1509 reviews about our ferry services - Page 88

Thank you!

We are fully satisfied with the service! Everything was perfect! It is very convenient that you can get tickets for all legs at just one office before the first trip. We will definitely recommend this service to everyone and will buy here tickets next time. There is just one thing which would be mostly appreciated: it is SMS on the day before the trip if the departure time has been changed.

Answer from FerriesinGreece.com
Thank you for your feedback. This is to inform you that we always send an SMS for possible delays or cancellations when the ferry companies inform us about them.

Exceptional service

Sofia, thank you so much for your prompt explanations! Your services have been exceptional overall, and as I mentioned in my e-mail to you, very efficient. We look forward to reserving our tickets with you again very soon.

Super service

Booked tickets Athens-Hydra and Killini-Zakynthos. Everything was just perfect! I was able to grab tickets in 1 place that saved me 27 euro of postal delivery! Amazing service, amazing customer support!! I will book here again!

Problem with seats

This is the second year that I have used your services and have been very satisfied. I particularly find the DHL Courier Service extremely efficient and enjoy receiving my actual tickets on my doorstep before departure. However, when we commuted from Piraeus to Hydra on the Cat this year, my daughter's seat was not next to mine and when we asked why that was the case, we were told that when you reserve your ferry tickets online, you are not guaranteed to be sitting together. We thought this to be very unusual and had not experienced it before but we were eventually accommodated by the ferry personnel on board. Plan to continue to reserve with you again but would like to be assured that once a reservation has been made, that automatically 2 people will be seated next to one another. By the way, this only happened on the Cat and not on the other longer ferry boat ride from Milos to Piraeus. Would love your feedback on this.

Answer from FerriesinGreece.com
Unfortunately all online ferry booking systems in Greece do not permit selecting numbered seats at the time of booking, so occasionally it may happen that booked seats are not together. This may happen for example in case one seat is the last on one row and the other seat is the first on another row. We are really sorry for this inconvenience, but have in mind the same system is used by all online travel agencies in Greece.

Complain about delay

We took power ferry from Rafina to Naxos. The ferry was 4 hours late and noone told us that we mast wait 4 hours.

Answer from FerriesinGreece.com
We are really sorry for this delay. We always inform our customers by e-mail and SMS for possible delays when the ferry companies inform us about them. When the delays happen last minute, unfortunately the ferry companies do not inform travel agencies and therefore we cannot inform our customers.

Very satisfied Mykonos to Paros

Everything was ok!! We got the tickets between 3-4 days! Super fast boat and a super price! We will book again for sure!

Very satisfied

Great service, we received tickets in less than 5 days and when we had to change it, they made it for us immediately! I will suggest this site to everyone!!

Rafina Port to Mykonos

Well organized and enjoy the ferry ride!

Great assistance and good ferries

Great service! Hope to book next year again. With you!

Million thanks

I encountered a ferry strike on my short holiday in Greece in May 2013. However, the staff was prompt to contact me via email and phone to make the necessary arrangement to make the best out of disrupted trip. A million thanks and will definitely travel with them again!

My very nice trip

Thanks for good services!

Tickets for Western Cyclades

Excellent service and communication. Will definitely use again.

Pireaus to Paros and back

All the information about where to collect my tickets at the port were precise, included the map, the pictures of the offices which helped me to find out the office very easily. The company is good, I was only a little disappointed because I booked 4 tickets for table seats and I got 2 and 2 tables separated, as we are a family, I would have liked to be seated all at the same table. The ferry from Paros to Pireaus was in delay, due probably to the strong wind and bad sea, the delay was not communicated, and we stood in line at the dock under the sun at 12 am for 2 hours!

Answer from FerriesinGreece.com
Unfortunately, when booking, consequent seats are automatically reserved. This means that some seats may be in different spaces if not consequent seats altogether are available in the system. Also note that sadly ferry companies do not inform us about last minute changes, therefore we can not inform our clients about them.

Tickets came promptly

Definitely would use again. Tickets came promptly and on the day expected. Sometimes we were not sure where to go or what we were doing when boarding the ferries but figured it out.

Second year to use your service

Excellent service! This is the second year I use this company and there is no failure, plus very good information provided about ticket delivery and possible boat delays (sent by text message in real time).