are already available but not for all companies. Only Aegean speedlines, Hellenic Seaways and Golden star ferries propose this service.

Excellent trip

Everything was fantastic.
Staff was helpful and friendly. We went on board very fast.

Great site, but not all ferries are equal

This seems to be the best and most popular site for booking ferries in Greece.
However, not all ferries are equal. Some service providers are more on-time than others. Request Ferries-in-Greece user ratings on on-time performance of the various lines. That would be a great help to the users.

Answer by Ferriesingreece
Thank you for your feedback. Please note that we have a review section for every ferry company we cooperate with. Travellers can have a good idea of the service provided by each ferry company.

Wonderful!

Everything was fantastic! Thanks!

Could be better

Bought with additional service fee which should allow for cancellations/modifications, but there is no section on this website that allows you to check/modify your booking. Very inconvenient.

Answer by Ferriesingreece
Thank you for your feedback.We would like to inform you that the cancellation policies differ between each ferry company and furthermore in order to change or cancel any tickets we need to have the physical ones in our hands (required by ferry companies' policies) and this is the reason that such application that could allow you to make a cancellation or modification yourself on line, is very difficult to be set up and therefore does not exist on any website handling Greek ferry tickets.
Our passengers are welcome though to inform us what kind of change or cancellation they want via email as also clearly stated on the booking confirmation email that is automatically received and we reply it accordingly depending on when the trips are, with which companies and if they already have the tickets at hand or not. We reply emails within the same day.
We always remain at your disposal for any further information.

Excellent

[Translated from French]
This site is the best I have found to book my trips. With our confirmation, we had several choices to collect our tickets. I booked 3 routes for April and May and all went well. Ferriesingreece informed us that on May 1st, there could be a strike and advised us to change our trip for the day before or after, which we did. And there was indeed a strike on that day!

Excellent

First class service. Everything went as smooth as silk. Will definitely book through these people again.

Excellent - No problem

[Translated from French]
Perfect, unlike the often unreadable and unorganized websites of ferry companies.