1508 reviews about our ferry services - Page 65

Good service

We booked an island hopping tour of the Cyclades, the opportunity to see all the boat trip by different companies and to buy the tickets in the same place is really useful. We had a misunderstanding with a ticket cancelation but it was kindly resolved by offering me new tickets at the same price. Overall, a good service.

Everything was great!

Everything was great. Good timing and very nice from Killiny to Poros. I recommended

Very good service

We came to Pireas after a 7 hours drive in a hot summer day to travel to Crete. We had booked for a 4 persons cabin. The personnel welcomed us and accompanied us to the room. It was like going home we had a shower, there was air conditioning and the beds were clean and soft. Than the restaurant had reasonable pieces and very nice premises. The trip was during the night and we had calm and very good sleep. We were fresh and happy when we arrived. The same goes for our trip back. The vessel was even newer and the room was so comfortable and more spacy. The beds were lovely. I definitely recommend the ferries in Greece as a good price and very good service means to travel Greece and its islands.

Good

Good service. Good timing.

Island hopping in Greece

Their website is easy to navigate and when traveling everything works satisfying. We had planned island hopping between three island. I must say this was a great way to travel and definitely not the last time we have used Ferriesingreece.
The staff on the ferries and the at the ports are very unfriendly though.

Very nice

I did the reservation like 3 months before our vacation. The site is very clear and very easy to work on it. And it shows all the ferries in greece. We travelled from Athens to Mykonos then to Paros then to Santorini and back to Athens. We had no problem at all.

Great services - Recommended for travel to Turkey

We wanted to travel to Bodrum in Turkey and it's the only agency in Athens we could find detailed info for our transfer. The services provided were excellent; many follow up so as to confirm all details and ensure a nice trip. I would recommend it for sure for traveling to Bodrum!

Efficient and easy to use Ferriesingreece

We had planned island hopping between three island. I must say this was a great way to travel and definitely not the last time we have used Ferriesingreece. Their website is easy to navigate and when traveling everything works satisfying. We were originally two families traveling but one family had to cancel and it was so easy to return the tickets and get a refund for the unused tickets. What a service.

Kilini -> Poros (Kefalonia)

User Friendly. First time using this website, surly in the future will use it again

I recommend FerriesinGreece

User friendly website, smooth delivery of tickets and reminders. I recommend.

Greece needs a progress!

I did many ferry trips also Island hopping and I couldn't see any progress. After soooo many tourists especially this year is it a completely disaster at the harbours/ports - no regular procedure. No information office, people were confused and desorientated. No loud speaker if there is any delay. Not enough space (seats in the shadow and/or space for passengers) to wait for the ferry only in the middle of somewhere. I booked my tickets online some months in advance. After picking up the tickets I had completely different times on it. No comment from the office to the changes and I also didn't receive any information about the changed timetable by email. But to get all my tickets from the same office I had to pay additional €1.-/each ticket. When the ferry arrived it was efficient, but what about the safety? Nobody compares if the tickets are identical with the passport/ID. The streets/ways at the harbour/port until to get into the ferry are horrible. With heavy luggage almost impossible especially for old people. The staff is not always supporting and I had the impression they are bored of their job and not motivated at all. For me as Greek is it hard to see that and very disappointing.

Answer by Ferriesingreece.com
Thank you for your feedback. It is highly appreciated in order to improve our services.
Concerning the time changes in your two trips from Paros to Mykonos and Mykonos to Paros we regret to inform you that we were never informed accordingly by the ferry companies in order to inform you and this is quite usual when these changes are made in their schedules last minute and the difference is very small (less than 30 minutes) as in your case. In these cases they usually inform you directly by sms to the entered mobile phone number in your booking. Concerning the loudspeakers and the shaded areas on Mykonos and Paros ports we have forwarded your request to the ferry company to check how this issue can be improved.
Concerning the 1 euro additional payment kindly note that this is legal and some central offices ask for it for their expenses, even though this is quite rare, and it is something that you are notified about in the terms and conditions that you accepted before proceeding to this booking:
"In rare cases a small fee of 0.5 up to 1 euro per ticket may be charged by the representative agency of the ferry company for picking up prepaid tickets."

Terrible booking system

Bought VIP table tickets to travel with my with with Ferries in Greece and they got us consecutive seating places, which was nice. When we arrived there though, the places weren't together. They were consecutive, but not on the same table. I had to sit on a table with 3 strangers and she had to do the same. That happened in both ways, not in only one trip. And they can't say the ship was full because it wasn't. I saw many free places in other tables. Lousy seating arrangement system.

Answer by Ferriesingreece.com
Thank you for your feedback. It is highly appreciated in order to improve our services. Kindly note that the seats offered to a booking are automatically consequent upon availability and this is not something that we at Ferriesingreece.com have the ability to control as they are provided directly by the Greek national ferry booking system, ForthCrs. Kindly note that you are also allowed to ask at the reception desk of the ferry to sit in other free consequent seats and furthermore that it is usual that such free available seats exist on the ferry while they did not exist at the moment that you made the booking as availability can change from hour to hour due to cancellations.
We are sorry for any inconvenience and remain at your disposal for any further information.

Excellent

Very good service!

Wonderful

I found this site extremely easy and user friendly compared to other sites I had looked at when planning to book ferries within Greece. We travelled with three different ferry lines and had no problem in picking up our tickets on each island and each ferry service was good. One of the ferries was slightly late but it wasn't a big deal. I was amazed at the efficiency of boarding people on each ferry and we had a pleasant journey on each line. Note that one of the ferries Blue Star charges a one euro fee for each ticket when you pick them up but I thought the tickets were reasonably priced on all the lines.

Bari to Corfu

I was very impressed with the service provided. My tickets arrived promptly in the UK, but I then needed to change the day or travel and was very impressed with the information I was given in order to make the changes. When I arrived at the port in Bari my new tickets were waiting for me and there were no problems at all.