1509 reviews about our ferry services - Page 61

Could be better

Bought with additional service fee which should allow for cancellations/modifications, but there is no section on this website that allows you to check/modify your booking. Very inconvenient.

Answer by Ferriesingreece
Thank you for your feedback.We would like to inform you that the cancellation policies differ between each ferry company and furthermore in order to change or cancel any tickets we need to have the physical ones in our hands (required by ferry companies' policies) and this is the reason that such application that could allow you to make a cancellation or modification yourself on line, is very difficult to be set up and therefore does not exist on any website handling Greek ferry tickets.
Our passengers are welcome though to inform us what kind of change or cancellation they want via email as also clearly stated on the booking confirmation email that is automatically received and we reply it accordingly depending on when the trips are, with which companies and if they already have the tickets at hand or not. We reply emails within the same day.
We always remain at your disposal for any further information.

Excellent

[Translated from French]
This site is the best I have found to book my trips. With our confirmation, we had several choices to collect our tickets. I booked 3 routes for April and May and all went well. Ferriesingreece informed us that on May 1st, there could be a strike and advised us to change our trip for the day before or after, which we did. And there was indeed a strike on that day!

Excellent

First class service. Everything went as smooth as silk. Will definitely book through these people again.

Excellent - No problem

[Translated from French]
Perfect, unlike the often unreadable and unorganized websites of ferry companies.

Best and reliable service

Booked ticket online and collected on the Athens port. Easy and hassle-free service. Thanks.

Very good experience

[Translated from French]
At the end of February 2018 starting from FerriesInGreece website, we booked 4 trips for 2 people with departures scheduled in April.
We found the website well designed and easy to use. The ticket booking forms were complete and accurate, the address of the places we would get the tickets from at the ports of the different islands is clearly indicated.
During our trip, we were informed by mail sufficiently in advance of a minor change of boat and schedule. The requests for information we asked were processed in less than a day with precise answers (thank you Eleni ..)
No problem during our ferry crossings on time (very good weather) and attentive staff was not bad surprise to note. This first experience is very positive for us.

All too easy

We booked five different ferries before we left Australia. It was all very easy. You just present the email confirmation at the port office and they give you the tickets.

Athens-Santorini-Athens

Easy booking, and reliable! Recommended for anyone who wanna travel around the islands, and pre book the ticket before hand to make the queue move faster. It only took less than 5mins to get the ticket printed. And is much safer to get it at the ticketing office.

Simply brilliant!!

Very helpful, easy to deal with and go out of there way to fix other peoples mistakes. Keep up the good work guys.

Great Service, easy to book!

Really enjoyed the ferry ride, it was perfect! Everything was very easy to book, clear instructions were given as to where we should put bags, where we should go to sit, which restaurants were open, etc. With so much being unknown while traveling abroad, it was wonderful to have an easy experience where everything was clear. Thanks!

Athens-Rhodes

The reservation was ten days before the trip (29.10.2017), took a cabin for 4 people + car. All quickly, the reservation, payment. Tickets were received at the port on the quay G-7. There was an office at the place of loading at the berth G-1 , but it was closed and there was no work schedule. It turned out that it was opened 3 hours before the departure. The ferry is excellent, the staff is very friendly and polite, one spoke Russian. In the area of the bar, the sitting passengers are not allowed to occupy more than 1 seat and lie on the couches.

Ferries to/from Hydra

We booked our ferry rides to and from Hydra before we left Australia. Was an easy website to use and navigate around. Printed the confirmation advice that stated could pick up tickets at the office at Piraeus Port. We arrived early thinking it might take a while to get tickets, 10 minutes later we had both tickets (to and from) printed, friendly verbal advice on where the ferry was and time of boarding. No hassle at all. As first timers to Greece and wanting to see as much as possible we were a bit disappointed that we could not go outside while ferry was moving to take photos and the windows were too dirty to take photos through or had curtains pulled shut over them. Was a fast, smooth journey to Hydra, seats were comfortable, enough space to put luggage and was clean. Would use Flying Cat and Flying Dolphin again and do recommend these for getting to and from Hydra.

Smooth booking

The booking was smooth. Only thing not satisfied is that there was no option for student discount fare and for senior citizen. The website mentioned discount but this was not to be seen.

Answer by Ferriesingreece.com
Thank you for your feedback. It is highly appreciated.
Student Discounts are only available for Students of Greek Universities having the according documents. Senior discounts are only available on International routes.

Amazing service

FerriesinGreece was amazing, we prebooked and paid for all our tickets before going on our Greece trip. three days before our last ferry we realised we were on a slow ferry and called the local number and spoke to Anthoula, she seamlessly changed our tickets, we paid the difference and got our new email confirmation for the fast ferry. Picking up the tickets is easy- can be done at any Seajets port Pireaus and Mykonos. 5 star! would travel again

Extra charges

We were very surprised that the agency which published (bills) to Naxos charged us 3 euro in supplement to print our 3 bills (tickets).

Answer by Ferriesingreece.com
Thank you for your feedback. It is highly appreciated.
Kindly note that this is an extra fee that some central offices of the ferry companies charge for their expenses in rare occasions for printing out the tickets and according to the law it is legal as long as they provide you with a receipt for the paid amount and as long a it is not more than 1 euro per tickets. Since you had 3 tickets the 3 euro fee was a normal charge. Please note that this is something that you also read and accepted in the terms and conditions before proceeding to the payment  of your ferry booking:
In rare cases a small fee of 0.5 EUR up to 1 EUR per ticket may be charged by the representative agency of the ferry company for picking up prepaid tickets.