1580 reviews about our ferry services - Page 66

Best and reliable service

Booked ticket online and collected on the Athens port. Easy and hassle-free service. Thanks.

Very good experience

[Translated from French]
At the end of February 2018 starting from FerriesInGreece website, we booked 4 trips for 2 people with departures scheduled in April.
We found the website well designed and easy to use. The ticket booking forms were complete and accurate, the address of the places we would get the tickets from at the ports of the different islands is clearly indicated.
During our trip, we were informed by mail sufficiently in advance of a minor change of boat and schedule. The requests for information we asked were processed in less than a day with precise answers (thank you Eleni ..)
No problem during our ferry crossings on time (very good weather) and attentive staff was not bad surprise to note. This first experience is very positive for us.

All too easy

We booked five different ferries before we left Australia. It was all very easy. You just present the email confirmation at the port office and they give you the tickets.

Athens-Santorini-Athens

Easy booking, and reliable! Recommended for anyone who wanna travel around the islands, and pre book the ticket before hand to make the queue move faster. It only took less than 5mins to get the ticket printed. And is much safer to get it at the ticketing office.

Simply brilliant!!

Very helpful, easy to deal with and go out of there way to fix other peoples mistakes. Keep up the good work guys.

Great Service, easy to book!

Really enjoyed the ferry ride, it was perfect! Everything was very easy to book, clear instructions were given as to where we should put bags, where we should go to sit, which restaurants were open, etc. With so much being unknown while traveling abroad, it was wonderful to have an easy experience where everything was clear. Thanks!

Athens-Rhodes

The reservation was ten days before the trip (29.10.2017), took a cabin for 4 people + car. All quickly, the reservation, payment. Tickets were received at the port on the quay G-7. There was an office at the place of loading at the berth G-1 , but it was closed and there was no work schedule. It turned out that it was opened 3 hours before the departure. The ferry is excellent, the staff is very friendly and polite, one spoke Russian. In the area of the bar, the sitting passengers are not allowed to occupy more than 1 seat and lie on the couches.

Ferries to/from Hydra

We booked our ferry rides to and from Hydra before we left Australia. Was an easy website to use and navigate around. Printed the confirmation advice that stated could pick up tickets at the office at Piraeus Port. We arrived early thinking it might take a while to get tickets, 10 minutes later we had both tickets (to and from) printed, friendly verbal advice on where the ferry was and time of boarding. No hassle at all. As first timers to Greece and wanting to see as much as possible we were a bit disappointed that we could not go outside while ferry was moving to take photos and the windows were too dirty to take photos through or had curtains pulled shut over them. Was a fast, smooth journey to Hydra, seats were comfortable, enough space to put luggage and was clean. Would use Flying Cat and Flying Dolphin again and do recommend these for getting to and from Hydra.

Smooth booking

The booking was smooth. Only thing not satisfied is that there was no option for student discount fare and for senior citizen. The website mentioned discount but this was not to be seen.

Answer by Ferriesingreece.com
Thank you for your feedback. It is highly appreciated.
Student Discounts are only available for Students of Greek Universities having the according documents. Senior discounts are only available on International routes.

Amazing service

FerriesinGreece was amazing, we prebooked and paid for all our tickets before going on our Greece trip. three days before our last ferry we realised we were on a slow ferry and called the local number and spoke to Anthoula, she seamlessly changed our tickets, we paid the difference and got our new email confirmation for the fast ferry. Picking up the tickets is easy- can be done at any Seajets port Pireaus and Mykonos. 5 star! would travel again

Extra charges

We were very surprised that the agency which published (bills) to Naxos charged us 3 euro in supplement to print our 3 bills (tickets).

Answer by Ferriesingreece.com
Thank you for your feedback. It is highly appreciated.
Kindly note that this is an extra fee that some central offices of the ferry companies charge for their expenses in rare occasions for printing out the tickets and according to the law it is legal as long as they provide you with a receipt for the paid amount and as long a it is not more than 1 euro per tickets. Since you had 3 tickets the 3 euro fee was a normal charge. Please note that this is something that you also read and accepted in the terms and conditions before proceeding to the payment  of your ferry booking:
In rare cases a small fee of 0.5 EUR up to 1 EUR per ticket may be charged by the representative agency of the ferry company for picking up prepaid tickets.

Good overnight trip

October 2017, Mytilene to Piraeus. Booked through Ferries in Greece, Hellenic Seaways. Very good trip, overnight in excellent cabin for two (booked the cheapest but maybe upgraded because ferry not very full). Everything worked like clockwork, accompanied by someone unused to modern Greek ferries - she was amazed at the "luxury". Original booking was with "Ariadne", received phone call about 8 days prior to departure re change of ship to Nissos Samos (very good). Picked up tickets, no fuss, in Mytilene. Have used Ferries in Greece about 5 or 6 times in last ten years, pretty reliable, only drawback if you are in your 70s with luggage it is a bit of a drag to pick up tickets at their Piraeus offioe but no problems elsewhere.

Very Convenient, friendly and helpful staff

I bought tickets (Flying Dolphin 18) via ferriesingreece's official website online. Very safe and quick information filled in and completed my payment, I received a confirmation email immediately. I chose to get my tickets at the ticket counter along the seaside of the Port. Happy with this considerate service from FerriesinGreece, will definitely recommend to my friends.

Excellent service

I used the service for 6 different trips for our 3 week trip to Greece. I had to ask the customer service a question before booking and got an answer in less than 24 hours. Subsequently, after booking all our trips, it was clearly indicated where to get the tickets in Athens or the islands. Once there, there was a change of course of one of the boats, which changed our schedules. Again, quickly, they offered us another company with a comparable schedule, let us choose and then made the changes for us. We are very pleased with the excellent service received with FerriesinGreece. I made this comment in French but please note that I corresponded in English with the customer service.

Booking service and ferries experience

I've recentely booked the ferry tickets with ferries in greece. Everything was great, easy and reliable, and when I wrote to clarify doubts in less then 24 hours your back office respond and gave the information I needed. Even when chages occurred in the ferry service immediatley I was contacted and all the right information came to me clear and efficient.
Just one negative note about the ferry company Blue Star and the ferry Blue star delos. I payed 40 euros each for 6 places, de desorganization in the entrance was total. I saw old people running with their luggages and climb over stairs with heavy bags. Most of them, and also me only found places at the bar for a 8 hour trip when over the sofas a couple could be occupying 8 places and noane told them anything - It happens to me, they refused to give me one of the sofas were they are putting their feet saying that they are more that was a lie !!!.fortunately other people did that. So I higlhty recomend more surveillance from the crews, mobility and support inside the vessel, another organization in the entrance and perhaps if the majority of the places were numerated people don' t need to enter the vessels as cattle running to find a place they have payed to. And for sure they y will have more places available. A good vessel, a very bad and revolting experience only for the way they were not organized.

Answer by Ferriesingreece.com
Thank you for your kind feedback. We are really happy that you liked our services.
We are really sorry to hear about the disorganization that you found on the Blue Star Delos. Kindly note that we have forwarded your complaint to the ferry company in order to check the possibilities of avoiding such issues in the future. Furthermore we generally also advise to book Airseats accommodation instead of normal Economy, so you have numbered seats of your own in order to avoid such problems.